Remote Computer Repair Jobs in Joliet, IL (NOW HIRING)

Who We Are

Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 25+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day.

At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. 

Position Summary

The Senior Software Engineer in this role will serve as a senior software engineer, contributing to the ongoing development efforts and new initiatives, guide and Mentor the development teams, including internal and external team members, and contribute to the ongoing evolution of the existing portfolio of applications and services. This role will also design, develop, modify, implement, and support software components anywhere in the software stack and determine root cause for complex software issues and develop efficient, and long-term technical solutions, all while working in close partnership with cross-functional teams and management.

Located at our office in Naperville, IL. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required.

Responsibilities include but are not limited to:

• Develop and Code in a full-stack arena using - React, Next.js, Node.js, GraphQL Collaborating with cross-functional teams, including designers, front-end developers, and product managers, to gather and refine requirements, ensuring alignment with overall business goals.

• Develop software solutions by identifying user requirements, conferring with users and business processes.

• Document and demonstrate solutions by producing documentation, flowcharts, layouts.

• Use a TDD approach of development.

• Implement tracking for websites using GA tags.

• Participate in the prioritization process to bring hidden technical needs to the roadmap.

We're Excited if this is You!

Experience and Qualifications of the Role:

• Minimum of 6 years of experience with responsive design, cross-browser compatibility, and building mobile-responsive applications.

• Minimum of 6 years of designing and developing complex eCommerce websites in a fast-paced Digital team environment.

• Solid understanding of web application development principles, design patterns (e.g., component-based architecture), and best practices.

• Build new features and maintain existing projects using Next.js / React, GraphQL, Node.js, and MongoDB.

• Have a good understanding of containerization concepts (e.g., Docker or Kubernetes).

• Have a good understanding of various integration patterns, REST protocols, WebSockets, and familiar with XML, JSON & YAML.

• Experience with CSS Frameworks such as Tailwind, Bootstrap, or custom SCSS.

• Experience with analytics tools such as Google Analytics and Google Webmaster Tools.

• Experience with on-site SEO: metadata, header elements, robots file, sitemaps, etc.

• Experience working in subscription and/or E-commerce companies a plus.

Computer skills Needed to Perform the Job:

• Proficiency in Microsoft Office 365

Education:

• Bachelor’s degree in Computer Science, MIS ore (or relevant experience)

Certificates, Licenses, Registrations:

• N/A

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing.  The base pay range for this position is $105,680 - $158,520 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.

Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits!

• Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
• 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
• Generous Paid Time Off: Take the time you need to recharge and relax.
• Education Assistance Program: Invest in your growth and development with our support.
• FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
• Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Competencies:

Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have desired effect.

Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Drives Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers