ZipRecruiter

Log In

2

Remote Consumer Cellular Customer Service Jobs in Springfield, IL

InsuraTec

Sales Representative (Remote)

Chatham, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Rentokil

Technical Service Manager

Springfield, IL · On-site +1

$115K - $115K/yr

... services across more than 90 countries. We pride ourselves on being a trusted partner to many of ... serve consumer and business customers across multiple industries. We are extremely proud of our ...

previous page

Showing results 41-60

All JobsConsumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service Jobs in Springfield, IL

Remote Consumer Cellular Customer Service information

See Springfield, IL salary details

$12

$22

$34

How much do remote consumer cellular customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote consumer cellular customer service in Springfield, IL is $22.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.37 per hour, depending on experience, location, and employer.

What does a remote Consumer Cellular customer service representative do?

A Remote Consumer Cellular Customer Service Representative assists customers by answering questions, resolving issues, and providing support over the phone or online from a remote location. Their duties often include helping customers with account management, billing inquiries, technical support, and troubleshooting device problems. Representatives are trained to deliver excellent service and ensure customer satisfaction, all while working from home or another remote setting. This role requires strong communication skills, patience, and the ability to work independently using provided technology.

What are the key skills and qualifications needed to thrive as a remote Consumer Cellular customer service representative?

To excel as a Remote Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and basic computer applications is typically required. Patience, active listening, and adaptability help you effectively address diverse customer inquiries and build rapport. These competencies ensure efficient issue resolution and contribute to high customer satisfaction in a remote environment.

How does working remotely as a Consumer Cellular customer service representative impact collaboration and support from team members?

As a remote Consumer Cellular Customer Service representative, you’ll typically collaborate with your team through digital channels like chat, video meetings, and shared platforms. While you won’t have face-to-face interactions, most companies facilitate regular virtual meetings and provide direct access to supervisors for support. You’ll likely use ticketing systems and internal knowledge bases to resolve customer issues and share information with colleagues. This structure helps maintain strong communication and ensures you never feel isolated, even when working from home.

What is the difference between Remote Consumer Cellular Customer Service vs Remote Verizon Customer Service?

AspectRemote Consumer Cellular Customer ServiceRemote Verizon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & IndustryConsumer cellular provider, telecommunicationsTelecommunications provider, wireless services

Both roles involve remote customer service within the telecommunications industry, requiring similar credentials and work environments. The main difference lies in the specific employer and customer base, with Consumer Cellular focusing on senior-friendly plans and Verizon serving a broader wireless market.

What are popular job titles related to Remote Consumer Cellular Customer Service jobs in Springfield, IL?

For Remote Consumer Cellular Customer Service jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Remote Consumer Cellular Customer Service jobs in Springfield, IL look for?

The top searched job categories for Remote Consumer Cellular Customer Service jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Remote Consumer Cellular Customer Service jobs?

Cities near Springfield, IL with the most Remote Consumer Cellular Customer Service job openings:

Remote Consumer Cellular Customer Service jobs near you
Infographic showing various Remote Consumer Cellular Customer Service job openings in Springfield, IL as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,801 per year, or $22 per hour.

Benefits Account Specialist (Fully Remote)

Springfield, IL • Remote

McQuade Organization
See more jobs at McQuade Organizationexternal

Full-time

Re-posted 10 days ago

Job description

Key Responsibilities Assist clients and employees with benefits enrollment and account setup Explain available benefit options in a clear and professional manner Conduct virtual meetings and communicate with clients by phone, email, and video Maintain accurate client and enrollment information Follow up with clients to ensure enrollment processes are completed Answer questions and provide ongoing customer support Build strong professional relationships with clients and team members Participate in virtual training and team meetings Stay current on benefit offerings, enrollment procedures, and company guidelines Maintain a professional and customer-focused approach in all interactions

We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.

Apply