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Remote Consumer Cellular Customer Service Jobs in Elgin, IL

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Customer Service and Sales

Elgin, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Aurora, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Consumer Cellular Customer Service information

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How much do remote consumer cellular customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote consumer cellular customer service in Elgin, IL is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Consumer Cellular Customer Service Representative, and why are they important?

To excel as a Remote Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and basic computer applications is typically required. Patience, active listening, and adaptability help you effectively address diverse customer inquiries and build rapport. These competencies ensure efficient issue resolution and contribute to high customer satisfaction in a remote environment.

How does working remotely as a Consumer Cellular Customer Service representative impact collaboration and support from team members?

As a remote Consumer Cellular Customer Service representative, you’ll typically collaborate with your team through digital channels like chat, video meetings, and shared platforms. While you won’t have face-to-face interactions, most companies facilitate regular virtual meetings and provide direct access to supervisors for support. You’ll likely use ticketing systems and internal knowledge bases to resolve customer issues and share information with colleagues. This structure helps maintain strong communication and ensures you never feel isolated, even when working from home.

What does a Remote Consumer Cellular Customer Service Representative do?

A Remote Consumer Cellular Customer Service Representative assists customers by answering questions, resolving issues, and providing support over the phone or online from a remote location. Their duties often include helping customers with account management, billing inquiries, technical support, and troubleshooting device problems. Representatives are trained to deliver excellent service and ensure customer satisfaction, all while working from home or another remote setting. This role requires strong communication skills, patience, and the ability to work independently using provided technology.

How much does Amazon pay for remote customer service?

Amazon's remote customer service positions typically pay between $15 and $20 per hour, depending on experience and location. These roles often require strong communication skills and the ability to work flexible hours, with some positions offering benefits and performance bonuses.

What is the difference between Remote Consumer Cellular Customer Service vs Remote Verizon Customer Service?

AspectRemote Consumer Cellular Customer ServiceRemote Verizon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & IndustryConsumer cellular provider, telecommunicationsTelecommunications provider, wireless services

Both roles involve remote customer service within the telecommunications industry, requiring similar credentials and work environments. The main difference lies in the specific employer and customer base, with Consumer Cellular focusing on senior-friendly plans and Verizon serving a broader wireless market.

What are popular job titles related to Remote Consumer Cellular Customer Service jobs in Elgin, IL? For Remote Consumer Cellular Customer Service jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Consumer Cellular Customer Service jobs in Elgin, IL look for? The top searched job categories for Remote Consumer Cellular Customer Service jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Remote Consumer Cellular Customer Service jobs? Cities near Elgin, IL with the most Remote Consumer Cellular Customer Service job openings:
Remote Consumer Cellular Customer Service jobs near you
Remote Consumer Direct Mortgage Banker

Remote Consumer Direct Mortgage Banker

The Federal Savings Bank

Oak Brook, IL • On-site, Remote

$36K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Job Type
Full-time
Description
The Federal Savings Bank is looking to expand our Consumer Direct team in Oak Brook, IL. We seek experienced, high-energy, detail-oriented call center/consumer direct mortgage bankers to work bank-provided leads within our 50-state platform.
There is absolutely NO COLD CALLING required in this position. We deliver a high volume of hot, in-bound leads that convert at a very high percentage. Our Mortgage Bankers have access to a wide scope of loan programs and competitive rates while catering to a large customer base of veteran homeowners, those seeking government refinancing assistance, and first-time home buyers.
Are you ready to help more borrowers and prospect less? If you answered "Yes", please contact us today!
For more information please contact:
SARAH HELTON, VP of Business Development
Phone: 847-977-1858
Email: shelton@thefederalsavingsbank.com
What We Offer:
  • Federal Charter, Mortgage Bankers can originate in all 50 states without the hassle of state licensing
  • Custom marketing options, robust marketing support program(s), mobile app, and marketing CRM, gives Mortgage Bankers the edge they need to compete and win!
  • Experienced and highly trained operations staff for Processing, Underwriting, Closing and more (ALL 100% IN HOUSE). On-site operations support available in most loan production offices.
  • Quick turn times - Our goal is to get your loans closed in 30 days or less
  • Loan products for every scenario: FHA, VA, Conventional, USDA, Jumbo, 203k & Renovation, Portfolio, ITIN, Condos/Co-ops, Construction, HECM's, Multi-Family, Commercial, Personal Loans and more!
  • Strong Secondary Department with over 50 investor relationships and direct seller to Fannie Mae, Freddie Mac, and Ginnie Mae
  • Secure environment for Bankers working in an office or remotely
  • Coaching programs led by Sales Division Leaders offered to Managers & LOs ready to grow their business and/or teams.
  • Unique culture where originators are encouraged to build their own brand within The Federal Savings Bank platform
  • Weekly National Sales Meetings to share Bank and industry news

Employee Benefits:
  • Comprehensive Health, Dental, and Vision insurance plans available; includes company paid life insurance
  • Competitive Flex Spending Accounts (FSAs)
  • Employee Assistance programs (EAPs) for Financial planning, emotional support, legal guidance, and work-life solutions
  • Robust 401k matching
  • Employee appreciation events
  • Employee recognition on a national scale
  • A true team culture working towards one common goal; helping homebuyers finance their dream homes!

Requirements
  • Minimum of 1 year of mortgage lending experience in a call center/consumer direct environment
  • Active NMLS #
  • Ability to manage time effectively due to the high volume of in-bound leads the banker will be expected to work
  • Must be self-motivated, results-oriented, and experienced in taking a disciplined approach to working leads
  • Strong interpersonal communication skills, ability to effectively interact with individuals within all departments of the bank
  • Thorough knowledge of current loan originating guidelines/procedures
  • Favorable credit and background check
  • Bachelor's degree preferred
  • VA and FHA lending experience strongly preferred
  • Veterans are strongly encouraged to apply

We are seeking experienced Mortgage Professionals with a minimum of 1 year of experience and actively working in the mortgage banking industry. Only qualified candidates will be considered.
The Federal Savings Bank is an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$36,000 Draw + Commission

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