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Remote Consumer Cellular Customer Service Jobs in Rochester, NY

Webbing

Head of Sales Americas

York, NY · On-site +1

Webbing delivers carrier-grade, software-driven, AI-powered global cellular connectivity for ... You will work across geographically dispersed customers, partners, and internal teams, ensuring ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Kiongroup

Service Specialist

Henrietta, NY · On-site +1

$65K - $140K/yr

Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc ... Performs reviews of service requests which may also include customers' standards specification and ...

Kiongroup

Service Specialist

Henrietta, NY · On-site +1

$65K - $140K/yr

Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc ... Performs reviews of service requests which may also include customers' standards specification and ...

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All JobsConsumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service Jobs in Rochester, NY

Remote Consumer Cellular Customer Service information

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$12

$21

$34

How much do remote consumer cellular customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote consumer cellular customer service in Rochester, NY is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.22 per hour, depending on experience, location, and employer.

What does a Remote Consumer Cellular Customer Service Representative do?

A Remote Consumer Cellular Customer Service Representative assists customers by answering questions, resolving issues, and providing support over the phone or online from a remote location. Their duties often include helping customers with account management, billing inquiries, technical support, and troubleshooting device problems. Representatives are trained to deliver excellent service and ensure customer satisfaction, all while working from home or another remote setting. This role requires strong communication skills, patience, and the ability to work independently using provided technology.

How does working remotely as a Consumer Cellular Customer Service representative impact collaboration and support from team members?

As a remote Consumer Cellular Customer Service representative, you’ll typically collaborate with your team through digital channels like chat, video meetings, and shared platforms. While you won’t have face-to-face interactions, most companies facilitate regular virtual meetings and provide direct access to supervisors for support. You’ll likely use ticketing systems and internal knowledge bases to resolve customer issues and share information with colleagues. This structure helps maintain strong communication and ensures you never feel isolated, even when working from home.

How much does Consumer Cellular pay per hour?

Consumer Cellular customer service representatives typically earn around $10 to $15 per hour, depending on experience and location. The role often involves remote work, requiring good communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a Remote Consumer Cellular Customer Service Representative, and why are they important?

To excel as a Remote Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and basic computer applications is typically required. Patience, active listening, and adaptability help you effectively address diverse customer inquiries and build rapport. These competencies ensure efficient issue resolution and contribute to high customer satisfaction in a remote environment.

Does Consumer Cellular work in remote areas?

Consumer Cellular customer service representatives working remotely typically provide support regardless of their physical location, but the company's cellular service coverage depends on the network providers they partner with. Remote workers need a reliable internet connection and a compatible device to perform their duties effectively. Service availability in remote areas is determined by the cellular network coverage, not the remote work arrangement itself.

How to make $1000 a week remotely?

Remote Consumer Cellular Customer Service representatives can increase earnings by working full-time hours, handling a high volume of customer inquiries, and developing strong communication skills. Earning $1000 weekly typically requires consistent work, possibly including overtime or multiple shifts, depending on the pay rate and hours worked per week.

Does Consumer Cellular offer remote work?

Consumer Cellular customer service positions, including remote roles, are available and often involve working from home with flexible schedules. Candidates typically need a reliable internet connection and a quiet environment to perform their duties effectively.

What is the difference between Remote Consumer Cellular Customer Service vs Remote Verizon Customer Service?

AspectRemote Consumer Cellular Customer ServiceRemote Verizon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & IndustryConsumer cellular provider, telecommunicationsTelecommunications provider, wireless services

Both roles involve remote customer service within the telecommunications industry, requiring similar credentials and work environments. The main difference lies in the specific employer and customer base, with Consumer Cellular focusing on senior-friendly plans and Verizon serving a broader wireless market.

What are popular job titles related to Remote Consumer Cellular Customer Service jobs in Rochester, NY? For Remote Consumer Cellular Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Consumer Cellular Customer Service jobs in Rochester, NY look for? The top searched job categories for Remote Consumer Cellular Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Consumer Cellular Customer Service jobs? Cities near Rochester, NY with the most Remote Consumer Cellular Customer Service job openings:
Remote Consumer Cellular Customer Service jobs near you

Head of Sales Americas

Webbing

York, NY • On-site, Remote

Full-time

Posted 27 days ago

Job description

Description
About Webbing
When connectivity fails, it's not an inconvenience-it's a risk.
Webbing delivers carrier-grade, software-driven, AI-powered global cellular connectivity for mission-critical environments-where data, applications, and decisions must always be secure, reliable, and available.
We enable seamless connectivity across 600+ mobile networks in 190+ countries, powering enterprises, devices, and AI systems at global scale.
The Role
We are hiring a hands-on sales leader to build, run, and scale the Americas business.
This is a high-impact role in a fast-paced environment, requiring a leader who can operate at both strategic and execution levels-leading teams, shaping deals, and driving consistent growth.
You will work across geographically dispersed customers, partners, and internal teams, ensuring alignment and execution across Sales, Systems Engineering, Marketing, and Customer Success.
What You'll Do
• Own and drive revenue growth across the Americas
• Define and execute go-to-market and expansion strategy
• Partner with your team to shape and close strategic deals, stepping in to lead key opportunities
• Build and scale a high-performing enterprise sales team with a growth mindset
• Drive a high-velocity closing culture across acquisition and expansion
• Develop and expand channel partnerships, turning plans into measurable growth
• Establish strong operating rigor across pipeline, forecasting, and performance
Requirements
What We're Looking For
• 10+ years of experience in B2B enterprise sales leadership, managing a book of recurring revenue larger than 100M US/Year
• Proven track record of scaling revenue in high-growth environments
• Experience in SaaS, platform, or infrastructure-driven businesses
• Strong ability to coach teams and contribute directly to closing complex deals
• Experience with partner-led and channel sales models
• Ability to operate effectively across distributed teams and markets
Who You Are
• A builder who leads from the front
• Comfortable in a fast-paced, high-growth environment
• Brings both discipline and intensity to execution
• Equally strong in strategy and deal execution
• Focused on building repeatable, scalable growth
About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer
  • The opportunity for professional development within a reputable international innovative and growing company.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • Fully remote role.
  • Medical benefits.

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