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Remote Computer Information Systems Internships Jobs in Texas

Customer Support Engineer

Dallas, TX · Remote

$60K - $100K/yr

... Computer Information Systems, or a related field (or equivalent practical experience) * Strong ... Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ...

Computer Science (Grades 8-12), Computer Information Systems (Grades 6-12 or Grades 9-12 ... Join us! This is a full-time REMOTE position. Ability to work independently, typically 40+ hours ...

Digital & IT Team Lead

Fort Worth, TX · On-site +1

$47 - $50/hr

Worth with a hybrid cadence (one day per week remote). Here's How You'll Make an Impact on the Team ... Bachelor's degree in Computer Science, Information Systems, or related field (or international ...

HRIS Analyst

Mckinney, TX · On-site +1

$40 - $48/hr

Remote Work Schedule: M - F, 8 - 5 Type of Employment: Contract Compensation: $40.00 - $48.00 / Per Hour Industry: Professional Services Benefits: This position is eligible for medical, dental ...

IT Project Manager II

Mcallen, TX · Remote

$60 - $62/hr

Position is remote, but MUST be in the Texas region for occasional travel to site. Pay Rate: $60.00 ... Bachelor's degree in Information Technology, Computer Science, Business Administration, or a ...

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning ... Provide technical support as assigned for issues related to computer systems, software, and ...

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Remote Computer Information Systems Internships information

What are the key skills and qualifications needed to thrive as a Remote Computer Information Systems Intern, and why are they important?

To excel as a Remote Computer Information Systems Intern, you need foundational knowledge in information systems, programming, and data management, often gained through coursework or related academic experience. Familiarity with tools such as SQL databases, cloud platforms, and collaboration software like Slack or Microsoft Teams is typically expected. Strong communication, time management, and self-motivation are essential soft skills for thriving in a remote setting. These skills and qualities are crucial for contributing effectively to distributed teams, managing independent tasks, and adapting to dynamic technical environments.

What are remote computer information systems internships?

Remote computer information systems internships are work experiences where students or recent graduates contribute to IT, data management, or systems analysis projects from a remote location, typically from home. These internships allow interns to gain hands-on experience with databases, networks, cybersecurity, and other information systems tasks, collaborating with teams online. They are ideal for building technical and professional skills while offering flexibility in location and schedule. Many companies now offer remote internships to access a wider talent pool and provide opportunities regardless of geographic constraints.

What is the difference between Remote Computer Information Systems Internships vs Remote Network Administration Internships?

AspectRemote Computer Information Systems InternshipsRemote Network Administration Internships
Required CredentialsTypically a related degree in IT, Computer Science, or Information SystemsSimilar degrees, often with certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentRemote, supporting IT systems, software, and user supportRemote, focusing on network setup, maintenance, and security
Employer & Industry UsageUsed across tech, finance, healthcare, and education sectorsPrimarily in organizations with complex networks, such as ISPs, corporations, and data centers

Remote Computer Information Systems Internships focus on supporting and managing IT systems and software, while Remote Network Administration Internships concentrate on maintaining and securing network infrastructure. Both roles often require similar educational backgrounds and certifications, but they differ in daily tasks and focus areas within the IT industry.

What are some common challenges faced during remote Computer Information Systems internships, and how can I overcome them?

One common challenge in remote Computer Information Systems internships is effective communication with your team, as you may not have immediate access to supervisors or peers for quick questions. To overcome this, proactively schedule regular check-ins, use collaboration tools like Slack or Microsoft Teams, and document your progress clearly. Time management is also crucial; setting a daily schedule and using task management apps can help you stay on track. Lastly, don't hesitate to ask for feedback and clarification—most teams appreciate interns who take initiative and seek to learn.
What are the most commonly searched types of Computer Information Systems Internships jobs in Texas? The most popular types of Computer Information Systems Internships jobs in Texas are:
What job categories do people searching Remote Computer Information Systems Internships jobs in Texas look for? The top searched job categories for Remote Computer Information Systems Internships jobs in Texas are:
What cities in Texas are hiring for Remote Computer Information Systems Internships jobs? Cities in Texas with the most Remote Computer Information Systems Internships job openings:
Infographic showing various Remote Computer Information Systems Internships job openings in Texas as of July 2026, with employment types broken down into 27% Internship, 43% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution.
Customer Support Engineer

Customer Support Engineer

Turvo

Dallas, TX • Remote

$60K - $100K/yr

Full-time

Posted 9 days ago


Job description

About Turvo
Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo's customers include some of the world's largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers. Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).
 
About this Role
We are seeking a highly customer-centric Customer Support Engineer who is a product expert and thrives in a fast-paced environment. In this role, you will be responsible for diagnosing and resolving complex product issues, including Sev 1 and Sev 2 incidents, while working closely with customers, engineering, product, and site reliability teams.
 
You will play a critical role in ensuring customer success by delivering timely resolutions, providing technical expertise, and acting as the voice of the customer to drive continuous product improvements. This position requires strong technical acumen, product knowledge, business awareness, and a passion for customer experience.
 
Candidates based in Dallas, TX are preferred.
Key Responsibilities:
  • Own and manage customer-reported product issues, ensuring resolution within defined Service Level Agreements (SLAs).
  • Perform root cause analysis and coordinate with appropriate engineering teams to drive issue resolution.
  • Diagnose and resolve product and third-party integration issues, both technical and non-technical.
  • Investigate, document, and escalate complex or systemic issues to engineering teams.
  • Provide on-call support coverage for Sev 1 and Sev 2 customer incidents from 8:00 AM to 8:00 PM Central Time, as part of a rotating schedule.
  • Collaborate with product management, engineering, and site reliability engineering teams to identify recurring issues and performance improvement opportunities.
  • Act as the "voice of the customer" by sharing insights and feedback to influence product enhancements.
  • Create, maintain, and contribute to technical documentation and knowledge base articles for internal teams and customers.
  • Stay current with new products and services through regular monthly releases.
  • Work independently, making informed decisions while owning issues end-to-end.
Qualifications:
  • 3+ years of experience in fast-paced technical support, application support, or a related engineering role.
  • Bachelor's degree in Engineering, Computer Science, Information Technology, Computer Information Systems, or a related field (or equivalent practical experience)
  • Strong troubleshooting skills with a proven customer-centric mindset.
  • Hands-on experience with tools and technologies such as: Kibana, Elasticsearch, MySQL, MongoDB, Browser Developer Tools, REST APIs / OpenAPI, RabbitMQ, Java Debugging, Python Scripting
  • Ability to work independently, manage multiple priorities, and take ownership of issues from start to finish.
  • Willingness to work flexible hours and participate in holiday/on-call rotations to meet customer SLA requirements.
  • Excellent written and verbal communication skills for effective interaction with customers and internal stakeholders.
  • Proficiency with support tools, CRM systems, and remote support technologies.
  • Adaptability to evolving industry trends and a dynamic support environment.
  • Prior experience in supply chain or logistics industries is a plus.
We are an Equal Opportunity Employer and strive to make hiring decisions that reflect our commitment to diversity and inclusion.
 
Customer Support Engineer candidates based in Dallas or Austin, TX are preferred.
 
Compensation Range: $60,000 to $100,000 base salary; plus discretionary bonus.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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