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Remote Contact Tracing Jobs in Rio Rancho, NM (NOW HIRING)

Getaway

Customer Representative

Albuquerque, NM · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Getaway

Customer Representative

Albuquerque, NM · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

All JobsContact Tracing JobsRemote Contact Tracing JobsRemote Contact Tracing Jobs in Rio Rancho, NM

Remote Contact Tracing information

See Rio Rancho, NM salary details

$12

$18

$23

How much do remote contact tracing jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote contact tracing in Rio Rancho, NM is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.16 per hour, depending on experience, location, and employer.

What is a remote contact tracing?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

What does a remote contact tracer do?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What are the key skills and qualifications needed for remote contact tracing?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

What are popular job titles related to Remote Contact Tracing jobs in Rio Rancho, NM?

For Remote Contact Tracing jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Remote Contact Tracing jobs in Rio Rancho, NM look for?

The top searched job categories for Remote Contact Tracing jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Remote Contact Tracing jobs?

Cities near Rio Rancho, NM with the most Remote Contact Tracing job openings:

Remote Contact Tracing jobs near you

Remote Utilities Collector CST/MST time zones

Albuquerque, NM • Remote

Transworld Systems Inc.
Business Management Consulting • 1 - 5K employees
Learn more about Transworld Systems Inc.external

$15 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 hours ago

Posted today

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. 

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position for CST/MST zones.

Compensation: $15-16/hour + Monthly Commission Bonus Structure

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI ?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
  • Providing thorough, efficient, and accurate account updates on computer files for each call made or received
  • Skip tracing to locate consumer contact information
  • Counseling delinquent consumers to assist in finding funds to meet their payment obligations
  • Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
  • Complying with and staying up-to-date on all TSI policies and procedures
  • Maintaining knowledge of functional areas, company policies, and procedures 
  • Providing feedback to management concerning possible problems or areas of improvement
  • Making recommendations to implement improved processes
  • Performing other duties as assigned by management

Qualifications
  • High levels of ambition, keen to grow their career
  • Experience with collections, customer service, sales, retail or just the motivation to learn a new skill 
  • A positive, friendly, demeanor who finds joy in everyday 
  • Strong communication skills
  • Proficient computer skills 
  • The ability to work and prioritize independently 
Qualifications:
  • High levels of ambition, keen to grow their career
  • Experience with collections, customer service, sales, retail or just the motivation to learn a new skill 
  • A positive, friendly, demeanor who finds joy in everyday 
  • Strong communication skills
  • Proficient computer skills 
  • The ability to work and prioritize independently 
Education:UNAVAILABLEEmployment Type: FULL_TIME

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