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Remote Complaints Jobs in Ohio (NOW HIRING)

Manulife

Senior Underwriting Consultant

Delaware, OH · On-site +1

$93K - $110K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Process formal underwriting appeals and complaints. * Review underwriting fraud referrals for ...

Manulife

Senior Underwriting Consultant

New Hampshire, OH · On-site +1

$88K - $104K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Process formal underwriting appeals and complaints. * Review underwriting fraud referrals for ...

BesTitle Agency Inc

Escrow Officer

Ironton, OH · Remote

Coordinate remote closings. * Work up files. * Handle any and all complaints. * Make visits/marketing to lenders and real estate agents as needed/requested. (in conjunction with the marketing ...

BesTitle Agency Inc

Escrow Officer

Portsmouth, OH · Remote

Coordinate remote closings. * Work up files. * Handle any and all complaints. * Make visits/marketing to lenders and real estate agents as needed/requested. (in conjunction with the marketing ...

Getaway

Customer Representative

Blacklick, OH · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Getaway

Customer Representative

Blacklick, OH · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Archer Travel Service, Inc

Travel Representative

Toledo, OH · Remote

$14.75 - $20/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Archer Travel Service, Inc

Travel Representative

Columbus, OH · Remote

$15 - $20.25/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Archer Travel Service, Inc

Travel Representative

Columbus, OH · Remote

$15 - $20.25/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Archer Travel Service, Inc

Travel Representative

Toledo, OH · Remote

$14.75 - $20/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Showing results 1-20

All JobsComplaints JobsRemote Complaints JobsRemote Complaints Jobs in Ohio

Remote Complaints information

See Ohio salary details

$19.5K

$56.1K

$89.8K

How much do remote complaints jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote complaints in Ohio is $56,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $67,000.00 per year, depending on experience, location, and employer.

What is a remote complaints job?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.

What are the key skills and qualifications needed to thrive as a remote complaints specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are the most commonly searched types of Complaints jobs in Ohio?

The most popular types of Complaints jobs in Ohio are:

What are popular job titles related to Remote Complaints jobs in Ohio?

For Remote Complaints jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Complaints jobs in Ohio look for?

The top searched job categories for Remote Complaints jobs in Ohio are:

What cities in Ohio are hiring for Remote Complaints jobs?

Cities in Ohio with the most Remote Complaints job openings:

Remote Complaints jobs near you
Infographic showing various Remote Complaints job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, and 14% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,075 per year, or $27 per hour.

Associate House Counsel - Remote Ohio/Indiana

Ohio Mutual Insurance Group

Celina, OH • On-site, Remote

Full-time

Re-posted 8 days ago

Job description

Why Choose Celina?
Regional Expertise: As a regional Property & Casualty insurer, we specialize in Commercial, Farm, and Personal Lines insurance. Our deep understanding of the local landscape allows us to tailor our services to meet the unique needs of our policyholders.
Independent Agents: With over 300 independent agents, we've built strong relationships throughout our coverage area. Our agents play a vital role in connecting with our community members and ensuring they receive the best insurance solutions.
Community Investment: We believe in giving back. From sponsoring local events to supporting charitable initiatives, Celina Insurance Group actively invests in the well-being of our local communities.
Your Role
As a Remote Litigation Attorney, living in Ohio or Indiana, you will handle all aspects of insurance-related litigation. This includes defending policyholders, asserting the company's interests, and evaluating settlement options. You'll engage in trial court proceedings, arbitration hearings, and mediation sessions. You must be admitted and in good standing with the Ohio and/or Indiana bar association.
  • Collaborate with the Senior Director of Claims and Claim Managers to evaluate cases for settlement.
  • Prepare timely responses to complaints and other legal pleadings.
  • Attend pretrial hearings, trials, and settlement conferences.
  • Conduct depositions and manage other discovery processes.
  • Provide recommendations for additional claim investigations.
  • Keep the claims department informed of critical case law decisions.
  • Assist in building our Alternative Dispute Resolution Program.
  • Maintain a professional demeanor in all situations.

Your Profile: Ideal Candidate
  • General knowledge and skill level of a practicing trial attorney.
  • Proficiency with modern Microsoft Office products.
  • Ability to learn and understand insurance policy conditions and provisions.
  • Familiarity with settlement values within the assigned territory.
  • Strong oral and written communication skills.
  • Basic knowledge of anatomy or willingness to learn.

Your Training & Experience:
  • Prefer admitted practicing law in Ohio and Indiana or willing to attain reciprocity for either state.
  • Appropriate licenses to practice before boards, state and federal courts preferred.
  • Must reside in Ohio or Indiana.
  • Maintain required continuing legal education credits.
  • Property & Casualty Insurance experience preferred.
  • Three to five years of law practice is preferred.

Join Our Positive Team
We're looking for individuals with a positive attitude and a passion for making a difference. If you're ready to contribute to a company that values community, integrity, and excellence, consider joining our team at Celina Insurance Group. Visit our website at www2.celinainsurance.com to apply today.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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