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Remote Complaint Handling Jobs in Georgia (NOW HIRING)

InspireMD

Field Clinical Specialist

Atlanta, GA · Remote

Field Clinical Specialist Remote/Field role InspireMD is a dynamic growing company focused on ... Support FDA inspections and audits, ensuring that all regulatory and complaint handling ...

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Remote Complaint Handling information

See Georgia salary details

$8

$24

$51

How much do remote complaint handling jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote complaint handling in Georgia is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.08 and $27.68 per hour, depending on experience, location, and employer.

What is remote complaint handling?

A Remote Complaint Handling job involves addressing and resolving customer complaints or concerns through phone, email, or chat while working remotely. Professionals in this role listen to customer issues, provide solutions, and ensure customer satisfaction. They may also escalate complex cases to the appropriate department. Strong communication, problem-solving, and empathy are essential skills.

What skills and qualifications are needed for remote complaint handling?

To thrive in Remote Complaint Handling, you should have strong communication abilities, problem-solving skills, and experience in customer service or conflict resolution, often accompanied by a relevant diploma or work background. Familiarity with CRM software, ticketing systems, and knowledge base platforms is important, and some companies may look for certifications in customer experience or call center management. Empathy, patience, and the ability to remain calm under pressure are essential soft skills for delivering effective service and building trust with clients. These competencies are crucial because they help resolve complaints efficiently, maintain customer satisfaction, and uphold the organization's reputation while working remotely.

What are common challenges in remote complaint handling, and how are they addressed?

One of the primary challenges in remote complaint handling is clearly understanding a customer’s concerns without in-person interaction, requiring excellent active listening and precise communication skills. Additionally, remote roles often demand self-motivation and the ability to manage time effectively to address inquiries across multiple channels, such as phone, email, or live chat. Companies typically support remote complaint handlers with thorough onboarding, regular team meetings, and access to comprehensive digital resources to ensure everyone stays connected and informed. Building strong relationships with cross-functional teams, such as technical support or product specialists, also helps ensure complaints are resolved quickly and accurately. These support structures help remote complaint handlers deliver consistent, high-quality service despite the physical distance.

What are popular job titles related to Remote Complaint Handling jobs in Georgia?

For Remote Complaint Handling jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Complaint Handling jobs in Georgia look for?

The top searched job categories for Remote Complaint Handling jobs in Georgia are:

What cities in Georgia are hiring for Remote Complaint Handling jobs?

Cities in Georgia with the most Remote Complaint Handling job openings:

Remote Complaint Handling jobs near you
Infographic showing various Remote Complaint Handling job openings in Georgia as of August 2026, with employment types broken down into 71% Full Time, 19% Part Time, 7% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,059 per year, or $24.1 per hour.

Field Clinical Specialist

InspireMD

Atlanta, GA • Remote

Full-time

Re-posted 12 days ago

Job description

Field Clinical Specialist 
Remote/Field role

InspireMD is a dynamic growing company focused on developing and commercializing innovative Class III PMA and Class II medical devices. We are seeking a Field Clinical Specialist (FCS) to join our team. In this role, you will be responsible for providing world class training, case planning and support to customers using or interested in using InspireMD products.  Reporting to a Regional Sales Director, the FCS will work with Territory Managers (TMs), fellow FCSs and other functions (Training/Commercial Development, Clinical Affairs, etc.) to support customers in both the clinical and commercial settings to support the overall success of InspireMD’s launches of CGuard Prime and SwitchGuard.

Key Responsibilities:

  • A Field Clinical Specialist is responsible for providing world class training, case planning and support to customers using or interested in using InspireMD products.
  • Support and influence all customer types- (Interventional, Vascular, and Neuro Interventional, supporting both CAS and TCAR procedures to optimize patient outcomes, to include the creation of case plans.
  • Collaborate with RSD and TMs to target and maximize CAS, TCAR and neuro (to include tandem lesion) opportunities, as product approvals and launches allow.
  • Collaborate with commercial development to enhance professional education (physician/customer) programs as requested.
  • Collaborate with Clinical Affairs to provide outstanding case support for clinical trials, as requested.
  • Leverage and build customer relationships to support commercialization/product launch, professional education, and field training efforts.
  • Inspection Support: Support FDA inspections and audits, ensuring that all regulatory and complaint handling documentation is in order and facilitating smooth interactions with regulatory authorities.

Qualifications:

  • Minimum of five (5) years of experience in the medical device industry or clinical/patient care, including prior experience with Interventional Cardiology/Radiology/Neurology and/or Vascular Surgery.
  • Prior experience with innovative medical products; Endovascular experience.
  • Educational degree or certification in a business, life sciences or a healthcare discipline.