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Remote Contact Center Jobs in San Ramon, CA (NOW HIRING)

Modernize Home Services

Account Executive

Foster City, CA · On-site +1

$60K - $80K/yr

Demonstrated experience with a contact center platform or dialer The expected salary range for this ... LI-REMOTE Modernize (a QuinStreet division) is an equal opportunity employer. We do not ...

Crescendo.ai

AI Product Manager

San Francisco, CA · Remote

$150K - $250K/yr

This is a fully remote role where you\'ll work together with cross-functional teams across the ... Prior experience in Conversational AI, Customer Support, Contact Center Software, or omnichannel CX ...

Crescendo

AI Product Manager

San Francisco, CA · On-site +1

$150K - $250K/yr

This is a fully remote role where you'll work together with cross-functional teams across the globe ... Prior experience in Conversational AI, Customer Support, Contact Center Software, or omnichannel CX ...

QuinStreet

Account Executive

Foster City, CA · Remote

$60K - $80K/yr

Demonstrated experience with a contact center platform or dialer The expected salary range for this ... REMOTE QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race ...

Crescendo.ai

AI Product Manager

San Francisco, CA · Remote

This is a fully remote role where you'll work together with cross-functional teams across the globe ... Prior experience in Conversational AI, Customer Support, Contact Center Software, or omnichannel CX ...

Five9

Senior Cloud Infrastructure Engineer

San Ramon, CA · On-site +1

$121K - $164K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

Cresta

Senior Communications Manager

San Francisco, CA · On-site +1

$150K - $190K/yr

Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining ... Work from home office stipend to help you succeed in a remote environment. * Lunches and dinners ...

Five9

Deal Desk Analyst

San Ramon, CA · On-site +1

$137K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

Five9

Director, Indirect and Telecom Tax

San Ramon, CA · On-site +1

$336K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

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All JobsContact Center JobsRemote Contact Center JobsRemote Contact Center Jobs in San Ramon, CA

Remote Contact Center information

See San Ramon, CA salary details

$5

$19

$22

How much do remote contact center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote contact center in San Ramon, CA is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote contact center representative?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What is a remote contact center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.
What are popular job titles related to Remote Contact Center jobs in San Ramon, CA? For Remote Contact Center jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Contact Center jobs in San Ramon, CA look for? The top searched job categories for Remote Contact Center jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Contact Center jobs? Cities near San Ramon, CA with the most Remote Contact Center job openings:
Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $39,671 per year, or $19.1 per hour.

Account Executive

Modernize Home Services

Foster City, CA • On-site, Remote

$60K - $80K/yr

Full-time

Re-posted yesterday

Job description

Company Overview

At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $500 billion annually grossing home improvement market. We're working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.

We're looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You'll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.

Job Category

The Account Executive position will be responsible for ownership of 360 Finance by Modernize Home Services customers. This position requires a self-driven individual with internal and external communication skills who can support customer launches, review documents submitted for underwriting and create value during the interaction. In addition, this position will consult with customers on best practices to maximize their success and drive financing engagement, solicit feedback on program enhancements or issues, plus grow the customer accounts and overall financing products. This person must be resourceful and will be able to prioritize multiple projects under tight deadlines.

Responsibilities

  • Identify and sign prospective customers through all channels, including internal referrals and new contractors with a focus on outbound prospecting to cold clients
  • Clearly and concisely articulate the 360 Finance value proposition through all mediums (call, phone calls, in-person, emails, etc.)
  • Develop a comprehensive knowledge of 360 Finance products and attributes, understand customer needs and requirements, and help connect the two
  • Work in collaboration with overall leadership and across departments, such as Product and Operations, to ensure partner success
  • Develop and innovate on sales processes, pitches, and approaches, comprehensive lifecycle processes; provide feedback and enhancements, collaborate with other 360 Finance teammates to continually improve a new initiative within a growing company
  • Provide best-in-class business intelligence-driven guidance to your assigned customers to aid their growth and development
  • Active participant in testing the platform, program, or marketing initiatives
  • Interact with Executive team members to develop new or enhanced features or programs

Requirements

  • 2+ years of sales experience, specifically in financing
  • 5 years sales experience in the home improvement market, preferred, but not mandatory
  • An understanding of a complex sales cycle involving multiple decision makers and multiple steps in the sales process
  • Active listener, assertive, persistent, and persuasive
  • Solid knowledge of metrics and how they impact a contractor's book of business to drive business profitability
  • Self-driven, results-oriented optimist with a clear focus on quality and business performance
  • Excellent written/verbal communication and customer relationship skills.
  • Prior Salesforce experience or other CRM to manage leads or accounts
  • Self-starter capable of prospecting clients as large as fortune QR500 alongside newly established businesses
  • Demonstrated history of achieving/surpassing sales quotas and targets
  • Demonstrated experience with a contact center platform or dialer
The expected salary range for this position is $60,000 USD to $80,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company's standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.
#LI-REMOTE

Modernize (a QuinStreet division) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.

Please see QuinStreet's Employee Privacy Notice here.

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