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Remote Computer Installation Jobs in North Carolina

First Citizens Bank

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

... computer hardware skills, including setup, troubleshooting, software installation, networking ... May work remotely pursuant to First Citizens' Remote Work Guidelines policy. To Apply: Go to and ...

First Citizens Bank

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

... computer hardware skills, including setup, troubleshooting, software installation, networking ... May work remotely pursuant to First Citizens' Remote Work Guidelines policy. To Apply: Go to and ...

ICF

Senior Transmission Line Engineer - REMOTE

Charlotte, NC · Remote

$102K - $140K/yr

Perform and review QA/QC for engineering deliverables, production drawings, CAD outputs, and ... Conduct and lead field inspections , measurements, calculations, and installation reviews for both ...

GFT.

Physical Designer (Substation)

Charlotte, NC · On-site +1

$77K - $100K/yr

Use standard CAD tools to create drawings and related deliverables * Perform detailed calculations ... Inspect completed installations and observe operations, to ensure conformance to design and ...

Lowe's

National Account Manager

Charlotte, NC · Remote

$81K - $136K/yr

Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working f ... service, installation, product availability, marketing, etc.) and develop solutions in ...

Darkhorse Tech, Inc.

IT Field Technician

Charlotte, NC · On-site +1

$48K - $55K/yr

With technicians on the ground throughout the country we offer in-person as well as remote support ... We also manage routine maintenance and installations for our clients throughout the country.

Darkhorse Tech, Inc.

IT Field Technician

Raleigh, NC · On-site +1

$48K - $55K/yr

With technicians on the ground throughout the country we offer in-person as well as remote support ... We also manage routine maintenance and installations for our clients throughout the country.

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Remote Computer Installation information

What are some common challenges faced in a remote computer installation role and how can I prepare for them?

One common challenge in remote computer installation is troubleshooting hardware or software issues without physical access to the device. To prepare, it's helpful to develop strong communication skills for guiding users step-by-step and gain proficiency with remote access tools. Another challenge can be coordinating schedules across different time zones, so strong organizational skills are essential. Additionally, documenting installation processes thoroughly ensures consistent results and helps with follow-up support. Staying updated on the latest remote support technologies can further enhance your effectiveness in this role.

What are the key skills and qualifications needed to thrive as a Remote Computer Installation Specialist, and why are they important?

To thrive as a Remote Computer Installation Specialist, you need a solid understanding of computer hardware, operating systems, networking basics, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, deployment software, and ticketing systems is commonly required. Excellent problem-solving, communication, and customer service skills help you effectively guide clients and resolve technical issues from a distance. These abilities ensure smooth installations, minimize downtime, and enhance customer satisfaction in a remote support environment.

What is a Remote Computer Installation specialist?

A Remote Computer Installation specialist is a professional who sets up, configures, and troubleshoots computer systems and software for clients without being physically present at the location. They use remote access tools to install operating systems, drivers, applications, and security updates, ensuring that the computer is ready for use. This role requires strong technical skills, familiarity with remote desktop software, and excellent communication to guide clients through the process if needed. Remote installation specialists may work for IT service companies, managed service providers, or as independent contractors.

What is the difference between Remote Computer Installation vs On-Site Computer Technician?

AspectRemote Computer InstallationOn-Site Computer Technician
CredentialsIT certifications, technical skillsIT certifications, technical skills
Work EnvironmentRemote, client sites via remote accessOn-site, physical presence required
Industry UsageIT services, hardware setup, software installationHardware repair, network setup, troubleshooting
Search & Comparison IntentRemote setup, software installation, remote supportPhysical hardware issues, on-site support

Remote Computer Installation involves setting up hardware and software remotely, often via remote access tools, suitable for software installs and configurations without physical presence. On-Site Computer Technicians perform hands-on repairs, hardware replacements, and network setups directly at the client's location. Both roles require technical certifications, but their work environments and tasks differ significantly, catering to different client needs and scenarios.

What are popular job titles related to Remote Computer Installation jobs in North Carolina? For Remote Computer Installation jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Remote Computer Installation jobs in North Carolina look for? The top searched job categories for Remote Computer Installation jobs in North Carolina are:
What cities in North Carolina are hiring for Remote Computer Installation jobs? Cities in North Carolina with the most Remote Computer Installation job openings:
Remote Computer Installation jobs near you
Service Installation Specialist

Service Installation Specialist

Semtech

Concord, NC • Remote

Full-time

Posted 15 days ago

Job description

Location: Atlanta, GA

Our Team:

The Service Installation (SI) Specialist is responsible for guiding on-site field technicians through the installation procedures and the related best practices guidelines to deploy fixed wireless solutions in an enterprise environment. The SI Specialist must have the ability to communicate the information to field technicians that will lead to successful installations on the first try within the budgeted timeframe. The technician should possess advanced troubleshooting and problem-solving skills that will be applied to customer tickets as well as during the critical field installation. The individual will work with other support teams, management, and network engineers to troubleshoot connections and resolve customer issues. This individual will have to be proficient in maintaining accurate database records as secondary function.

Job Summary:

The primary duties of the Service Installation Specialist is to be a SME in managed service installations and assisting with on-site troubleshooting. The SI Specialist will also utilize its technical knowledge and skills to assist with cases and escalations to resolve customer issues. This role is part of the Atlanta based installation support group that operates Mon - Fri. The position normally works during business hours but may occasionally include overnight and weekend shifts.

Responsibilities:

  • Lead the on-site installation process performed by field technician and document results

  • Perform basic to advanced network troubleshooting of onsite equipment for end-users and enterprise customers

  • Document, update, and maintain installation results in support cases in the ticketing and knowledgebase systems

  • Assist with equipment testing and configuration

Minimum Qualifications:

  • High school diploma mandatory

  • Basic networking skills (TCP/IP, DHCP, ICMP, TCP/UDP, telnet, SSH, LAN/WAN, NAT, Wi-Fi, Ethernet)

  • Excellent written documentation skills

  • Ability to work in 24x7x365 fast paced environment

  • Self-motivated and works well with team members

  • Excellent critical thinking and problem-solving skills

  • Detail oriented and proficient typing and documenting results

  • Proficiency with MS office (Excel, Word, Outlook)

Desired Qualifications

  • Two-year degree in related field, Bachelor's degree in Computer Science, Information Systems, or Information Technology preferred

  • Desirable certifications: CCNA, CCENT, Network+

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

#LI-Remote

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