ZipRecruiter

Log In

2

Remote Contact Tracing Jobs in Rio Rancho, NM (NOW HIRING)

BCForward

Customer Service Representative

Albuquerque, NM · Remote

$19 - $19.90/hr

Remote Duration: 18+ months with possible extension Start Date: 08/24/2026 Pay Rate: $19.90/hour on W2 Job Responsibilities Answer incoming phone calls, chats, and/or emails Conduct outreach phone ...

Adecco

Customer Support Representative

Rio Rancho, NM · On-site +1

$19.59/hr

Access to Adecco's Aspire Academy with thousands of free upskilling courses This Customer Solutions Representative position is fully Remote. This role may require flexibility in work hours, including ...

All JobsContact Tracing JobsRemote Contact Tracing JobsRemote Contact Tracing Jobs in Rio Rancho, NM

Remote Contact Tracing information

See Rio Rancho, NM salary details

$12

$18

$23

How much do remote contact tracing jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for remote contact tracing in Rio Rancho, NM is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Contact Tracing position, and why are they important?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

What does a typical workday look like for a Remote Contact Tracer?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What is a Remote Contact Tracing job?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

What are popular job titles related to Remote Contact Tracing jobs in Rio Rancho, NM? For Remote Contact Tracing jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Contact Tracing jobs in Rio Rancho, NM look for? The top searched job categories for Remote Contact Tracing jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Contact Tracing jobs? Cities near Rio Rancho, NM with the most Remote Contact Tracing job openings:
Remote Contact Tracing jobs near you

Customer Service Fully Remote Work

American Income Life Insurance Company

Albuquerque, NM • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life

Posted 23 days ago

Job description

AO Globe Life is expanding its remote team and seeking service-focused professionals who are passionate about helping families feel informed, protected, and supported. In this role, you will guide individuals and families through important supplemental benefit programs while delivering an exceptional client experience built on trust and professionalism.
All consultations are scheduled with individuals who have requested information-no cold outreach or prospecting required.
This opportunity is ideal for professionals who believe strong service and relationship-building create long-term impact.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling that supports work-life balance
Pre-qualified client consultations provided - no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Leadership development and advancement opportunities
Collaborative, service-driven team culture
What You'll Do
Conduct scheduled virtual consultations with individuals and families through Zoom
Understand each client's goals, concerns, and coverage needs
Explain available supplemental benefit options clearly and professionally
Guide clients through the enrollment process with care and attention to detail
Maintain accurate digital records and ensure timely follow-up communication
Provide ongoing support and relationship management for clients
Participate in weekly coaching sessions, mentorship programs, and professional development meetings
Who Thrives in This Role
Professionals with strong customer service instincts
Confident communicators who build trust through empathy and clarity
Detail-oriented individuals who prioritize organization and follow-through
Self-motivated professionals comfortable working remotely
Candidates with backgrounds in hospitality, retail, call centers, healthcare, education, or consulting (helpful but not required)
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental benefits that help protect working families across the United States.
Through a remote-first workforce and a culture centered on service, mentorship, and integrity, AO Globe Life continues to create meaningful career opportunities for professionals who value long-term relationships and purposeful work.
Apply today to begin building a flexible remote career helping families nationwide.

Apply