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Remote Comptia Network Plus Jobs in Georgia (NOW HIRING)

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

... network, home drives, office 365 email, and remote VPN • Confirm onboard accounts are assigned ... plus • Must have work authorization that allows candidate to work in the United States

Knock

Mortgage Account Executive - Remote

Atlanta, GA · Remote

$189K/yr

Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network ... Experience in SaaS sales is a strong plus * Ability to execute cold outbound outreach and build a ...

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Remote Comptia Network Plus information

What is the difference between Remote Comptia Network Plus vs Remote Network Support Specialist?

AspectRemote Comptia Network PlusRemote Network Support Specialist
CertificationsCompTIA Network+Often CompTIA Network+ or similar certifications
Work EnvironmentRemote, technical troubleshooting, network configurationRemote, support, troubleshooting, customer interaction
Industry UsageIT, networking, cybersecurityIT, technical support, customer service

Remote Comptia Network Plus professionals focus on network configuration, troubleshooting, and security, often working behind the scenes. In contrast, Remote Network Support Specialists handle customer inquiries, troubleshooting, and support tasks. Both roles require similar certifications but differ in daily responsibilities and interaction levels.

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The most popular types of Comptia Network Plus jobs in Georgia are:

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For Remote Comptia Network Plus jobs in Georgia, the most frequently searched job titles are:

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The top searched job categories for Remote Comptia Network Plus jobs in Georgia are:

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Cities in Georgia with the most Remote Comptia Network Plus job openings:

Remote Comptia Network Plus jobs near you
Infographic showing various Remote Comptia Network Plus job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Help Desk Analyst 2 - Atlanta, GA

STI

Atlanta, GA • On-site, Remote

$19.75 - $27/hr

Full-time

Re-posted 19 days ago

Job description

Help Desk Analyst 2
Atlanta, GA/REMOTE
1 year Contract
Description:
The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia.
The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS.
*This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position.
*State of Georgia resident applicants only.
Position Responsibilities:
• Receive and track onboard and offboard requests; check the requests for completeness and accuracy
• Submit requests for new accounts using ServiceNow ticketing system.
• Submit request for setup and delivery of equipment and wireless devices.
• Coordinate with application teams for additional application access requests
• Track progress of requests to completion and escalate to vendors and management as needed.
• Review accounts for accuracy of provision or deprovision based on requests
• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN
• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested
• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards
• Communicate status of processed onboard or offboard requests to hiring managers
• Resolve requests within SLA while providing the highest level of customer service
• Display a consistent understanding of compliance to assist in high priority escalations and requests
Qualifications & Skills Required:
• Associate degree in a related field OR minimum 2+ years of help desk support
• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)
• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines
• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting
• Detail oriented with the ability to work independently
• Excellent oral, written, and interpersonal communication
• Experience in performing well under pressure
• Capable of working competently with personnel at multiple levels of the organization
• Experience with ServiceNow or Okta is a plus
• Must have work authorization that allows candidate to work in the United States

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