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Remote Configuration Management Analyst Jobs in Washington

Aretum

Case Management Analyst - Journeyman

Mclean, VA · On-site +1

Job Summary Aretum is seeking a Case Management Analyst - Journeyman who will support customers in ... Ticketing system experience Travel Requirements This is a remote position; however, occasional ...

Aretum

Case Management Analyst - Journeyman

Mclean, VA · Remote

Job Summary Aretum is seeking a Case Management Analyst - Journeyman who will support customers in ... Ticketing system experience Travel Requirements This is a remote position; however, occasional ...

Maximus

IT Business Analyst

VA · On-site +1

... Configuration Management artifacts. - Familiarity with incident management and root cause analysis ... Remote Minimum Requirements TCS115, P1, Band 4 #TSTECH EEO Statement Maximus is an equal ...

Corinth

SADOM Analyst

Leesburg, VA · Remote

$105K - $120K/yr

Remote Employment Type: Full‑Time Salary Range: $105,000 - $120,000 Work Schedule: 12x5 coverage ... Use configuration management tools (e.g., Ansible, Chef, PowerShell ) to manage and maintain ...

Maximus

IT Business Analyst

VA · On-site +1

... Configuration Management artifacts - Familiarity with incident management and root cause analysis ... Remote Minimum Requirements TCS115, P1, Band 4 #TSTECH EEO Statement Maximus is an equal ...

A1FED Inc

Nuvolo Developer (Remote)

Mclean, VA · On-site +1

$54.50 - $75/hr

Analyze and document business requirements, developing Systems Requirement Specifications (SRS) and ... Implement and enhance Service Catalog, Incident Management, Change Management, Configuration ...

ITC Federal, Inc

Senior Systems Analyst

Fairfax, VA · Remote

Remote CLEARANCE: Public Trust - Candidates do not need to be cleared at the time of application ... Works under configuration management plan. * Performs and supervises the technical aspects of the ...

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Remote Configuration Management Analyst information

What does a Remote Configuration Management Analyst do?

A Remote Configuration Management Analyst is responsible for overseeing and maintaining the configuration of software, hardware, and systems within an organization, often from a remote location. They ensure that all IT assets are properly documented, tracked, and updated in accordance with organizational policies and industry standards. This role involves coordinating changes, managing configuration databases, and ensuring consistency across environments to minimize errors and downtime. Analysts often collaborate with IT, development, and operations teams to streamline processes and support audits. Their work is essential in maintaining system integrity and supporting compliance requirements.

What are the key skills and qualifications needed to thrive as a Remote Configuration Management Analyst, and why are they important?

To excel as a Remote Configuration Management Analyst, you need a solid understanding of IT systems, configuration management principles, and experience with version control and change management processes, typically supported by a degree in computer science or a related field. Familiarity with tools such as ServiceNow, CMDBs, ITIL frameworks, and configuration management software like Ansible or Puppet is common. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for ensuring accurate documentation and collaboration across remote teams. These skills and tools are vital for maintaining system integrity, minimizing risks, and ensuring seamless IT operations in distributed environments.

How does a Remote Configuration Management Analyst typically collaborate with cross-functional teams to ensure successful software releases?

As a Remote Configuration Management Analyst, you will regularly interact with development, QA, and operations teams to coordinate software builds, deployments, and version control processes. Effective communication and strong organizational skills are crucial, as you'll facilitate change management meetings, track configuration items, and ensure all team members adhere to established procedures. Collaboration often happens via virtual meetings, shared documentation platforms, and ticketing systems, requiring you to be proactive and responsive to team needs. This role is pivotal in reducing deployment errors and ensuring system stability across distributed teams.

What is the difference between Remote Configuration Management Analyst vs Network Operations Technician?

AspectRemote Configuration Management AnalystNetwork Operations Technician
Required CredentialsBachelor's in IT, certifications like Cisco CCNA or CompTIA Network+Bachelor's in Networking or related field, similar certifications
Work EnvironmentRemote or on-site, focused on configuration and management toolsOn-site or remote, monitoring and maintaining network hardware
Employer & IndustryIT service providers, large enterprises, telecom companiesTelecom, internet service providers, large corporations
Common Search/ComparisonYesYes

The Remote Configuration Management Analyst primarily focuses on managing and configuring IT systems remotely, ensuring network and system stability. In contrast, the Network Operations Technician handles the day-to-day monitoring and troubleshooting of network hardware. While both roles require networking certifications and may work in similar industries, their core responsibilities and work environments differ, with the analyst emphasizing configuration management and the technician focusing on network maintenance.

What are popular job titles related to Remote Configuration Management Analyst jobs in Washington? For Remote Configuration Management Analyst jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Configuration Management Analyst jobs in Washington look for? The top searched job categories for Remote Configuration Management Analyst jobs in Washington are:
What cities in Washington are hiring for Remote Configuration Management Analyst jobs? Cities in Washington with the most Remote Configuration Management Analyst job openings:
Remote Configuration Management Analyst jobs near you

Case Management Analyst - Journeyman

Aretum

Mclean, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

About Aretum
DHS Suitability Required
Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront.
Job Summary
Aretum is seeking a Case Management Analyst - Journeyman who will support customers in a fast-paced environment by researching, tracking, and resolving inquiries across multiple systems and databases. The position plays a critical role in supporting case management initiatives and providing analytical expertise to optimize processes and outcomes, while reviewing identity documents for authenticity, managing customer cases and service tickets, maintaining accurate records, ensuring compliance with established procedures, and delivering exceptional customer support in accordance with quality standards and evolving guidelines.
Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.
Responsibilities
  • Communicate with customers in a fast-paced environment utilizing multiple platforms, systems, and databases to research, track, and resolve applicant issues
  • Ability to communicate effectively with difficult customers and wrap up the call or refer to senior members for further support
  • Log detailed customer information in systems
  • Perform review of documents to establish identification while being able to pay attention to fake documents
  • Complete tasks according to standard operating procedures and keep abreast of changing guidelines
  • Provide customer relationship management to applicants, triage cases/tickets; assist with applicant data corrections; upload documents;
  • Respond to customer inquiries and service tickets

Requirements
  • High School Diploma and 3 (+) years experience
  • Phone etiquette
  • Documenting notes
  • Research and review case history
  • Adherence to standards and guidelines
  • High level of accountability and attention to detail
  • Multi-tasking

Preferred
  • Call center experience preferred
  • Ticketing system experience

Travel Requirements
This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible.
EEO Statement
Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
If you require reasonable accommodation during the hiring process due to a disability, please contact hr@aretum.com for assistance.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Due to federal contract requirements, only U.S. citizens are eligible for this position. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development

Apply