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Remote Computer Repair Jobs in Washington (NOW HIRING)

ASE

Customer Care Representative

Leesburg, VA · Remote

$21 - $22/hr

Remote Job Title: Customer Care Specialist Department: Customer Care Reports to: Customer Care ... Proficient in typing and general computer use. * Ability to multitask efficiently and work ...

New

CyberSheath

Helpdesk Technician II

Reston, VA · Remote

$83/hr

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice ... Bachelor's degree from an accredited university in Computer Science, Engineering, or a related ...

CyberSheath

Helpdesk Technician I

Reston, VA · Remote

$20.75 - $28/hr

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice  ... Bachelor's degree from an accredited university in Computer Science, Engineering, or a related ...

Generac

Senior Controls Engineer

Washington, DC · On-site +1

$115K - $155K/yr

Lead onsite and remote startup and commissioning activities, including development and execution of ... Formalized training and/or education in Industrial Automation, Engineering, Computer Science or MIS ...

Maximus

Customer Service Representative - Help Desk

VA · On-site +1

$16 - $21.75/hr

This position is fully remote. Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance. Essential Duties and Responsibilities: - Assist Technician ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software * Experience troubleshooting Citrix VDIs #M- #LI- Ref: #851-Rockville-S1

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All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Washington

Remote Computer Repair information

See Washington salary details

$14

$22

$34

How much do remote computer repair jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote computer repair in Washington is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.76 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Washington? The most popular types of Computer Repair jobs in Washington are:
What are popular job titles related to Remote Computer Repair jobs in Washington? For Remote Computer Repair jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Washington look for? The top searched job categories for Remote Computer Repair jobs in Washington are:
What cities in Washington are hiring for Remote Computer Repair jobs? Cities in Washington with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $46,922 per year, or $22.6 per hour.

Customer Care Representative

ASE

Leesburg, VA • Remote

$21 - $22/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position Status: Non-Exempt, Tech Prof/Skilled, Support 
Location: Remote 

Job Title: Customer Care Specialist 

Department: Customer Care 

Reports to: Customer Care Manager 

Direct Reports to this position: None 

Job Summary: 
The Customer Care Specialist will provide comprehensive support to automotive technicians, employers, and other customers utilizing ASE services. This role primarily involves handling inquiries through the myASE portal, phone, chat, and email to ensure exceptional customer service. 

Key Responsibilities: 

  • Customer Support: 
    • Assist customers with purchasing tests, scheduling or canceling appointments, and providing general information about ASE testing. 
    • Create tickets for customer concerns and conduct follow-up and resolution in a timely manner. 
    • Respond to customer email inquiries promptly and professionally. 
    • Handle live chat sessions to assist customers with various inquiries. 
    • Provide exceptional service by understanding customer needs and offering accurate and helpful information. 
  • Account Management: Support users in navigating the myASE website, managing company accounts, and resolving login issues. 
  • Technician Certification Management: Update candidate records and assist with certification status inquiries. 
  • App Support: Offer support to the renewal app team by assisting customers with general inquiries and app navigation. 
  • Program Support: 
    • Offer guidance for the xEV Safety Certification tests and the Section 609 Refrigerant program. 
    • Assist with ASE Practice Tests and manage related issues. 
    • Documentation: Maintain accurate and detailed records of customer interactions and transactions. 

Qualifications: 

  • High school diploma required. 
  • Excellent verbal and written communication skills. 
  • Strong problem-solving abilities. 
  • Proficient in typing and general computer use. 
  • Ability to multitask efficiently and work collaboratively in a team environment. 
  • Proficiency in English (speaking, reading, and writing); Spanish proficiency is a plus and compensated accordingly. 
  • Experience with Zoho One is a plus. 
  • Experience with Chat is a plus. 

Work Hours and Benefits: 

  • Remote position with working hours from 8:30 AM to 5:00 PM Eastern (lunch break from 12:30 PM to 1:30 PM). 
  • Two-week virtual training program. 
  • Benefits include paid holidays, PTO, 401K, health insurance, and education support. 
  • All necessary computer equipment provided. 

EEOC Statement: 
ASE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. ASE is also committed to compliance with all fair employment practices regarding citizenship and immigration status. 

About ASE: 
At ASE, we provide support and foster a constructive work environment. We ensure our staff is fully equipped and trained to offer the best service to our community of automotive professionals. Join us in our commitment to excellence and dedication to the automotive service industry.