This is a remote position based within the assigned territory, requiring frequent travel throughout ... complaint handling. * Contribute to regional planning, forecasting, budgeting, and weekly sales ...
This is a remote position based within the assigned territory, requiring frequent travel throughout ... complaint handling. * Contribute to regional planning, forecasting, budgeting, and weekly sales ...
This is a remote position based within the assigned territory, requiring frequent travel throughout ... complaint handling. * Contribute to regional planning, forecasting, budgeting, and weekly sales ...
This is a remote position based within the assigned territory, requiring frequent travel throughout ... complaint handling. * Contribute to regional planning, forecasting, budgeting, and weekly sales ...
Application Specialist
Clearwater, FL · Remote
$61K - $122K/yr
As the Application Specialist- field-based remote role , you'll have the chance to support Abbott ... Maintain complaint and investigation records in compliance with quality and regulatory requirements.
Application Specialist
Clearwater, FL · Remote
$61K - $122K/yr
As the Application Specialist- field-based remote role , you'll have the chance to support Abbott ... Maintain complaint and investigation records in compliance with quality and regulatory requirements.
Application Specialist
Clearwater, FL · Remote
$61K - $122K/yr
As the Application Specialist- field-based remote role , you'll have the chance to support Abbott ... Maintain complaint and investigation records in compliance with quality and regulatory requirements.
Application Specialist
Clearwater, FL · Remote
$61K - $122K/yr
As the Application Specialist- field-based remote role , you'll have the chance to support Abbott ... Maintain complaint and investigation records in compliance with quality and regulatory requirements.
Customer Service Representative - OrderID: 5112
Miami, FL · Remote
$18 - $19/hr
This is a fully remote role and a great opportunity for candidates to gain experience supporting a ... This role requires a commitment to quality, empathy, and efficient call handling across a broad ...
Quick apply
Customer Service Representative - OrderID: 5112
Miami, FL · Remote
$18 - $19/hr
This is a fully remote role and a great opportunity for candidates to gain experience supporting a ... This role requires a commitment to quality, empathy, and efficient call handling across a broad ...
This is a remote position. At Boston Scientific, we embrace flexibility to support our employees in ... Provide subject matter expertise in handling escalated customer calls as needed. * Conduct Team ...
This is a remote position. At Boston Scientific, we embrace flexibility to support our employees in ... Provide subject matter expertise in handling escalated customer calls as needed. * Conduct Team ...
P&C Liability Bodily Injury Adjuster
Jacksonville, FL · On-site +1
$65K - $75K/yr
Remote, FL Reporting To: Chris Lewis Compensation: $65,000 - $75,000 / year Description Our Story ... Always act with the utmost good faith in handling of the claim from beginning to closure * Set ...
P&C Liability Bodily Injury Adjuster
Jacksonville, FL · On-site +1
$65K - $75K/yr
Remote, FL Reporting To: Chris Lewis Compensation: $65,000 - $75,000 / year Description Our Story ... Always act with the utmost good faith in handling of the claim from beginning to closure * Set ...
Remote Complaint Handling information
See Florida salary details
$8.81 - $12.83
10% of jobs
$15.90 is the 25th percentile. Wages below this are outliers.
$12.83 - $16.85
20% of jobs
The median wage is $19.58 / hr.
$16.85 - $20.87
30% of jobs
$20.87 - $24.89
13% of jobs
$25.90 is the 75th percentile. Wages above this are outliers.
$24.89 - $28.91
11% of jobs
$28.91 - $32.94
4% of jobs
$32.94 - $36.96
4% of jobs
$36.96 - $40.98
4% of jobs
$40.98 - $45
2% of jobs
$45 - $49.02
1% of jobs
$49.02 - $53.04
1% of jobs
$8
$24
$53
How much do remote complaint handling jobs pay per hour?
What is remote complaint handling?
A Remote Complaint Handling job involves addressing and resolving customer complaints or concerns through phone, email, or chat while working remotely. Professionals in this role listen to customer issues, provide solutions, and ensure customer satisfaction. They may also escalate complex cases to the appropriate department. Strong communication, problem-solving, and empathy are essential skills.
What skills and qualifications are needed for remote complaint handling?
To thrive in Remote Complaint Handling, you should have strong communication abilities, problem-solving skills, and experience in customer service or conflict resolution, often accompanied by a relevant diploma or work background. Familiarity with CRM software, ticketing systems, and knowledge base platforms is important, and some companies may look for certifications in customer experience or call center management. Empathy, patience, and the ability to remain calm under pressure are essential soft skills for delivering effective service and building trust with clients. These competencies are crucial because they help resolve complaints efficiently, maintain customer satisfaction, and uphold the organization's reputation while working remotely.
What are common challenges in remote complaint handling, and how are they addressed?
One of the primary challenges in remote complaint handling is clearly understanding a customer’s concerns without in-person interaction, requiring excellent active listening and precise communication skills. Additionally, remote roles often demand self-motivation and the ability to manage time effectively to address inquiries across multiple channels, such as phone, email, or live chat. Companies typically support remote complaint handlers with thorough onboarding, regular team meetings, and access to comprehensive digital resources to ensure everyone stays connected and informed. Building strong relationships with cross-functional teams, such as technical support or product specialists, also helps ensure complaints are resolved quickly and accurately. These support structures help remote complaint handlers deliver consistent, high-quality service despite the physical distance.
What are popular job titles related to Remote Complaint Handling jobs in Florida?
For Remote Complaint Handling jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Complaint Handling jobs in Florida look for?
The top searched job categories for Remote Complaint Handling jobs in Florida are:
What cities in Florida are hiring for Remote Complaint Handling jobs?
Cities in Florida with the most Remote Complaint Handling job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Job description
Form-on USA Corp. is a young, global enterprise which is specialized in the supply and trade of used formwork, new formwork components and plywood. As a subsidiary of Doka Group, we can build on a high-performing production facility as well as an international logistics network. We are proud of our team and our product portfolio. For our team in the U.S., we are looking for an enthusiastic and innovative candidate who will - together with a strong team - contribute to the company's success.
Job DescriptionThe Sales Representative plays a pivotal role in expanding Form-on’s market presence by developing strategic customer relationships, identifying new business opportunities, and executing a robust go-to-market strategy. This role combines field sales, market intelligence, and cross-functional collaboration to support the Dual Brand Initiative and drive sustainable growth. The ideal candidate thrives in a fast-paced, customer-centric environment and embodies Form-on’s values of simplicity, speed, and transparency. This is a remote position based within the assigned territory, requiring frequent travel throughout the region and occasional travel to the Form-on USA Headquarters, as needed.
Key Responsibilities
- Develop and implement sales strategies that align with Form-on’s market expansion goals and the Dual Brand Initiative.
- Identify and act on growth opportunities, new products, and market potential across your territory.
- Foster cross-functional collaboration and communication within Form-on and across the Umdasch Group.
- Represent and champion Form-on’s culture and values (we-Feel, we-Think, we-Do) internally and externally.
- Help identify and attract new sales talent in your region to support growth.
- Manage the full sales cycle: prospecting, acquisition, retention, and key account support.
- Build strong customer relationships through regular site visits (physical or virtual) and proactive engagement.
- Lead localized marketing efforts and campaigns in partnership with the Marketing team.
- Analyze and determine regional market prices for used and new formwork and scaffolding.
- Utilize smartCRM for accurate customer data and sales activity documentation.
- Collaborate closely with Customer Service on quotes, pricing, order processing, and delivery coordination.
- Ensure adherence to compliance standards, including EU/US sanctions checks and proper complaint handling.
- Contribute to regional planning, forecasting, budgeting, and weekly sales updates.
- Coordinate Dual Brand alignment with Doka country organizations and leverage internal support functions.
- Share regional market insights to support supply chain and business development.
- Bachelor’s degree in Business, Sales, Marketing, or a related field (or equivalent work experience)
- 3–5 years of B2B sales experience, preferably in construction, formwork, scaffolding, or industrial equipment sectors
- Proven track record of territory management and new business development
- Strong understanding of sales strategies, customer relationship management, and go-to-market execution
- Familiarity with CRM tools (e.g., smartCRM) and digital communication platforms (e.g., MS Teams)
- Excellent interpersonal, negotiation, and communication skills
- Ability to work independently in a remote environment, while effectively collaborating with cross-functional teams
- Comfortable with frequent travel within the territory and occasional travel to company headquarters
- Strong organizational and time management skills, with the ability to handle multiple priorities
- Commitment to upholding compliance standards and contributing to a positive, values-driven team culture
Additional Information
Form-on USA offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Form-on's team.
Form-On USA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.
Please submit your resume and apply now.
External candidates must be authorized to work for any employer in the USA.