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Remote Computer Repair Jobs in Baton Rouge, LA (NOW HIRING)

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Remote Computer Repair information

See Baton Rouge, LA salary details

$12

$19

$29

How much do remote computer repair jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote computer repair in Baton Rouge, LA is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Baton Rouge, LA? For Remote Computer Repair jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Baton Rouge, LA look for? The top searched job categories for Remote Computer Repair jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Remote Computer Repair jobs? Cities near Baton Rouge, LA with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Remote Diesel Troubleshooting Technician

Remote Diesel Troubleshooting Technician

Louisiana Cat

Prairieville, LA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Louisiana CAT rating

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

49th of 139 rated vehicle equipment hire

Job description

Job Type
Full-time
Description
POWER UP YOUR CAREER WITH LOUISIANA CAT
Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!
THE OPPORTUNITY
We are searching for a Remote Diesel Troubleshooting Technician to join our growing operations at our Prairieville, Louisiana location.
YOU
The Remote Services Technician is responsible for analyzing product issues primarily through Remote Services and facilitating parts and service sales based on the information. The role requires frequent communication with external customers and service department staff. The role requires accurate and efficient exchange of information with customer satisfaction in mind.
Essential Functions:
  • Provide support to the Service Department and external customers through Remote Flash and Remote Troubleshoot.
  • Provide diagnostic and technical assistance to the Parts, Service, and Sales departments in support of daily operations.
  • Research product issues using Caterpillar resources provide solutions.
  • Communicates solutions to internal and external customers in an accurate and timely manner.
  • Escalates product issues to Tier 2 technical communicator as required.
  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
  • Models company values and safety culture.
  • Performs other duties as required.

Knowledge and Skills:
  • Knowledge and ability to explain safety practices, mechanical repair, service procedures, and troubleshooting process.
  • Knowledge of Cat models, safe operating procedures, and maintenance practices.
  • Basic knowledge in system operation and troubleshooting electrical and hydraulic systems.
  • Knowledge of Caterpillar Electronic Technician and service software files.
  • Intermediate computer skills.
  • Ability to communicate clearly and effectively both verbally and in writing.
  • Ability to think logically for interpreting and analyzing problems encountered.
  • Ability to manage time and work independently.

Education and Experience:
  • High school diploma or equivalent required.
  • Bachelor's degree in mechanical or electrical engineering or a related field.
  • Caterpillar Heavy machinery troubleshooting experience.
  • Must be willing to travel as needed.

LOUISIANA CAT BENEFITS
  • Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
  • Short- and Long-Term Disability Insurance
  • Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
  • 401K Plan with Company Match
  • Paid Holidays & Vacation
  • Technician Tool Loan Program up to $2,000
  • Safety Boot / Safety Prescription Glasses Allowances
  • Employee Discounts
  • Credit Union
  • Technician Career Development Program - Shop & Field Service Training

SAFETY IN ALL WE DO
  • We require strict compliance with PPE (personal protective equipment) safety regulations.
  • We maintain compliance with all Federal, State and Local safety and company regulations.
  • All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
  • Louisiana Cat is a drug-free workplace, including marijuana and THC products.

WHY PEOPLE JOIN LOUISIANA CAT
  • We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers.
  • We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards.
  • We are committed to the long-term growth and success of both our employees and customers.
  • We have energy, focus and passion delivering results because what we do impacts our customers each and every day.
  • We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries.
  • We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat.
  • We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs.

WHO WE ARE
We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.
ADDITIONAL INFORMATION
  • Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
  • Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information
  • Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
  • Pay Transparency Nondiscrimination Provision: click here for more information
  • Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.

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