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Remote Computer Repair Jobs in Fishkill, NY (NOW HIRING)

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Remote Computer Repair information

See Fishkill, NY salary details

$12

$19

$30

How much do remote computer repair jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote computer repair in Fishkill, NY is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.83 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Fishkill, NY? For Remote Computer Repair jobs in Fishkill, NY, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Fishkill, NY look for? The top searched job categories for Remote Computer Repair jobs in Fishkill, NY are:
What cities near Fishkill, NY are hiring for Remote Computer Repair jobs? Cities near Fishkill, NY with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Precision Pipeline Solutions

New Windsor, NY • Remote

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Description

Applicants must reside in NY, CT or PA


Position Highlights:

  • 100% Paid training
  • Work From Home
  • Medical, Dental & Vision Insurance
  • 401k with company match
  • 9 Paid Holidays
  • Paid time off
  • Sick Time
  • $750 Referral Bonus Program
  • Voluntary Short/Long Term Disability
  • Voluntary Life Insurance
  • Employee assistance program
  • Health savings account
  • Tuition reimbursement

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.


* Pay rate of $17 an hour 

*Work hours: Open availability Monday-Friday, 8:00am-7:00pm; Saturday, 8:00am-4:30pm. Hours are non-negotiable and are based in the Eastern Time Zone. 40-hour weeks are scheduled during the open hours of the Logistics' Center.


Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Skills

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Microsoft Office experience required


This job description is not intended to be all-inclusive. Employee may perform other related duties as delegated to meet the ongoing needs of PPS.


With Precision Pipeline Solutions in New Windsor, New York, you'll be working for one of the nation's fastest-growing private companies in the natural gas and electric utility contracting industry. Our mission at PPS is to be the premier provider of the development and implementation of single source, multi-dimensional, problem-solving techniques, driving the most effective SOLUTIONS to our utility clients. Our customers will choose us because of our diverse expertise, quality workmanship and reputation to provide the utmost degree of value.

Requirements

  • Your internet connection speed greater than or equal to a download rate of 200 Mbps and an upload rate of 50 Mbps
  • You can connect to your internet provider's service with a hard-wired connection?
  • You able to provide a professional setting while working that is free from noise or distraction?


Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 3 years (Required)
  • Call center: 3 years (Required)
  • Data entry: 1 year (Required)
  • Administrative: 1 year (Required)
  • English (Required)

Apply