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Remote Construction Customer Service Jobs in Springfield, MO

Lone Star Careers

Remote Account Executive

Springfield, MO · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Agent

Springfield, MO · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Agent

Springfield, MO · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Specialist

Springfield, MO · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Insurance Agent

Springfield, MO · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Executive

Springfield, MO · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Rep

Springfield, MO · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Sales Executive - Remote

Springfield, MO · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsConstruction Customer Service JobsRemote Construction Customer Service JobsRemote Construction Customer Service Jobs in Springfield, MO

Remote Construction Customer Service information

See Springfield, MO salary details

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How much do remote construction customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote construction customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a remote construction customer service representative?

A Remote Construction Customer Service representative is a professional who assists clients, contractors, and other stakeholders in the construction industry, but works from a remote location rather than on-site. Their responsibilities typically include handling inquiries, resolving issues, processing orders, and providing project updates via phone, email, or online platforms. They act as a liaison between customers and construction teams, ensuring smooth communication and high satisfaction. This role requires a good understanding of construction processes, strong communication skills, and the ability to troubleshoot problems remotely.

What are the key skills and qualifications needed to thrive as a remote construction customer service representative?

To thrive as a Remote Construction Customer Service representative, you need a solid understanding of construction processes, strong customer service experience, and familiarity with industry terminology. Proficiency with CRM software, project management tools, and communication platforms like email and video conferencing is typically required. Excellent problem-solving, active listening, and clear communication skills help you address client inquiries and coordinate effectively with project teams. These skills ensure smooth information flow, high customer satisfaction, and efficient resolution of issues in a remote construction environment.

What are some common challenges faced in a remote construction customer service role, and how can they be addressed?

One of the main challenges in a Remote Construction Customer Service role is effectively communicating with both clients and on-site teams to resolve issues quickly, despite not being physically present. To address this, it's important to develop strong digital communication skills and become proficient with project management and collaboration tools commonly used in the construction industry. Staying organized, proactively following up on client concerns, and maintaining clear documentation can also help ensure that remote support remains responsive and effective.

What is the difference between Remote Construction Customer Service vs Remote Construction Sales Representative?

AspectRemote Construction Customer ServiceRemote Construction Sales Representative
Primary RoleAssist customers, handle inquiries, resolve issuesPromote products/services, generate sales, build client relationships
Required SkillsCommunication, problem-solving, product knowledgeSales techniques, negotiation, product expertise
Work EnvironmentHome office, customer support platformsHome office, CRM systems, client meetings
Common CertificationsCustomer service certifications, industry knowledgeSales certifications, industry training

Remote Construction Customer Service focuses on supporting clients and resolving issues, while Remote Construction Sales Representatives actively promote and sell construction products or services. Both roles require strong communication skills and industry knowledge but differ in their primary objectives and daily tasks.

What are popular job titles related to Remote Construction Customer Service jobs in Springfield, MO?

For Remote Construction Customer Service jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Remote Construction Customer Service jobs in Springfield, MO look for?

The top searched job categories for Remote Construction Customer Service jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Remote Construction Customer Service jobs?

Cities near Springfield, MO with the most Remote Construction Customer Service job openings:

Remote Construction Customer Service jobs near you

Remote Bilingual Collections Specialist

BCA Financial Services

Springfield, MO • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Description

$17/hour + Monthly Commission | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Bilingual Required (Fluent in English and Spanish)
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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