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Remote Computer Installation Jobs in Pennsylvania

Vector Security

Director, Digital Product Management

PA · On-site +1

$208K - $217K/yr

Greater Pittsburgh Region - Warrendale, PA (Hybrid) or US Remote Executive Summary: The Director ... Bachelor's degree in Information Systems, Computer Science, Business or Digital Marketing related ...

Karoo Health

Senior Data Engineer

Pittsburgh, PA · On-site +1

$150K - $175K/yr

Lead the design, construction, installation, and optimization of highly reliable, scalable, and ... Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent work ...

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Remote Computer Installation information

What are some common challenges faced in a remote computer installation role and how can I prepare for them?

One common challenge in remote computer installation is troubleshooting hardware or software issues without physical access to the device. To prepare, it's helpful to develop strong communication skills for guiding users step-by-step and gain proficiency with remote access tools. Another challenge can be coordinating schedules across different time zones, so strong organizational skills are essential. Additionally, documenting installation processes thoroughly ensures consistent results and helps with follow-up support. Staying updated on the latest remote support technologies can further enhance your effectiveness in this role.

What are the key skills and qualifications needed to thrive as a Remote Computer Installation Specialist, and why are they important?

To thrive as a Remote Computer Installation Specialist, you need a solid understanding of computer hardware, operating systems, networking basics, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, deployment software, and ticketing systems is commonly required. Excellent problem-solving, communication, and customer service skills help you effectively guide clients and resolve technical issues from a distance. These abilities ensure smooth installations, minimize downtime, and enhance customer satisfaction in a remote support environment.

What is a Remote Computer Installation specialist?

A Remote Computer Installation specialist is a professional who sets up, configures, and troubleshoots computer systems and software for clients without being physically present at the location. They use remote access tools to install operating systems, drivers, applications, and security updates, ensuring that the computer is ready for use. This role requires strong technical skills, familiarity with remote desktop software, and excellent communication to guide clients through the process if needed. Remote installation specialists may work for IT service companies, managed service providers, or as independent contractors.

What is the difference between Remote Computer Installation vs On-Site Computer Technician?

AspectRemote Computer InstallationOn-Site Computer Technician
CredentialsIT certifications, technical skillsIT certifications, technical skills
Work EnvironmentRemote, client sites via remote accessOn-site, physical presence required
Industry UsageIT services, hardware setup, software installationHardware repair, network setup, troubleshooting
Search & Comparison IntentRemote setup, software installation, remote supportPhysical hardware issues, on-site support

Remote Computer Installation involves setting up hardware and software remotely, often via remote access tools, suitable for software installs and configurations without physical presence. On-Site Computer Technicians perform hands-on repairs, hardware replacements, and network setups directly at the client's location. Both roles require technical certifications, but their work environments and tasks differ significantly, catering to different client needs and scenarios.

What are the most commonly searched types of Computer Installation jobs in Pennsylvania? The most popular types of Computer Installation jobs in Pennsylvania are:
What are popular job titles related to Remote Computer Installation jobs in Pennsylvania? For Remote Computer Installation jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Remote Computer Installation jobs in Pennsylvania look for? The top searched job categories for Remote Computer Installation jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Computer Installation jobs? Cities in Pennsylvania with the most Remote Computer Installation job openings:
Remote Computer Installation jobs near you
Engineer, Technical Alignment

Engineer, Technical Alignment

IT Solutions Consulting LLC

PA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Description
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary:
The Engineer, Technical Alignment plays an integral part in supporting our Technology Alignment Department. As our Engineer, Technical Alignment, you are responsible for providing proactive services and support to our clients across the Greater Philadelphia Area. More specifically, you'll be tasked with ensuring all client technologies are functioning properly, while reducing the need for reactive support. This role reports to our Technology Alignment Manager, and works closely with various departments to ensure optimal operations.
Requirements
Responsibilities
  • Adhere to our established Technology Alignment processes, procedures, and policies
  • Assist with client onboarding and offboarding procedures
  • Provide proactive IT support to clients, ensuring all physical and digital networks are operating smoothly without any interruptions
  • Monitor and remedy client infrastructure issues and alerts in a timely manner
  • Perform regular onsite proactive services that will reduce the need for reactive support
  • Perform regular checks for maintenance installation to ensure all systems are running smoothly
  • Document system reviews, recommendations, internal processes, and procedures
  • Escalate client issues to the Technology Alignment Team Lead if need be
  • Provide additional IT support to other departments as required
  • Participate in after-hours on call and/or on call escalation rotations as assigned
  • Other assignments as instructed by the Technology Alignment Team Lead
  • Attend regular internal/external meetings
  • All other duties and responsibilities as assigned by the Technology Alignment Manager

Experience
Requirements
  • Post-secondary diploma or bachelor's degree in Computer Science or Information Technology; and/or 1-5 years of proven technical support experience
  • Any of the following professional IT certifications: Microsoft, Citrix, Sophos, Cisco, Comptia
  • Previous experience working with a Managed service provider is an asset
  • Proven experience providing network administrative support
  • Previous experience working with VMware, Windows Servers, RMM, and PSA
  • Advanced MS Windows Server administrative skills and support skills
  • Experience in administering, managing, and troubleshooting patch management tools
  • Sound knowledge of backups and Disaster Recovery software and strategies
  • Experience with Datto BDR and VEAM
  • Experience in creating custom scripts using Remote Management Tools, such as ConnectWise, Automate, or Datto will be an asset
  • Excellent communication, interpersonal, and active listening skills
  • Professional, proactive, and personable telephone etiquette
  • Ability to adapt and respond to challenging situations, different personality types, and difficult client inquiries
  • Ability to solve problems independently, effectively, and efficiently
  • Ability to multi-task and work under tight deadlines
  • Ability to manage changing priorities effectively and efficiently
  • Strong team player spirit is a must
  • Must be willing to work in a hybrid working environment
  • Must be willing to attend the office or client worksites in-person when required

Compensation Package
ITS offers a full benefits package, including:
  • Rich Medical and prescription plans
  • Dental & Vision
  • Paid Holidays and Flexible Paid Time Off
  • 401K/401K Roth with Safe Harbor matching
  • Stock Appreciation Rights
  • Company-paid life insurance, long-term and short-term disability insurance
  • Company-paid mental health support & financial wellness services
  • FSA for medical and dependent care
  • HSA option with compatible medical plan
  • Company-paid training, materials, and exams
  • Performance-based bonuses

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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