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Remote Construction Customer Service Jobs in Jackson, MS

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Jackson, MS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Liveops

Remote Spanish Bilingual Customer Service

Brandon, MS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Jackson, MS · Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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Remote Construction Customer Service information

See Jackson, MS salary details

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How much do remote construction customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote construction customer service in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a remote construction customer service representative?

A Remote Construction Customer Service representative is a professional who assists clients, contractors, and other stakeholders in the construction industry, but works from a remote location rather than on-site. Their responsibilities typically include handling inquiries, resolving issues, processing orders, and providing project updates via phone, email, or online platforms. They act as a liaison between customers and construction teams, ensuring smooth communication and high satisfaction. This role requires a good understanding of construction processes, strong communication skills, and the ability to troubleshoot problems remotely.

What are the key skills and qualifications needed to thrive as a remote construction customer service representative?

To thrive as a Remote Construction Customer Service representative, you need a solid understanding of construction processes, strong customer service experience, and familiarity with industry terminology. Proficiency with CRM software, project management tools, and communication platforms like email and video conferencing is typically required. Excellent problem-solving, active listening, and clear communication skills help you address client inquiries and coordinate effectively with project teams. These skills ensure smooth information flow, high customer satisfaction, and efficient resolution of issues in a remote construction environment.

What are some common challenges faced in a remote construction customer service role, and how can they be addressed?

One of the main challenges in a Remote Construction Customer Service role is effectively communicating with both clients and on-site teams to resolve issues quickly, despite not being physically present. To address this, it's important to develop strong digital communication skills and become proficient with project management and collaboration tools commonly used in the construction industry. Staying organized, proactively following up on client concerns, and maintaining clear documentation can also help ensure that remote support remains responsive and effective.

What is the difference between Remote Construction Customer Service vs Remote Construction Sales Representative?

AspectRemote Construction Customer ServiceRemote Construction Sales Representative
Primary RoleAssist customers, handle inquiries, resolve issuesPromote products/services, generate sales, build client relationships
Required SkillsCommunication, problem-solving, product knowledgeSales techniques, negotiation, product expertise
Work EnvironmentHome office, customer support platformsHome office, CRM systems, client meetings
Common CertificationsCustomer service certifications, industry knowledgeSales certifications, industry training

Remote Construction Customer Service focuses on supporting clients and resolving issues, while Remote Construction Sales Representatives actively promote and sell construction products or services. Both roles require strong communication skills and industry knowledge but differ in their primary objectives and daily tasks.

What are popular job titles related to Remote Construction Customer Service jobs in Jackson, MS?

For Remote Construction Customer Service jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Construction Customer Service jobs in Jackson, MS look for?

The top searched job categories for Remote Construction Customer Service jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Remote Construction Customer Service jobs?

Cities near Jackson, MS with the most Remote Construction Customer Service job openings:

Remote Construction Customer Service jobs near you

Remote Customer Service Representative

Sydiera

Jackson, MS • Remote

$12 - $15/hr

Full-time

Re-posted 8 days ago

Job description

Rooted Talent Solutions we are seeking highly motivated and customer-focused individuals to provide exceptional customer service for well-known brands. As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.

Responsibilities:

Provide outstanding customer service through phone, chat, and/or email.

Assist customers with inquiries, billing issues, product support, and troubleshooting.

Follow company guidelines and scripts to handle various customer concerns professionally.

Maintain accurate records of customer interactions using provided systems.

Adhere to quality and performance metrics to ensure customer satisfaction.

Work independently while following training and ongoing support guidelines.

Qualifications:

Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required.

Strong verbal and written communication skills.

Ability to multitask and navigate multiple systems while assisting customers.

Reliable computer (Windows or Mac) and high-speed internet connection.

Quiet workspace free from distractions.

Self-motivated with strong problem-solving skills.

Benefits:

100% remote with flexible scheduling options.

Opportunity to support top-tier brands.

Work-from-home convenience with no commute.

Performance-based incentives and growth opportunities.

How to Apply:

If you are passionate about delivering excellent customer service and want the flexibility of remote work, apply today!