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Remote Complaint Handling Medical Device Jobs in Riverside, CA

Prismatik

Project Manager - Medical Device

Irvine, CA · On-site +1

$81K - $115K/yr

Minimum three (3) years of experience in project management; medical device industry experience, a ... Remote or hybrid arrangements are not available. Employment Type: full-time

Jj

Sr Health Authority Reporting Clinician

Irvine, CA · On-site +1

$71K - $90K/yr

Remote work options may be considered on a case-by-case basis and if approved by the company. About ... Learn more at This role supports complaint handling and health authority reporting activities by ...

Prismatik

Document Control Specialist

Irvine, CA · On-site +1

$23 - $25/hr

Minimum two (2) years of experience in dental or medical device industry. * Minimum one (1) year of ... Remote or hybrid arrangements are not available. Employment Type: full-time

Three Point Solutions

Facilities Engineer II

Irvine, CA · Remote

$50 - $55/hr

Medical Device Manufacturing Company Duration: 6 Months with possible Extension Location: Irvine ... Provide off-hours onsite or remote support as needed. * Collaborate cross-functionally with ...

Diality

Clinical Research Associate

Irvine, CA · Remote

$120K - $135K/yr

Previous experience in a medical device company or knowledge of device-specific regulatory pathways. * Experience with managing remote monitoring activities or decentralized clinical trials.

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All JobsComplaint Handling Medical Device JobsRemote Complaint Handling Medical Device JobsRemote Complaint Handling Medical Device Jobs in Riverside, CA

Remote Complaint Handling Medical Device information

What is a remote complaint handling medical device specialist?

Remote complaint handling roles in the medical device industry involve managing product issues, customer feedback, and adverse event reports from a remote location rather than onsite. Professionals in these positions are responsible for receiving, documenting, and investigating complaints about medical devices to ensure patient safety and regulatory compliance. They also communicate with customers, coordinate with quality and regulatory teams, and help initiate corrective actions when needed. This role is crucial for maintaining product quality and meeting regulatory requirements, even when working from home or a remote office.

What are the key skills and qualifications needed to thrive as a remote complaint handling medical device specialist?

To excel as a Remote Complaint Handling Medical Device Specialist, you need a strong understanding of medical device regulations, complaint management processes, and typically a background in life sciences or biomedical engineering. Familiarity with complaint tracking software, quality management systems (QMS), and regulatory databases such as FDA's MAUDE is essential. Excellent written communication, problem-solving skills, and attention to detail help you effectively document and resolve complaints while collaborating with cross-functional teams. These competencies ensure compliance, patient safety, and timely resolution of product issues, which are critical for regulatory adherence and customer trust.

What are some common challenges faced by remote complaint handling medical device specialists, and how can they be overcome?

Remote complaint handling specialists in the medical device industry often face challenges such as coordinating across time zones, ensuring clear communication with both customers and internal teams, and maintaining compliance with strict regulatory requirements. To overcome these hurdles, it's important to develop strong organizational skills, leverage collaboration tools, and stay updated on industry regulations. Building effective communication channels and participating in regular team meetings can also help ensure that information is accurately captured and acted upon in a timely manner.

What is the difference between Remote Complaint Handling Medical Device vs Remote Medical Device Quality Assurance Specialist?

AspectRemote Complaint Handling Medical DeviceRemote Medical Device Quality Assurance Specialist
CertificationsISO 13485, FDA regulations, complaint handling trainingISO 13485, FDA regulations, audit and quality management certifications
Work EnvironmentCustomer service, complaint investigation, documentationQuality audits, process improvement, compliance documentation
Employer & Industry UsageMedical device manufacturers, post-market surveillanceMedical device companies, quality management teams

While both roles involve working within the medical device industry and require knowledge of ISO 13485 and FDA regulations, the Remote Complaint Handling Medical Device focuses on investigating and resolving customer complaints, whereas the Remote Medical Device Quality Assurance Specialist emphasizes maintaining quality standards and conducting audits. Understanding these differences helps professionals choose the right career path or job search focus.

What cities near Riverside, CA are hiring for Remote Complaint Handling Medical Device jobs?

Cities near Riverside, CA with the most Remote Complaint Handling Medical Device job openings:

Remote Complaint Handling Medical Device jobs near you
Infographic showing various Remote Complaint Handling Medical Device job openings in Riverside, CA as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 7% In-person, and 93% Remote job distribution.

Project Manager - Medical Device

Prismatik

Irvine, CA • On-site, Remote

$81K - $115K/yr

Full-time

Re-posted 10 days ago

Job description

We're looking for a Project Manager to lead the development of new medical devices from concept through launch.

This is a hands-on role at the center of engineering, R&D, quality, and manufacturing, where you'll drive projects through Design Control, manage timelines and resources, and keep teams aligned from early development through final testing. You'll tackle technical and project challenges, manage risk, and make sure products move forward with the quality and rigor required in a regulated environment.

Essential Functions:
  • Leads the project team through all phases of Design Control to achieve project goals within established scope, time, and quality constraints.
  • Creates or directs preparation of all documents including, but not limited to protocols, reports, traceability matrices, SDS documents and labeling required for the Design History Files of medical devices.
  • Determines and tracks resources such as time, capital, labor, and equipment required to complete projects.
  • May assist executive management in the preparation of project proposals including scope, schedule, budget, and deliverables.
  • Manages progress of projects to ensure alignment with business strategy, sound application of engineering principles, and adherence to Prismatik's Quality Manual and applicable industry standards.
  • Manages and implements appropriate action with respect to timelines, milestones, planning, and resource allocations.
  • Identifies elements impacting project, such as personnel issues and project gaps, bottlenecks, and risks. Develops solutions and/or implements corrective actions to ease issues, eliminate delays, and mitigate risks using appropriate knowledge, skills, and techniques.
  • Evaluates and analyzes final testing results. Provides manufacturing guidance.
  • Communicates with project stakeholders, various departments, and applicable vendors to achieve design intent.
  • Updates management regarding project strategy, progress, and alignment with executive direction.
  • Creates and produces reports regarding projects for management and team members.
  • Performs other related duties and projects as business needs require at direction of management.
Minimum Qualifications:
  • Bachelor's degree in Engineering or scientific related discipline, preferred.
  • Minimum five (5) years of experience in R&D performing higher value-added roles and functions.
  • Minimum three (3) years of experience in project management; medical device industry experience, a plus.
  • Demonstrated knowledge of International Organization for Standardization (ISO) and Food and Drug Administration (FDA) standards and requirements for medical devices.
  • Certification in Project Management, a plus.
Pay range: $81,000-115,000/yr
Exact compensation may vary based on skills and experience.
This role is fully onsite at our Irvine, CA campus. Remote or hybrid arrangements are not available.
Employment Type: full-time

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