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Remote Computer Systems Analyst Jobs in Raleigh, NC

Bitovi

Business Systems Analyst - AI Automation

Durham, NC · On-site +1

$126K - $244K/yr

S. in Computer Science or Engineering (required) * 5+ years of experience as a Business Systems Analyst or Techno-Functional Analyst * Experience working with AI automation, enterprise workflows ...

Bitovi

Business Systems Analyst - AI Automation

Durham, NC · Remote

$126K - $244K/yr

S. in Computer Science or Engineering (required) * 5+ years of experience as a Business Systems Analyst or Techno-Functional Analyst * Experience working with AI automation, enterprise workflows ...

Implus

Demand Planning Analyst

Durham, NC · On-site +1

The Demand Planning Analyst will lead cross-functional processes between customer development ... Write, type and use the telephone, copier, and computer systems. * Mobility: Open files and operate ...

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Remote Computer Systems Analyst information

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How much do remote computer systems analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote computer systems analyst in Raleigh, NC is $35.82, according to ZipRecruiter salary data. Most workers in this role earn between $26.88 and $44.86 per hour, depending on experience, location, and employer.

What is a remote computer systems analyst?

A Remote Computer Systems Analyst is a professional who evaluates and improves computer systems and processes for organizations while working from a remote location. They analyze existing IT systems, identify areas for improvement, and recommend solutions to enhance efficiency and effectiveness. Remote Computer Systems Analysts often collaborate with stakeholders virtually, using online tools to communicate and implement technology solutions. Their work helps businesses optimize their operations and adapt to changing technology needs without requiring on-site presence.

What are the key skills and qualifications needed to thrive as a remote computer systems analyst?

To thrive as a Remote Computer Systems Analyst, you need a solid background in computer science, systems analysis, and problem-solving, typically supported by a relevant bachelor's degree. Familiarity with systems modeling tools, database management software, and proficiency with collaboration platforms like Microsoft Teams or Slack are common technical requirements. Strong communication, analytical thinking, and self-motivation are critical soft skills for remote collaboration and effective project management. These skills and qualities are essential to design efficient IT solutions, troubleshoot issues remotely, and ensure seamless integration of systems across distributed teams.

How does a remote computer systems analyst typically collaborate with on-site IT teams and stakeholders?

As a Remote Computer Systems Analyst, you will frequently work with on-site IT teams, business users, and management through virtual communication tools such as video conferences, instant messaging, and collaborative platforms. Effective collaboration often involves scheduled meetings to discuss system requirements, project updates, and troubleshooting efforts. You'll need strong communication skills to bridge the gap between remote and on-site team members, ensuring everyone stays aligned despite the physical distance. Proactive documentation and regular status reporting are essential for keeping projects on track and facilitating smooth teamwork.

What is the difference between Remote Computer Systems Analyst vs Remote Network Administrator?

AspectRemote Computer Systems AnalystRemote Network Administrator
CertificationsCompTIA Security+, Cisco CCNA, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentAnalyzes and improves computer systems, often in office or remote settingsManages and maintains network infrastructure, often remotely or on-site
Primary ResponsibilitiesSystem analysis, troubleshooting, implementation of software/hardware solutionsNetwork setup, security, monitoring, and troubleshooting
Industry UsageIT consulting, corporate IT departments, tech supportTelecommunications, enterprise IT, data centers

While both roles involve IT expertise, Remote Computer Systems Analysts focus on analyzing and improving computer systems, whereas Remote Network Administrators specialize in managing network infrastructure. The roles often overlap but differ mainly in scope and specific technical focus.

What are popular job titles related to Remote Computer Systems Analyst jobs in Raleigh, NC?

For Remote Computer Systems Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Computer Systems Analyst jobs in Raleigh, NC look for?

The top searched job categories for Remote Computer Systems Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Computer Systems Analyst jobs?

Cities near Raleigh, NC with the most Remote Computer Systems Analyst job openings:

Remote Computer Systems Analyst jobs near you

Business Systems Analyst II

First Citizens Bank

Raleigh, NC • Remote

Full-time

Posted 16 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 172 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Business Systems Analyst II role is an individual contributor within the Digital Workplace Device Engineering team and part of the Digital Workplace Technology organization, supporting the successful delivery of endpoint, mobile, and virtual desktop technologies and services. The Business Analyst will collaborate with Digital Workplace Technology leadership to understand, support, and execute strategic initiatives that enhance device management, user experience, operational efficiency, and service reliability across the enterprise. The Business Analyst will partner with engineering teams, operations teams, and key stakeholders to align solution delivery with business and technology objectives.

The ideal candidate is a self-starter with excellent communication, analytical, and collaboration skills and possesses an understanding of endpoint management, virtual desktop infrastructure (VDI), device lifecycle management, and digital employee experience technologies. Experience with reporting platforms, workflow automation, data analysis, and service management tools is preferred.

The position is remote; however, occasional travel to FCB Hub Locations may be required.


Responsibilities
Data Analysis - Sources, compiles, and interprets data from endpoint management, virtual desktop, and digital employee experience platforms. Analyzes operational trends, service performance, device compliance, and user experience metrics. Effectively communicates findings and recommendations to engineering and leadership teams.Identifying Requirements - Collaborates with Device Engineering teams to gather, analyze, and document business and technical requirements. Identifies opportunities to improve endpoint, mobile, and VDI processes through automation, standardization, and operational efficiencies. Assists in validating solutions through testing, analysis, and stakeholder feedback.Reporting - Develops and maintains reporting and dashboards related to endpoint health, device compliance, software deployment, user experience, and operational performance. Identifies trends, risks, and opportunities for service improvement and process optimization.System Support - Provides operational and analytical support for Digital Workplace platforms and services. Assists with investigation and resolution of complex issues, supports continuous service improvement initiatives, and helps ensure a high-quality end-user experience across endpoint, mobile, and virtual desktop environments.Technology Stack
  • Microsoft Intune
  • Microsoft Endpoint Configuration Manager
  • JAMF
  • Windows 11 & MacOS
  • Windows Autopilot
  • Nexthink
  • Azure Virtual Desktop (AVD)
  • Citrix Virtual Apps and Desktops
  • ServiceNow
  • Jira and Confluence
  • Absolute Control
TEAM PLAYER - Acts as a team player supporting peers, Device Engineering leadership, and business stakeholders to fulfill operational service levels, engineering initiatives, and project deliverables. Demonstrates a collaborative mindset and commitment to team success.DOCUMENTATION - Creates and maintains high-quality documentation, operational procedures, process maps, requirements, project artifacts, and reporting dashboards. Contributes to the knowledge base supporting enterprise endpoint, mobile, and VDI services.AGILE WORK METHODS - Participates in Agile planning, backlog refinement, and continuous improvement activities. Collaborates with engineers to define requirements, identify dependencies and risks, and support successful delivery of quarterly objectives. Maintains focus on opportunities to improve user experience, operational efficiency, compliance, and cost optimization.CHANGE MANAGEMENT - Supports and follows established technology change and release management processes while helping ensure successful implementation of endpoint and workplace technology changes.RISK MANAGEMENT - Applies a risk-based approach to technology analysis and process improvement. Evaluates operational impacts, compliance requirements, and user experience considerations associated with endpoint and virtual workplace technologies.SUBJECT MATTER EXPERT - Develops working knowledge across Digital Workplace Device Engineering products and services, including endpoint management, virtual desktops, digital employee experience monitoring, and device lifecycle processes. Remains current on industry trends and emerging technologies.TECHNOLOGY SUPPORT - Serves as a support and coordination resource for Device Engineering initiatives and operational activities. Assists with troubleshooting, analysis, testing, and escalations while coordinating with vendors and support partners as needed.
Qualifications

Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support

Preferred Qualifications:

  • 2+ years working with infrastructure, endpoint, workplace, or engineering teams within the financial industry
  • 3+ years operating in an Agile delivery environment
  • 1+ years using Jira, Confluence, or Azure DevOps
  • Experience gathering requirements, analyzing operational processes, and producing meaningful reporting and dashboards
  • Familiarity with endpoint management platforms, virtual desktop technologies, or digital employee experience solutions
  • Understanding of IT operations, device lifecycle management, and enterprise support processes
  • Familiarity with FFIEC Architecture, Infrastructure, and Operations guidance and application of regulatory requirements to technology operations
  • Working knowledge of Device / Endpoint Management technologies is preferred

#LI-JB1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support

Preferred Qualifications:

  • 2+ years working with infrastructure, endpoint, workplace, or engineering teams within the financial industry
  • 3+ years operating in an Agile delivery environment
  • 1+ years using Jira, Confluence, or Azure DevOps
  • Experience gathering requirements, analyzing operational processes, and producing meaningful reporting and dashboards
  • Familiarity with endpoint management platforms, virtual desktop technologies, or digital employee experience solutions
  • Understanding of IT operations, device lifecycle management, and enterprise support processes
  • Familiarity with FFIEC Architecture, Infrastructure, and Operations guidance and application of regulatory requirements to technology operations
  • Working knowledge of Device / Endpoint Management technologies is preferred

#LI-JB1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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