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Remote Computer Technician Jobs in Nebraska (NOW HIRING)

Deutz

Remote Field Service Technician III

Omaha, NE · On-site +1

Remote Field Service Technician III Location: Remote-NE Working hours: 40 DEUTZ is one of the world ... Proficient in the use of basic computer functions and portable diagnostic tools. * Must have your ...

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How much do remote computer technician jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote computer technician in Nebraska is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.21 per hour, depending on experience, location, and employer.

What is a Remote Computer Technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What Does a Remote Computer Technician Do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs
What are the most commonly searched types of Computer Technician jobs in Nebraska? The most popular types of Computer Technician jobs in Nebraska are:
What are popular job titles related to Remote Computer Technician jobs in Nebraska? For Remote Computer Technician jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Computer Technician jobs in Nebraska look for? The top searched job categories for Remote Computer Technician jobs in Nebraska are:
Remote Computer Technician jobs near you
Remote Field Service Technician III

Remote Field Service Technician III

Deutz

Omaha, NE • On-site, Remote

Full-time

Posted 20 days ago

Job description

Remote Field Service Technician III
Location: Remote-NE
Working hours: 40
DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
The Remote Field Service Technicians are creative mechanic marvels that contribute to the organization's success by providing expertise in field service troubleshooting, installations, and repair of our machinery. The Remote Field Service Technician will perform field-related preventative maintenance and routine repairs on all DEUTZ products and Non-DEUTZ Construction Equipment operating within the DEUTZ Power Center. The Remote Field Service Technician will liaise with our Service Supervisor, Parts Dept, Customers, New engine sales and engineering/warranty department. This role requires robust problem-solving skills with the ability to adapt and work in a team environment. The ideal candidate must be personable, reliable, ethical, and intelligent with a diligent and hard-working drive.
Essential Duties and Responsibilities
The Remote Field Service Technician will be responsible for, but not limited to, the following duties:
  • Travel to customer(s) locations to perform engine and equipment-related repairs.
  • Assist in resolving customer-related issues in a timely manner.
  • Work with all employees and supervisors to ensure the facility is clean and organized and presents a positive image of DEUTZ.
  • Plan methods and sequence of performing repairs assigned.
  • Pre-order all parts and materials required to perform assigned repairs.
  • Inspect required repairs safely and effectively.
  • Ensure all repairs are completed as assigned and according to manufacturer requirements.
  • Ensure proper cosmetic appearance upon completion of repairs.
  • Ensure all parts and materials not used are returned per DEUTZ Power Center return parts guidelines.
  • Maintain and keep the work area in a clean and safe condition.
  • Communicate with customers in a respectful and honest manner.
  • Match all identified solutions necessary to affect repair.
  • Complete all work orders and time sheets in a timely manner.
  • Consult, when necessary, with the DEUTZ Service Department ticket system to ensure the accuracy and approval of repairs.
  • Ensure vehicle parts inventory is maintained at a suitable level for first-call completions and local parts sales.
  • Perform all work in accordance with all established policies and procedures.
  • Assist in the proper filing of warranty claims and customer invoices.
  • Follow all DEUTZ employee policies and procedures, especially pertaining to travel and company credit cards.
  • Maintains and cleans service trucks meeting DOT requirements.
  • Other duties as assigned.

Other Qualifications
  • Strong experience in diagnosis, and repair of NG/CNG, Tier 3-4 emissions level preferred.
  • Ability to develop exceptionally strong working knowledge of DEUTZ Diesel engines.
  • Ability to work with minimal supervision.
  • Meet all local/state and company requirements to operate a company-assigned service vehicle.
  • Excellent communication skills (writing, speaking in person, and over the phone).
  • Proficient in the use of basic computer functions and portable diagnostic tools.
  • Must have your own tools. Key DEUTZ tools will be provided.

Supervisory Responsibility
  • None

Travel Requirements
  • Anticipated domestic and international travel is approximately 100% depending on business needs within the region.

Minimum Requirements
  • High School Graduate or General Education Degree (GED)
  • Must be able to maintain DOT medical card status
  • Must have a valid driver's license and be insurable by the company
  • 4+ years of experience as a Shop Technician, 2+ years of experience as a Field Technician, or 2-3 years of experience as a Remote Field Service Technician

Preferred Requirements
  • Two years of Diesel engine experience.
  • 2-5 years of construction equipment repair experience preferred
  • Strong computer usage with the ability to effectively utilize software including Serdia, Serpic, Fieldaware, Word, and Excel
  • Certification/Training in heavy equipment and diesel engine repairs preferred

Physical Requirements:
Manufacturing assembly and warehouse environments. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.

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