Remote Confirmation Analyst Jobs in Massachusetts

About Divert

Divert is a circular economy company on a mission to prevent food from being wasted through nationwide infrastructure and innovative technologies. Founded in 2007, the company provides an end-to-end solution that leverages data to prevent waste, facilitates edible food recovery to provide to people in need, and transforms unsold food products into renewable energy to power communities. Through this integrated approach to reducing wasted food–Prevent, Provide, Power™–Divert works with customers across the U.S. to reduce wasted food and positively impact people and the environment.

What you’ll do:

The Industrial Supply Chain Senior Manager requires strong organizational, analytical, and communication skills, with the ability to manage dynamic operational schedules, transportation changes, and customer needs in real time. The role will also support development of the systems, reporting, and operational processes needed to scale Divert’s industrial platform.

Location & Travel: this position will sit remote with travel expectations up to 25% annually

Responsibilities:

• Own end-to-end execution of industrial service orders — from receipt and validation through scheduling, transportation coordination, plant processing, and final disposal confirmation
• Validate material acceptance against plant capabilities, operational constraints, customer requirements, and available capacity; ensure all required information is in place before committing to execution
• Determine transportation approach for each service order — prioritize Divert fleet assets and escalate to third-party logistics providers when capacity, timing, or cost makes that the better path; work from the vetted 3PL vendor pool to obtain quotes, confirm availability, and select the best option, owning cost discipline in that decision
• Maintain and communicate a holistic, real-time view of the industrial schedule across Divert facilities — managing inbound timing, plant capacity, and day-of changes with accuracy and accountability
• Serve as the primary operational contact for customers throughout execution, coordinating pickup logistics, communicating status, resolving issues, and managing changes with professionalism and urgency
• Coordinate closely with Plant Operations and Transportation teams to navigate schedule disruptions, routing adjustments, and capacity constraints as they arise
• Make routing and outlet decisions in real time using approved disposal pathways, cost-per-ton, and operational constraints — identifying the best available path when the planned one is unavailable
• Capture and track all execution costs, transportation costs, and operational data to support reporting, trend analysis, and P&L visibility; monitor performance against operational budgets and profitability targets
• Drive development of scheduling tools, reporting processes, and operational analytics — identifying manual workflows that consume time and capacity, defining requirements, and actively partnering on system improvements that unlock efficiency and cost performance
• Identify continuous improvement opportunities across scheduling, transportation coordination, data management, and execution workflows, translating operational experience into scalable processes that support the growth of Divert's industrial platform

What we’re looking for:

• Bachelors degree with Business or Operational focus
• 5+ years experience in a transportation / logistics role
• Proficient with TMS and analytic systems (TMS, WMS, ERP or similar)
• Demonstrated ability to interpret and analyze data to drive improvements
• Strong knowledge of transportation regulations, safety practices and compliance programs
• Experience managing budgets and influencing outcomes
• Excellent communication, collaboration and change management skills

What’s in it for you?

• $120,000-$140,000 / Year + bonus potential
• Health, Vision and Dental Benefits (effective the first of the month following your date of hire!)
• Life Insurance
• Safe harbor 401(k) plan
• Paid Time Off
• Opportunities for Advancement with a Rapidly Growing, Mission-Driven Organization

Divert Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing reasonable accommodations to applicants with disabilities throughout the hiring process. If you need assistance or accommodation, please contact the Divert Recruiting Team, Recruiting@divertinc.com