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Remote Computer Repair Jobs in Seattle, WA (NOW HIRING)

Please note: This position is required to be onsite and does not offer the option for remote or ... Consistent, punctual attendance, and comfort working at a computer for extended periods. Fortive ...

Good with working on a computer and on the phones all day. Scheduled lunch breaks. RESPONSIBILITIES: Our client is looking to bring on a dynamic Remote Customer Service Representative. Duties include ...

New

Helpdesk Technician

Bellevue, WA · Remote

$20.50 - $27.75/hr

Demonstrate and assist with remote access to company resources. * Support users at our Bellevue and Everett locations, ensuring a high level of service and satisfaction. * Assist with onboarding ...

Diagnose and repair complex mechanical and electrical issues * Disassemble and rebuild machines mechanically and electrically * Perform PLC and HMI software updates * Interpret electrical schematics ...

Customer Service

Seattle, WA · On-site +1

$18.25 - $24.75/hr

Must possess strong verbal and written communication skills Must have strong typing and computer skills Must be comfortable using various types of technology Beneficial but not required:Past customer ...

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Remote Computer Repair information

See Seattle, WA salary details

$14

$22

$34

How much do remote computer repair jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote computer repair in Seattle, WA is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $24.90 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Seattle, WA? The most popular types of Computer Repair jobs in Seattle, WA are:
What are popular job titles related to Remote Computer Repair jobs in Seattle, WA? For Remote Computer Repair jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Seattle, WA look for? The top searched job categories for Remote Computer Repair jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Computer Repair jobs? Cities near Seattle, WA with the most Remote Computer Repair job openings:
Non-Technical Customer Support

Non-Technical Customer Support

Fortive

Everett, WA • On-site, Remote

Full-time

Posted 25 days ago


Fortive rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

This role is a first point of contact for customers and distributors needing support with Fluke products-resolving inquiries, directing users to resources, and ensuring a smooth experience.

We're seeking someone who listens actively, communicates clearly by phone and email, and thrives in a fast-paced, customer-focused environment. This is a job for someone that takes pride in providing top-notch support.

Please note: This position is required to be onsite and does not offer the option for remote or hybrid work. 

Key Responsibilities:

  • Develop a strong understanding of Fluke brands and internal support teams to ensure skilled and accurate call support and ticket transfers.
  • Manage high-volume customer interactions via Five9 and CRM Dynamics, averaging ~75 calls and 30-50 emails daily.
  • We Support distributors and end users with inquiries related to contracts, quotes, orders, shipping, and troubleshooting potential issues.
  • Assist customers with navigating Fluke's external website, including tools like the Accessory Store, Where to Buy, manuals, and service resources.
  • Provide guidance on RMA procedures, distributor stock rotation policies, and basic service-related inquiries (e.g., calibration and repair quotes).
  • Act as a resource for non-technical questions on products, warranties, and available services, collaborating cross-functionally to resolve issues and support process alignment.

Requirements:

  • Minimum of 1 year of experience in a high-volume call center with strong multitasking and system navigation skills.
  • Excellent communication-both written and verbal.
  • Proficient in Microsoft Office (Word, Excel, Outlook, Teams); Oracle experience a plus.
  • Highly organized, detail-oriented, and dependable.
  • Self-motivated and effective working independently or with a team.
  • Consistent, punctual attendance, and comfort working at a computer for extended periods.

Fortive Corporation Overview

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. 

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference. 

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. 

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.  

A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer
 
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.  

What Fortive employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


Fortive logo

About Fortive

Sourced by ZipRecruiter

Fortive is a diversified technology company that operates across multiple industries, delivering innovative solutions and products that empower businesses to enhance their productivity and operational efficiency. With a strong portfolio of industry-leading brands, Fortive focuses on creating intelligent, connected devices and software that enable precise measurement, control, and optimization. Fortive's expertise spans various sectors, including industrial automation, transportation, healthcare, and retail. Through advanced technologies and solutions, Fortive help customers automate processes, improve quality and safety, and drive overall performance. Whether it's precision measurement instruments, sensing technologies, or software platforms, Fortive provides reliable and scalable solutions that meet the evolving needs of their customers.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Everett, WA, US

Year founded

2016

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