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Remote Contact Center Jobs in Appleton, WI (NOW HIRING)

Kelly Services

Data Entry Clerk

Appleton, WI · Remote

$20/hr

We're seeking a CI01 - Contact Center Customer Service Inbound/Outbound I to work at a leading ... Have a reliable broadband internet connection (required for remote work) * Are enthusiastic about ...

Posted today

Mypath

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

... of contact for DSP's after typical business hours. The Call Center is available from 5pm to 8am ... This is a remote (in Wisconsin) position requiring a home office. Hours are second or third shift ...

All JobsContact Center JobsRemote Contact Center JobsRemote Contact Center Jobs in Appleton, WI

Remote Contact Center information

See Appleton, WI salary details

$5

$16

$19

How much do remote contact center jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote contact center in Appleton, WI is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote contact center representative?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What is a remote contact center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.
What are the most commonly searched types of Contact Center jobs in Appleton, WI? The most popular types of Contact Center jobs in Appleton, WI are:
What are popular job titles related to Remote Contact Center jobs in Appleton, WI? For Remote Contact Center jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Contact Center jobs in Appleton, WI look for? The top searched job categories for Remote Contact Center jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Contact Center jobs? Cities near Appleton, WI with the most Remote Contact Center job openings:
Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in Appleton, WI as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,638 per year, or $16.7 per hour.

Data Entry Clerk

Kelly Services

Appleton, WI • Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 hours ago

Posted today

Job description

We get it: job searching takes time and attention. At Kelly®, we’re here to make it a whole lot easier for you. We’re seeking a CI01 - Contact Center Customer Service Inbound/Outbound I to work at a leading organization in Appleton, WI. This opportunity could be the one you’ve been looking for.

Salary/Pay Rate/Compensation: $20/hrShift: 1stWhy you should apply to be CI01 - Contact Center Customer Service Inbound/Outbound I:
  • Competitive pay rate of $20/hr
  • Full-time opportunity with a collaborative and supportive team environment
  • Focus on providing quality customer service rather than call quotas or strict call times
  • Chance to work with a reputable, leading company in the area
What’s a typical day as a Contact Center Customer Service Inbound/Outbound I? You’ll be:
  • Handling all inbound customer calls, including order placement, rewards program maintenance, and addressing concerns or complaints
  • Providing exceptional service to clients, ensuring their needs are met efficiently and professionally
  • Utilizing Outlook, MS Word, and Excel to manage information and communicate effectively
  • Working closely with a team of 8 staff members to deliver high-quality customer support
This job might be an outstanding fit if you:
  • Have strong customer service experience, either from a call center or the service industry (must have)
  • Are confident using Microsoft Outlook, Word, and Excel (must have)
  • Possess a high school diploma or equivalent (must have)
  • Have a reliable broadband internet connection (required for remote work)
  • Are enthusiastic about working in a service-oriented, team-based environment
What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.