2

Remote Computer Operator Jobs in Massachusetts (NOW HIRING)

Company Description Our company is family owned and operated! We truly strive to keep an upbeat and ... Laptop or desktop computer (highly recommend, however, not required) with reliable internet access ...

Company Description Our company is family owned and operated! We truly strive to keep an upbeat and ... Laptop or desktop computer (highly recommend, however, not required) with reliable internet access ...

Lead DevOps Engineer (Remote)

Boston, MA · Remote

$57.25 - $78.50/hr

Operators deserve more from their technology. More speed, more intelligence, and more control ... Bachelor's degree in Computer Science, Engineering, or equivalent experience preferred. This is a ...

$104K - $169K/yr

Knowledge of operating system administration * Excellent design and analytical skills * Creative ... BA/BS in Computer Science or Computer Information Systems * Experience in testing methodologies and ...

next page

Showing results 1-20

Remote Computer Operator information

See Massachusetts salary details

$15

$26

$41

How much do remote computer operator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote computer operator in Massachusetts is $26.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $29.95 per hour, depending on experience, location, and employer.

What is a remote computer operator?

A Remote Computer Operator is a professional who monitors and manages computer systems, networks, or servers from a remote location. Their responsibilities often include running scheduled tasks, troubleshooting system issues, maintaining system logs, and ensuring the smooth operation of IT infrastructure. Remote Computer Operators typically work for businesses with 24/7 IT needs and may provide support outside regular business hours. This role requires strong technical skills, attention to detail, and the ability to respond quickly to system alerts or failures.

What does a remote computer operator do?

As a remote computer operator, you work from home to supervise and manage computer systems. Your duties may involve setting user control for devices, running computer tasks, overseeing system operations, identifying malfunctions, recording assignments completed and issues addressed, loading files onto storage media, checking for viruses, and separating and sorting program outputs. You also monitor the server and network to ensure they run properly, upgrade software, and maintain machine operations. It’s your job to communicate with the IT department through the web and provide support to network administrators who handle computer equipment issues and maintenance responsibilities.

What are the key skills and qualifications needed to thrive as a remote computer operator, and why are they important?

To thrive as a Remote Computer Operator, you need a solid understanding of computer systems, data entry, and troubleshooting, often supported by an associate degree in IT or a related field. Familiarity with remote desktop software, operating systems like Windows or Linux, and ticketing systems such as ServiceNow is typically required. Strong attention to detail, time management, and effective communication are crucial soft skills for success in this role. These competencies ensure efficient system operations, quick problem resolution, and clear collaboration with team members, which are essential for minimizing downtime and supporting business continuity.

What are some common challenges faced by remote computer operators, and how can they be managed?

Remote computer operators often encounter challenges such as managing system issues without on-site support, ensuring secure and reliable remote connections, and maintaining effective communication with IT teams. To manage these, it's important to develop strong troubleshooting skills, stay updated on cybersecurity best practices, and utilize collaboration tools like chat platforms and ticketing systems to coordinate with colleagues. Regular training and establishing clear protocols for remote problem-solving can help operators stay productive and responsive.

What is the difference between Remote Computer Operator vs Data Entry Clerk?

AspectRemote Computer OperatorData Entry Clerk
Required CredentialsBasic IT knowledge, sometimes certifications in computer operationsHigh school diploma, basic computer skills
Work EnvironmentRemote, often in data centers or IT departmentsOffice or remote, primarily data input tasks
Employer & Industry UsageIT companies, data centers, government agenciesBusinesses, healthcare, finance, retail

Remote Computer Operators and Data Entry Clerks both handle data-related tasks, but Remote Computer Operators focus on managing and monitoring computer systems remotely, requiring some technical knowledge. Data Entry Clerks primarily input data into systems with minimal technical skills. While both roles can be remote, the Remote Computer Operator role often involves overseeing system performance and troubleshooting, making it more technical than data entry.

What are the most commonly searched types of Computer Operator jobs in Massachusetts?

The most popular types of Computer Operator jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Computer Operator jobs?

Cities in Massachusetts with the most Remote Computer Operator job openings:

Infographic showing various Remote Computer Operator job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $55,375 per year, or $26.6 per hour.

Computer Operator II

Springfield, MA • On-site, Remote

Farm Credit Financial Partners
IT Services • 201 - 500 employees

$52K - $66K/yr

Full-time

Posted 8 days ago


Job description

Description
POSITION SUMMARY: Executes, monitors, and tracks our customers' scheduled jobs and environments. Monitors defined Service Level Objectives to ensure that our customers are ready to serve their customers with accurate information. Assist in supporting computer operator team members in answering questions, resolving incidents, and / or providing further direction when determining next steps.
DUTIES AND RESPONSIBILITIES:
• Executes and monitors job(s) and/or job groups
• Monitors and reports on network and system problems
• Monitors and reports on all application and system backups
• Monitors and reports on cloud service application alerts
• Ability to troubleshoot issues or assist in troubleshooting issues with the team and/or support
• Be part of the escalation process to assist in making decisions of next steps
• Create and track ServiceNow tickets for all monitored systems
ADDITIONAL RESPONSIBILITIES
• Assist in documenting procedures, knowledge base articles, and other Operations documentation
• Represent computer operations in meetings for day-to-day operations
• Represent computer operations in project meetings where computer operations' needs to provide feedback or provide information
• Cross training on all shifts is a requirement to understand the other shifts and to run them with assistance when needed. A requirement to work the other shifts throughout the year to stay in touch with any changes in the schedules (at minimum work 2 days per shift).
• Other related duties as assigned.
Requirements
MINIMUM KNOWLEDGE AND EDUCATION REQUIREMENTS:
• Requires an Associate degree
• Typically, 4+ years of experience in working in a "support" position or in a related field.
• Working knowledge of Microsoft Windows and Office 365.
• Must be able to work independently and assist in working through an issue including working with support to help resolve issues
• Must be a reliable and willing to work overtime including on weekends / holidays
ESSENTIAL FUNCTIONS
• Ability to report to work in person and to attend work-related functions/activities.
• Ability to work at a desk and use a computer for extended periods.
• Ability to lift, carry, and move objects up to 10 pounds occasionally.
• Ability to occasionally travel as required.
• Ability to type and utilize various software programs efficiently and operate general office equipment.
• Ability to work in an office setting with moderate noise levels.
• Additional physical demands include, but may not be limited to, frequent talking or hearing, occasional push/pull, stoop/kneel, bend/twist, and reach to retrieve or move items in a typical office environment.
• Must be able to work scheduled hours and overtime as needed.
• Hybrid or remote work arrangements
o This role has been designated as a Remote role, which means the employee will work entirely offsite.
o Please note that the Company retains the right to change a position's designation at any time.
o Exceptions to the designated work arrangement may be made based on business needs
• Ability to concentrate and focus on details when reviewing documents, analyzing data, and performing computer-based tasks.
• Ability to manage multiple tasks and deadlines while maintaining accuracy and efficiency.
• Ability to problem-solve efficiently and make sound decisions.
• Ability to manage job-related stress and interactions with clients, colleagues, or external parties.
• Ability to communicate ideas clearly in both verbal and written form.
• Ability to work with others in a collegial and collaborative manner
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
REASONABLE ACCOMMODATION: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of their position