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Remote Computer Installation Jobs (NOW HIRING)

GCI

Desktop Technician I (Future Opening)

Anchorage, AK · On-site +1

$20.75 - $26.25/hr

Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and coordinate remote computer issues and software installs. Level Definition Position Title: Desktop ...

Hexagon AB

CAD Implementer (REMOTE-US)

Madison, AL · On-site +1

CAD Implementer (REMOTE-US) Job Location (Short): Madison, Alabama-USA Workplace Type: Remote Req ... Performs complex configuration and installation of Ocatve's COTS products * Lead overall design of ...

Semtech

Service Installation Specialist

OR · Remote

Atlanta, GA (Remote). Individual will need to be based in Georgia. Our Team: The Service ... Two-year degree in related field, Bachelor's degree in Computer Science, Information Systems, or ...

Tenna

Installation Technician

OR · Remote

$21.25 - $28.25/hr

Basic computer skills, such as Microsoft Office, Word, etc., are required. Benefits, Perks ... Remote. Travel is required, 95%. * Opportunities for growth and personal development within a ...

iMBranded

Be Seen First

Field Sales Manager - Northeast Region

Boston, MA · Remote

$80K - $110K/yr

Extended periods on the road/traveling, remote computer-based work at home PREFERRED QUALIFICATIONS ... refined installation processes and direct relationships with the world's top automotive ...

City of Cincinnati, OH

COMPUTER SYSTEMS ANALYST

Cincinnati, OH · On-site +1

$98.46K - $132.32K/yr

... Remote Employment: Flexible/Hybrid Job Number: 25-02063 Department: Metropolitan Sewer District ... Design, installation, and maintenance of enterprise distributed client server and desktop computer ...

Symbotic

CAD Manager

... the installation team. The System Layout Engineering team drives warehouse design excellence ... LI-Remote About Symbotic Symbotic is an automation technology leader reimagining the supply chain ...

Symbotic

... the installation team. The System Layout Engineering team drives warehouse design excellence ... LI-Remote About Symbotic Symbotic is an automation technology leader reimagining the supply chain ...

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How much do remote computer installation jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for remote computer installation in the United States is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Installation Specialist, and why are they important?

To thrive as a Remote Computer Installation Specialist, you need a solid understanding of computer hardware, operating systems, networking basics, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, deployment software, and ticketing systems is commonly required. Excellent problem-solving, communication, and customer service skills help you effectively guide clients and resolve technical issues from a distance. These abilities ensure smooth installations, minimize downtime, and enhance customer satisfaction in a remote support environment.

What are some common challenges faced in a remote computer installation role and how can I prepare for them?

One common challenge in remote computer installation is troubleshooting hardware or software issues without physical access to the device. To prepare, it's helpful to develop strong communication skills for guiding users step-by-step and gain proficiency with remote access tools. Another challenge can be coordinating schedules across different time zones, so strong organizational skills are essential. Additionally, documenting installation processes thoroughly ensures consistent results and helps with follow-up support. Staying updated on the latest remote support technologies can further enhance your effectiveness in this role.

What is a Remote Computer Installation specialist?

A Remote Computer Installation specialist is a professional who sets up, configures, and troubleshoots computer systems and software for clients without being physically present at the location. They use remote access tools to install operating systems, drivers, applications, and security updates, ensuring that the computer is ready for use. This role requires strong technical skills, familiarity with remote desktop software, and excellent communication to guide clients through the process if needed. Remote installation specialists may work for IT service companies, managed service providers, or as independent contractors.

What is the difference between Remote Computer Installation vs On-Site Computer Technician?

AspectRemote Computer InstallationOn-Site Computer Technician
CredentialsIT certifications, technical skillsIT certifications, technical skills
Work EnvironmentRemote, client sites via remote accessOn-site, physical presence required
Industry UsageIT services, hardware setup, software installationHardware repair, network setup, troubleshooting
Search & Comparison IntentRemote setup, software installation, remote supportPhysical hardware issues, on-site support

Remote Computer Installation involves setting up hardware and software remotely, often via remote access tools, suitable for software installs and configurations without physical presence. On-Site Computer Technicians perform hands-on repairs, hardware replacements, and network setups directly at the client's location. Both roles require technical certifications, but their work environments and tasks differ significantly, catering to different client needs and scenarios.

What cities are hiring for Remote Computer Installation jobs? Cities with the most Remote Computer Installation job openings:
What are the most commonly searched types of Computer Installation jobs? The most popular types of Computer Installation jobs are:
What states have the most Remote Computer Installation jobs? States with the most job openings for Remote Computer Installation jobs include:
What job categories do people searching Remote Computer Installation jobs look for? The top searched job categories for Remote Computer Installation jobs are:
Remote Computer Installation jobs near you
Infographic showing various Remote Computer Installation job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,800 per year, or $21.1 per hour.
Desktop Technician I (Future Opening)

Desktop Technician I (Future Opening)

GCI

Anchorage, AK • On-site, Remote

$20.75 - $26.25/hr

Full-time

Posted 22 days ago

Job description

Job Description
GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests and issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Design, develop, test, and implement IT solutions that benefit company business improving processes, applications, and utilities, while providing local and remote employees and contractors with technical support for desktop hardware, software, and operating system issues following documented established procedures.
COMPETENCIES:
  • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Actively pursuing training and development opportunities to enhance technical skills and knowledge base.
  • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
  • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
  • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
  • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
  • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. The ability to multi-task and adapt to multiple changing priorities is essential.
  • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
  • Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
  • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to build and maintain effective working relationships with customers, management staff, and peers.
  • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
    • Strong interpersonal and communication abilities, both written and verbal, while communicating with technical and non-technical customers.
    • Excellent documentation and organizational skills.
    • Excellent active listening and problem-solving skills with the ability to analyze, troubleshoot and resolve user's problems utilizing unified communications tools and in person.
  • Installation and configuration of recent and current Windows OSs, Mac iOs, Intel-based desktop, laptops, and mobile devices, IP-based wired and wireless networks, MS Office Applications, ticketing applications, and Point-of-Sale systems.
  • Apple OS and iOS app support, upgrades, and general troubleshooting.
  • Utilizing JAMF environment to include installations, configurations, and recovery solutions.
  • Software and hardware deployment tools required for developing and deploying images in an enterprise-wide environment.
  • Setup and configure local and network-attached devices.
  • Knowledge of industry standards for network wiring, wireless networks, and installation and maintenance procedures of computer systems' hardware and software.
  • Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and coordinate remote computer issues and software installs.

Level Definition
Position Title: Desktop Technician I
Grade: T05
Additional Job Requirements:
This is an entry level position within the IT desktop career path. Must have a basic understanding of telecommunications; provide employees and contractors with technical assistance with computer hardware, software, and Operating System configurations and issues. Provide technical assistance in person, remotely, and via unified communications methods. Working under close supervision will execute basic troubleshooting, analyzing and resolution for computer hardware and software support issues.
  • Work with internal employees and external contracting customers in analyzing, troubleshooting, and resolving computer hardware and software support issues.
  • Image and deploy desktops, laptops, and mobile devices as needed for new hires, local and remote repairs, and upgrades, providing users with informal training on computer applications and hardware best practices, and provide customer service from front counter.
  • Update status and/or resolve Tier II support tickets according to priority in the Cherwell and JIRA ticketing systems, documenting root cause and detailed resolution as work is performed.
  • Utilize standard diagnostic tools to troubleshoot and resolve issues with Windows and MAC iOS computers, mobile devices, network connections, point of sale systems, printers, and IP phones.
  • Maintain current Desktop Services SOPs (Standard Operation Procedures), and regularly update any changes through the Knowledge Support Center using enterprise knowledge article repositories.
  • Prepare equipment for shipping and warehouse pickup. Receive, document and inventory incoming packages.

Minimum Qualifications:
Required:
  • High School diploma or equivalent.
  • Minimum two (2) years of experience in technical customer support, desktop users with hardware and/or software applications.

Preferred:
  • Associate degree in information technology/Systems, Computer Science, Communications, electronics, telecommunications or related.
  • Telecommunications experience.
  • CompTIA A+ or CompTIA Network+
  • ITIL Foundations/ACSP/MCP/MCDST/HDI-DST
  • Other telecom industry or job specific certifications.
Required at ALL Levels
DRIVING REQUIREMENTS:
  • This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
  • Work is primarily sedentary, requiring daily routine computer usage.
  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
  • Ability to accurately communicate information and ideas to others effectively.
  • Physical agility and effort sufficient to perform job duties safely and effectively.
  • Ability to make valid judgments and decisions.
  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
  • Must work well in a team environment and be able to work with a diverse group of people and customers.
  • Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.\ All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

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