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Remote Configuration Management Jobs in Connecticut

... remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold ... Installation, configuration and troubleshooting of workstation, server and cloud applications.

New

... rules configuration and logic changes or creation * Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and ...

... rules configuration and logic changes or creation * Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and ...

The role is remote/hybrid with limited travel to DRS sites. Job Responsibilities Enterprise Tool ... Lead module and workflow design/enhancements; manage configuration governance, revision control ...

Sr. Analyst, HRIS

Stamford, CT · On-site +1

$90K - $95K/yr

This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT ... Manage and execute system testing, documentation, and validation for new configurations, releases ...

Sr. Analyst, HRIS

Stamford, CT · Remote

$96K - $122K/yr

This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT ... Manage and execute system testing, documentation, and validation for new configurations, releases ...

... configuration, remote commissioning of new monitoring systems, and troubleshooting of existing data ... Ability to manage multiple tasks and shifting priorities. * Clear written and verbal communication ...

Enterprise Systems Team Lead

Fairfield, CT · On-site +1

$109K - $135K/yr

Remote Considered) Position Summary: Fairfield University is seeking a self-driven, technically ... Project Management & Operations * Coordinate planning, execution, and communication for Enterprise ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

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Remote Configuration Management information

What is a Remote Configuration Management job?

A Remote Configuration Management job involves overseeing and maintaining system configurations for software, networks, or IT infrastructure from a remote location. This role ensures that systems are properly set up, updated, and optimized to meet operational requirements. Responsibilities often include version control, troubleshooting configuration issues, and enforcing compliance with company policies. It requires knowledge of configuration management tools, scripting, and automation to streamline deployments and updates efficiently.

What are typical challenges faced by professionals in Remote Configuration Management roles?

Professionals in Remote Configuration Management often encounter challenges such as coordinating updates across multiple systems and ensuring consistency in diverse environments. Managing configuration changes remotely requires meticulous attention to detail, robust documentation practices, and proactive monitoring to prevent misconfigurations or downtime. It's also important to maintain clear communication with cross-functional teams to align on deployment schedules and troubleshoot issues efficiently. Mastering these challenges helps support reliable, scalable infrastructures crucial for business operations.

What are the key skills and qualifications needed to thrive in the Remote Configuration Management position, and why are they important?

To excel in Remote Configuration Management, you need a solid understanding of IT systems, version control, and deployment practices, often supported by a degree in computer science or related experience. Familiarity with tools such as Ansible, Puppet, Chef, or Jenkins, along with certifications in ITIL or Agile methodologies, is highly beneficial. Strong problem-solving, communication, and organizational skills help professionals coordinate configurations across distributed teams effectively. These competencies are critical to ensuring stable system environments, minimizing operational errors, and enabling seamless remote collaboration.

What are the most commonly searched types of Configuration Management jobs in Connecticut? The most popular types of Configuration Management jobs in Connecticut are:
What are popular job titles related to Remote Configuration Management jobs in Connecticut? For Remote Configuration Management jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Remote Configuration Management jobs in Connecticut look for? The top searched job categories for Remote Configuration Management jobs in Connecticut are:
What cities in Connecticut are hiring for Remote Configuration Management jobs? Cities in Connecticut with the most Remote Configuration Management job openings:
Infographic showing various Remote Configuration Management job openings in Connecticut as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Field Services Engineer

Field Services Engineer

CTS

Bridgeport, CT • Remote

$60K - $80K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

JOB SUMMARY

As a Field Services Engineer at CTS, you will play a crucial role within our Service Delivery team, ensuring our clients receive exceptional day-to-day technical support. Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold our service level agreements (SLAs), ensuring our clients' technology infrastructure runs smoothly.

KEY RESPONSIBILITIES
  • Respond to and resolve service incidents in accordance with existing procedures and service level agreement.
  • Track time, communicate and work via our Connectwise Manage PSA.
  • Liase with internal teams, vendors and client contacts.
  • Help identify areas where Standard Operating Procedures (SOPs) don't exist or need further work and create and improve those processes.
  • Installation, configuration and troubleshooting of workstation, server and cloud applications. 
  • Triage incoming CTS and client technical requests. This includes picking up the phone at all times.
  • Complete all work assigned by Service Delivery Supervisor and Service Delivery Coordinator.
  • Ensure the prompt and through documentation of all work done via our ticketing system, IT Glue and other tools.
  • Ensure timesheet is kept impeccable on a daily basis with accurate time entries in order to better understand client and company resource demands and any needs thereof.
REQUIRED SKILLS AND QUALIFICATIONS
  • 2+ years of experience in a customer-facing, technical-services environment, with a strong commitment to customer service.
  • Experience with networking protocols: TCP/IP, VPN, IPSEC, VoIP, and QoS.
  • Experience in WAN/LAN networking, including routing, switching, security, and load balancing.
  • Experience in WLAN technologies including, but not limited to, Meraki, UniFi, and Cisco.
  • Experience with Microsoft Windows Server, Windows Desktop, and Apple Ecosystem.
  • Experience with Grand Stream or other Asterisk-based PBX systems.
  • Experience with Android, iOS, Gsuite, and Office365.
  • Self-motivated, with excellent time management skills and the ability to handle and adapt to changing priorities and special projects in a high growth environment.
  • Ability to clearly articulate business and technical problems in terms of data and symptoms, causes and effects, and potential remedies; and
  • Strong written and oral communication skills are a strict requirement.
PREFERRED SKILLS AND QUALIFICATIONS
  • MSP experience.
  • Knowledge of Cisco ASA and SonicWall firewall.
  • Experience with MSP-related tools: ConnectWise, Addigy, Ninja, ScreenConnect, PRTG, and IT Glue.
WORK SCHEDULE & LOCATION

The expected schedule is Monday through Friday 9am to 5:30pm. Availability for overtime and occasional weekend work may be required.

This is a field-based role requiring daily travel to client sites in the Bridgeport, CT area. While occasional remote work may be available, this position requires candidates to be ready and able to travel to a client site each workday.

COMPENSATION

The salary range for this role is $60,000 - $80,000 annually

BENEFITS
  • Competitive compensation
  • Health Insurance (medical, vision, dental), 80% covered for employee-only plans and 75% covered for employee-spouse, employee-kids, and employee-family plans
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Employee Assistance Program (EAP)
  • Retirement Plan (401(k)) with company match
  • Commuter Benefits
  • Short-Term Disability Insurance fully paid by the company
  • Long-Term Disability Insurance fully paid by the company
  • Life and AD&D Insurance, with optional Supplemental Life Insurance
  • Paid Time Off, including Paid Parental Leave
  • 10 Holidays
  • 2 Floating Holidays

CTS participates in the E-Verify Program. As part of this program, the company provides the federal government with your Form I-9 information to confirm your employment eligibility in the United States.
Learn more at www.e-verify.gov (information available in English and Spanish).