ZipRecruiter

Log In

2

Remote Contact Center Jobs in Peekskill, NY (NOW HIRING)

Project Sapiens

VP Global Customer Support

Rochelle Park, NJ · Remote

$153K - $196K/yr

Remote (East Coast) The VP, Global Customer Support owns the strategy, operations and performance ... of all Contact Center staff. * Own the customer support budget and resourcing plan, including in ...

next page

Showing results 1-20

All JobsContact Center JobsRemote Contact Center JobsRemote Contact Center Jobs in Peekskill, NY

Remote Contact Center information

See Peekskill, NY salary details

$5

$17

$20

How much do remote contact center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote contact center in Peekskill, NY is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.10 per hour, depending on experience, location, and employer.

What is a remote contact center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote contact center representative?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.

What are popular job titles related to Remote Contact Center jobs in Peekskill, NY?

For Remote Contact Center jobs in Peekskill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Contact Center jobs in Peekskill, NY look for?

The top searched job categories for Remote Contact Center jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Remote Contact Center jobs?

Cities near Peekskill, NY with the most Remote Contact Center job openings:

Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in Peekskill, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $37,096 per year, or $17.8 per hour.

Inbound Educational Call Center (Full-Time - Remote)

HUNTINGTON LEARNING CORPORATION

Oradell, NJ • Remote

$15 - $16/hr

Full-time

Medical, Dental, Retirement

Re-posted 16 days ago

Huntington Learning Center rating

6.2

Company rating: 6.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

10th of 24 rated private schools and tutoring

Job description

Customer Service Representative – Remote – Miami, FL

Why Join The Huntington Team?

If you’re passionate about helping kids while providing superior customer service and would like to grow your career with an industry-leading company, Huntington has the perfect fit for you!

Founded in 1977 and headquartered in Northern NJ, Huntington is the nation's pioneer in the K to 12 Tutoring and Test Prep services industry, servicing over 300+ learning centers throughout the United States.

We are currently seeking enthusiastic and motivated Inbound Contact Center Representatives in the Miami, FL area to assist parents at the beginning of the academic process. You’ll work in an environment that is rewarding and professional, with coworkers who are truly passionate about making a difference in the lives of the children.

About The Opportunity

Inbound Contact Center Representatives ensure a memorable customer service experience by using active listening and consultative selling skills during an initial inquiry to set up student academic evaluations and educational programs. Specific duties for this role include:

  • Ensuring a positive experience during all initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student academic evaluations and consultations
  • Following contact center scripts when speaking with clients
  • Building positive rapport with clients of differing personality types
  • Remaining polite and professional during all interactions
  • Keep records of all conversations in our call center system
  • Meet personal and team qualitative and quantitative service targets
  • Participating in initial and ongoing training to maintain up-to-date knowledge of our services

Work Environment

  • Remote position - Work from the comfort of your home
  • Varied shifts including morning, evening, and weekend
  • Full-time schedule required
    • Two-weekday evening shifts per month (2:00 PM-10:30 PM)
    • Two Saturday shifts per month  (9:00 AM - 5:30 PM)
    • Sunday shifts as needed (10:00 AM – 3:00 PM)

Benefits

  • Base hourly rate plus performance-based pay incentives - no cap on commissions
  • Bi-weekly pay with direct deposit
  • Set schedule
  • Comprehensive benefits plan for full-time employees
    • Medical
    • Dental
    • 401K
  • Paid on-the-job training
  • Professional and upbeat setting with a supportive and motivating team

We are looking for Inbound Contact Center Representatives with a genuine desire to succeed paired with excellent communication and interpersonal skills. Additional requirements include:

  • Excellent communication and interpersonal skills (conversational, articulate, engaging)
  • Reliable and dependable work habits
  • Goal-oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow through
  • Self-motivated, positive attitude, and a love for hard work
  • Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer
  • Previous sales or customer service experience, is a plus but not required
  • Bilingual (Spanish/English) a plus
  • High school diploma or GED

Interested in being the first person parents speak to when they call Huntington Learning Center? Apply today!

For more information on how Huntington Learning Center makes a difference in the lives of children, visit huntingtonhelps.com 

What Huntington Learning Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply