El Paso, TX · Remote
$14/hr
Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete ... appropriate solutions and alternatives within the time limits, and follow up to ensure the ...
Quick apply
El Paso, TX · Remote
$14/hr
Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete ... appropriate solutions and alternatives within the time limits, and follow up to ensure the ...
Houston, TX · Remote
$20/hr
Identifying customer needs and recommending appropriate solutions * Meeting or exceeding individual ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Houston, TX · Remote
$20/hr
Identifying customer needs and recommending appropriate solutions * Meeting or exceeding individual ... This is a fully remote position, but you must be located within the United States * Fluent in ...
El Paso, TX · Remote
$13.50 - $18/hr
Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete ... appropriate solutions and alternatives within the time limits; and follow up to ensure the ...
Quick apply
El Paso, TX · Remote
$13.50 - $18/hr
Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete ... appropriate solutions and alternatives within the time limits; and follow up to ensure the ...
El Paso, TX · Remote
$16/hr
... solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 ... Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete ...
Quick apply
El Paso, TX · Remote
$16/hr
... solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 ... Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete ...
El Paso, TX · Remote
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
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El Paso, TX · Remote
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
El Paso, TX · Remote
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Quick apply
El Paso, TX · Remote
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
San Antonio, TX · Remote
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
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San Antonio, TX · Remote
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Quick apply
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
El Paso, TX · On-site +1
$14 - $18/hr
TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills ... Remote position, but Candidate must reside within El Paso, TX or nearby cities. Duties: * Answer ...
El Paso, TX · On-site +1
$14 - $18/hr
TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills ... Remote position, but Candidate must reside within El Paso, TX or nearby cities. Duties: * Answer ...
El Paso, TX · Remote
$14 - $18/hr
TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills ... Remote position, but Candidate must reside within El Paso, TX or nearby cities. Duties: * Answer ...
El Paso, TX · Remote
$14 - $18/hr
TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills ... Remote position, but Candidate must reside within El Paso, TX or nearby cities. Duties: * Answer ...
El Paso, TX · Remote
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Quick apply
El Paso, TX · Remote
$14/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Mcallen, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
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Mcallen, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Laredo, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Quick apply
Laredo, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Austin, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Austin, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Austin, TX · On-site +1
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Austin, TX · On-site +1
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Sugar Land, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Sugar Land, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Corpus Christi, TX · On-site +1
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
Corpus Christi, TX · On-site +1
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
El Paso, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
El Paso, TX · Remote
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
El Paso, TX · On-site +1
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
El Paso, TX · On-site +1
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
The Woodlands, TX · On-site +1
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
The Woodlands, TX · On-site +1
$17 - $19/hr
... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this position, you must complete a full application on our company careers ...
| Aspect | Remote Complete Call Solutions | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training in call handling and software | High school diploma or equivalent; training in customer service skills |
| Work Environment | Remote, home-based call center or office setting | Remote or on-site customer support centers |
| Industry Usage | Used across various industries for comprehensive call management | Primarily in retail, telecom, and service sectors |
| Job Focus | Handling multiple call types, including sales, support, and inquiries | Responding to customer inquiries, resolving issues |
Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.
$14/hr
Full-time, Part-time
Re-posted 10 hours ago
Customer Service Agent – Remote
Job Type: Part Time – Work from Home
Hours: Open Availability
Salary: $14.00
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.
Job Summary:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry least one year of previous high-volume call center experience
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.
