Remote Configuration Management Analyst Jobs in Ohio

The E.W. Scripps Company | Remote | Full-Time

Are you passionate about building scalable platforms that transform how organizations work? Do you thrive at the intersection of technology and business process? The E.W. Scripps Company is seeking aSenior Work Management Engineerto own and evolve our enterprise-wide work management platform. This is a unique opportunity to shape how teams across Scripps collaborate, deliver services, and drive operational excellence.

As the technical owner of our Atlassian platform ecosystem, you'll partner with business and technology leaders to design solutions that unify IT Service Management, project delivery, workflow automation, and strategic prioritization. You'll translate complex requirements into elegant, scalable configurations that improve efficiency, drive adoption, and deliver measurable business value across our diverse media and technology operations.

• Serve as the technical owner of Scripps' enterprise Atlassian platform, and all related capabilities. Design, configure, maintain, and continuously improve platform functionality to support business and technology operations.

• Design and optimize workflows, service management processes, and governance practices that support incident, request, problem, change, release, and work management across the organization.

• Work directly with business and technology teams to understand requirements, translate processes into scalable solutions, and ensure the platform delivers measurable business value.

• Maintain platform standards, security, permissions, data quality, configuration management, documentation, and lifecycle governance to ensure a scalable and sustainable environment.

• Develop and support automation, integration, and emerging platform capabilities that improve efficiency, data quality, user experience, and enterprise-wide connectivity.

• Create dashboards, metrics, and reporting solutions that provide insight into platform performance, service delivery, operational effectiveness, and organizational outcomes.

• Support onboarding, training, documentation, and best practices to drive adoption, consistency, and effective use of the platform across the enterprise.

• Partner with internal stakeholders and external implementation partners to identify opportunities for consolidation, process improvement, self-service, AI enablement, and long-term platform maturity.

• BS/BA in related discipline or equivalent years of experience preferred

• Generally, 5+ years of experience in related field preferred

• Atlassian certification and/or ITIL 4 Foundation or higher preferred

• Deep hands-on experience administering and configuring Atlassian solutions, and all related platform capabilities.

• Ability to translate business requirements into scalable, maintainable workflows, configurations, automations, and technical solutions.

• Strong understanding of ITSM principles and experience supporting incident, change, request, problem, and service delivery processes.

• Experience implementing integrations, APIs, automation frameworks, and connected solutions that improve operational efficiency and data quality.

• Ability to develop dashboards, metrics, reporting, and performance insights that drive data-informed decision making.

• Strong communication and collaboration skills with the ability to partner effectively with both technical and non-technical teams.

• Demonstrated ability to identify opportunities, solve complex problems, drive adoption, and continuously improve platform capabilities and user experience.

• Familiarity with GitLab, pipeline integrations, DevOps toolchains, Marketplace apps, REST APIs, scripting, and integration platforms.

• Demonstrated ability to leverage reporting/BI tools, advanced work-management analytics, server-to-cloud or instance consolidation migrations, agile/PMO practices to partner effectively with diverse business stakeholders including media, programming, or marketing.

• Strong process enablement skills with the ability to translate real world workflows into scalable, maintainable enterprise workflows.

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SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

At Scripps, we are committed to a culture that reflects the audiences and communities we serve.We are intentional about creating anenvironmentwhereemployees, our audiences and other stakeholders feel valued and inspiredto reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.

ABOUT SCRIPPS:

The E.W. Scripps Company(NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: "Give light and the people will find their own way."

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.