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Remote Customer Experience Analyst Jobs in Springfield, MO

Liveops

Remote Customer Service Agent

Springfield, MO · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

EnthuZiastic

Growth Hacker - Remote

Springfield, MO · Remote

... experience, optimize product features, and iterate based on user feedback to drive growth. Customer ... Collect and analyze data to gain insights into user behaviour, product usage, and marketing ...

Lantern

Strategy Analyst

Springfield, MO · Remote

Your customers aren't just the individuals using your product. They are the driving factor in your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Next Level Solutions

Senior Business Analyst

Springfield, MO · On-site +1

$78K - $101K/yr

... customer behavior. * Collaborate with technology teams to design and implement solutions that ... Demonstrated experience in process modeling, workflow automation, and requirement documentation

micro1 AI

Senior Counsel - Remote

Springfield, MO · Remote

$140 - $400/hr

... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...

Enterprise

Entegral Financial Analyst

Springfield, MO · On-site +1

$36.15 - $43.41/hr

Entegral is a SaaS business-to-business solution that enhances the customer experience from the ... For remote or full remote work-from-home positions, reliable high-speed internet, a dedicated ...

micro1 AI

Legal Content Reviewer - Remote

Springfield, MO · Remote

$140 - $350/hr

... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...

micro1 AI

Senior Legal Consultant - Remote

Springfield, MO · Remote

$140 - $400/hr

... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...

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All JobsCustomer Experience Analyst JobsRemote Customer Experience Analyst JobsRemote Customer Experience Analyst Jobs in Springfield, MO

Remote Customer Experience Analyst information

See Springfield, MO salary details

$17

$36

$61

How much do remote customer experience analyst jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote customer experience analyst in Springfield, MO is $36.85, according to ZipRecruiter salary data. Most workers in this role earn between $29.52 and $41.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are popular job titles related to Remote Customer Experience Analyst jobs in Springfield, MO? For Remote Customer Experience Analyst jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Analyst jobs in Springfield, MO look for? The top searched job categories for Remote Customer Experience Analyst jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Remote Customer Experience Analyst jobs? Cities near Springfield, MO with the most Remote Customer Experience Analyst job openings:
Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Springfield, MO as of July 2026, with employment types broken down into 2% Locum Tenens, 85% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $76,655 per year, or $36.9 per hour.

Remote Customer Service Agent

Liveops

Springfield, MO • Remote

$14 - $18.75/hr

Contractor

Re-posted 25 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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