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Remote Computer Repair Jobs in North Carolina (NOW HIRING)

Remote Customer Representative

Charlotte, NC · Remote

$15.75 - $21.25/hr

Basic computer and research skills * Ability to learn new systems * Reliable and professional * Previous customer-facing experience is helpful but not required Benefits * 100% remote environment

Posted today

IT Specialist

Charlotte, NC · On-site +1

$60K/yr

The Role This is a Remote- but MUST live in the Charlotte, NC area The IT Specialist is a critical ... Troubleshooting and Repair Assistance: Assist in diagnosing and resolving basic hardware or ...

Evaluate scope of repair and repair options * Evaluate the cause and extent of damage to building ... Demonstrated intermediate-level computer skills, including Word and Excel. Basic knowledge of ...

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Showing results 1-20

Remote Computer Repair information

See North Carolina salary details

$11

$18

$27

How much do remote computer repair jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote computer repair in North Carolina is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.90 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in North Carolina?

The most popular types of Computer Repair jobs in North Carolina are:

What job categories do people searching Remote Computer Repair jobs in North Carolina look for?

The top searched job categories for Remote Computer Repair jobs in North Carolina are:

What cities in North Carolina are hiring for Remote Computer Repair jobs?

Cities in North Carolina with the most Remote Computer Repair job openings:

Infographic showing various Remote Computer Repair job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 10% Part Time, 7% Temporary, 2% Contract, and 1% Nights. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $37,651 per year, or $18.1 per hour.

Computer Assisted Ordering Technician

Defense Commissary Agency

Camp Lejeune, NC • On-site, Remote

$19.52 - $25.37/hr

Part-time

Posted 15 days ago


Defense Commissary Agency rating

6.7

Company rating: 6.7 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

33rd of 122 rated grocery stores


Job description

Summary
Computer Assisted Ordering Technician is located at a commissary store within the Defense Commissary Agency (DeCA) system. The incumbent perfom1s Computer Assisted Ordering (CAO) tasks at a store under general supervision, and is responsible for all CAO system and item maintenance affecting the in-stock position for assigned area of responsibility.
Read the entire announcement before starting the application process.
Learn more about this agency
Duties
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Major Duties:
  • Maintains the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
  • Uses radio-frequency hand-held terminals to gather data necessary to update and adjust inventory
  • Records and updates Balance on Hand (BOH) data; maintains perpetual inventory and audits credits
  • Performs daily inventory audit of items not-in-stock and overwrite items
  • Evaluates stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.
  • Interfaces with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affecting CAO

Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under:
  • Duties and Qualifications
  • How to Apply (including a preview of the assessment questionnaire, if applicable)
  • How You Will be Evaluated

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
Requirements
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Conditions of employment
  • Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship is required.
  • Meet minimum age requirement. See the Additional Information.
  • Males born after 12-31-1959 must be registered with or exempt from Selective Service.
  • Appointment is subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
  • Appointment is subject to a favorable suitability or fitness outcome, as determined by a completed background investigation. New federal employees will be fingerprinted.
  • Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
  • May be subject to a probationary/trial period.
  • Direct deposit of pay is required.
  • Meet the physical requirements identified in the Qualifications section.

Qualifications
You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify.
Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience).
OR
Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information.
OR
Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.
You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify.
Experience: One (1) year of demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices (specialized experience) equivalent to at least the GS-5 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include:
  • Operates hand held terminals to input, edit, update and retrieve inventory levels
  • Maintains perpetual inventory
  • Pulls/Reviews systems reports to monitor inventory levels
  • Researches discrepancies between automated system and physical inventory
  • Monitors and adjusts CAO system calculated orders to preclude insufficient or excessive stock

OR
Education: One (1) full year of graduate level education with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position; or superior academic achievement.
OR
Combination of experience and education. To calculate the combination, divide your total months of experience by 12, then divide your graduate level semester hours by the number of credit hours that the school attended has determined to represent 1 year of full-time study or 18 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.
You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume must clearly show that you have one (1) year of experience conducting job analysis, posting vacancies in an automated system, advising management on a variety of recruitment authorities and techniques, evaluating applicants for eligibility and qualifications, creating and issuing referral certificates, making job offers and onboarding personnel, and preparing and auditing personnel actions for accuracy and regulatory compliance (specialized experience) equivalent to at least GS-11. Experience can be under other Federal service pay systems, private sector, or military.
You must meet the Office of Personnel Management (OPM) basic requirement and qualifications for series 1101 and additional requirements by the announcement closing date.
Basic Requirement: (1) A 4-year course of study leading to a bachelor's degree with a major in any field, or (2) At least 24 semester hours in any combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management.
AND
Qualifications: Your resume must clearly show that you have one (1) year of experience applying Federal laws, regulations, policies, procedures and general business practices to buy and sell goods and services in support of the mission, and using innovative techniques to develop contractual arrangements (specialized experience) equivalent to at least GS-11. Experience can be under other Federal service pay systems, private sector, or military.
Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. (2) Lift, push, pull, carry, and handle items weighing up to 40 pounds independently and occasionally over 40 pounds with assistance.You will attest to your ability to perform these physical requirements in the Questionnaire.
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics).
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Assessment. This additional online assessment is required and must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire Competency Based Assessments. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire Competency Based Assessments.
  • Automated Ordering Systems
  • Communication
  • Minimum Qualifications GS-05 (Specialized Experience)
  • Operational Practices

Overtime: Occasional
Fair Labor Standards Act (FLSA): Nonexempt
Bargaining Unit Status: Not Covered
Obligated Position: No
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Work environment:
Telework eligible: No
Remote work eligible: No
Education
USING YOUR EDUCATION TO QUALIFY.
You MUST provide transcripts and/or other documentation to support your educational claims.
Transcripts. REQUIRED when using education to meet qualifications or when education is required.
Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.
Additional information
Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.
  • Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay.
  • The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
  • Applicants with financial difficulty are not automatically removed from consideration.
  • Selectees are required to complete an online onboarding process.
  • Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.

The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
  • Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) may be considered incomplete.
  • Submitting encrypted documents or uploading Adobe portfolio documents.
  • Submitting any document that contains a photo or image of you.
  • Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
  • Overstating your qualifications and/or experience in your application materials or questionnaire responses.
  • Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contac

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