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Remote Computer It Jobs in Kentucky (NOW HIRING)

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltim ... Bachelor's Degree in computer science/information technology or related field or relative ...

Valvoline

Sr. IT Project Manager

Lexington, KY · On-site +1

$114.50K - $114.90K/yr

Bachelor's Degree in computer science, business or related field. 10+ years of experience in ... Experience managing a diverse team which may include remote resources, third party consultants and ...

SAIC

IT Service Desk Analyst

Somerset, KY · Remote

Remote role can be worked anywhere within the United States. This role may not be immediately available. WHAT WE DO: We are the point of contact for Information Technology and related customer ...

EDB

IT Infrastructure Engineer II

Frankfort, KY · Remote

For more information, visit www.enterprisedb.comCandidate Note100% remote for candidates based in EST or CST onlyWe are looking for a confident IT Infrastructure Engineer who has demonstrated ...

EDB

Senior IT Infrastructure Engineer

Frankfort, KY · Remote

$94.20K - $128.10K/yr

This role is 100% remote for candidates based in EST or CST only.Job OverviewWe are looking for a confident Senior IT Infrastructure Engineer who has demonstrated experience engineering and ...

EDB

IT Infrastructure Engineer II

Frankfort, KY · Remote

$93.40K - $122.50K/yr

This role is 100% remote for candidates based in EST or CST only We are looking for a confident IT Infrastructure Engineer who has demonstrated experience engineering and maintaining environments and ...

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What are the key skills and qualifications needed to thrive as a Remote Computer IT professional, and why are they important?

To thrive as a Remote Computer IT professional, you need a solid understanding of computer networks, troubleshooting, and system administration, typically backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is commonly required. Strong problem-solving abilities, self-motivation, and clear communication are essential soft skills for addressing technical issues and supporting users remotely. These competencies ensure consistent system uptime, effective remote support, and high customer satisfaction in distributed work environments.

How do remote Computer IT professionals typically collaborate with on-site teams to resolve technical issues?

Remote Computer IT professionals often use a combination of communication tools like video conferencing, chat platforms, and remote desktop software to troubleshoot and resolve issues alongside on-site staff. They may coordinate with local team members to gain physical access to hardware or perform tasks that require hands-on support. Regular virtual meetings and clear documentation are key to ensuring alignment and minimizing downtime. Collaboration skills and proactive communication are essential for success in a remote IT environment.

What is a Remote Computer IT professional?

A Remote Computer IT professional is someone who provides technical support, troubleshooting, and management of computer systems and networks from a remote location. They help individuals or organizations solve software, hardware, and connectivity issues without being physically present on-site. These professionals often use remote access tools to diagnose and fix problems, install updates, and ensure the security and efficiency of IT systems. Remote IT roles are common in businesses that support remote work or distributed teams.

What is the difference between Remote Computer IT vs Remote Network Technician?

AspectRemote Computer ITRemote Network Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentRemote support for hardware/software issues, troubleshooting, system setupRemote network monitoring, configuring routers/switches, network troubleshooting
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise network management, ISP providers

Remote Computer IT professionals focus on hardware, software, and system support remotely, while Remote Network Technicians specialize in network infrastructure and connectivity issues. Both roles require technical certifications and often work in similar industries, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Computer It jobs in Kentucky? The most popular types of Computer It jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Computer It jobs? Cities in Kentucky with the most Remote Computer It job openings:
Remote Computer It jobs near you
IT Support Specialist

IT Support Specialist

Nityo Infotech

Florence, KY • On-site, Remote

Full-time

Posted 29 days ago

Job description

Company Description
Job Description
Hiring!! IT Application Support Specialist
Below is the detailed job descriptionIf interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com
Job Title: IT Application Support Specialist
Location: Remote (Florence, KY). Should be willing to travel to client location as needed.
Duration: Fulltime
Job Description:
IT Application Support Specialist will be responsible for investigating and troubleshooting application issues, feature requests and bug resolution. You will be working closely with the IT Support, Database and Application Development teams. You will be responsible for identifying bugs and opportunities for improvement in existing applications, and clearly communicating these to the appropriate Application Development team.
Responsibilities:
  • Provide first level technical support, maintenance and troubleshooting for hardware and software in a Microsoft Windows environment for our client platform (including web and mobile apps)
  • Provide input to design requirements associated with client platform future roadmap
  • Provide user guidance for client designated mobile/web applications as requested
  • Troubleshoot and resolve mobile device issues or problems with device hardware and software to the client Apps.
  • Perform functional testing and documentation to support the readiness of new solutions
  • Provide basic troubleshooting and problem resolution proficiencies in the following:
  • Mobile Device Hardware from multiple vendors such as Apple, Samsung, HTC, Motorola, etc.
  • Mobile Device Software Operating Systems from multiple vendors such as iOS & Android
  • Manage trouble tickets using the client designated corporate ticketing system (ServiceNow)
  • Provide input to design requirements associated with continued installation, integration, and testing of the smart phone information systems.
  • Support the customer in developing and maintaining all technical and procedural documentation pertaining to customer designated enterprise mobile device configurations, technical support, processes, and procedures.
  • Update & Create knowledge base and work instruction documentation
  • Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when more advanced troubleshooting is required.

Qualifications:
  • Minimum of 1 to 3 years of application development support experience
  • Bachelor's Degree in computer science/information technology or related field or relative experience
  • Solid working knowledge of mobile OS platforms (iOS, Android)
  • Excellent verbal and written communication skills
  • Experience working in a team
  • Mobile Device Management and troubleshooting experience
  • Knowledge about the Application Development Lifecycle is a plus

Amrutha Duddula
Sr Talent Acquisition Specialist
Nityo Infotech Corporation
Phone: 732-203-7434
Email: amrutha.duddula AT nityo.com
www.nityo.com
www.linkedin.com/in/amruthad/
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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