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Remote Complaint Handling Medical Device Jobs in Indiana

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

medplast

Account Director

Minneapolis, MN · Remote

About the company: Viant is a global medical device partner providing design, development ... Work Model: Remote * Preferred locations: US Midwest/Northeast cities Key Responsibilities:

OrganOx

Senior Data Quality Analyst

Indianapolis, IN · On-site +1

The position is responsible for overseeing our complaint and servicing data systems and reporting ... Experience in medical device or pharmaceutical industries preferred * Ability to work independently ...

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Remote Complaint Handling Medical Device information

What is a remote complaint handling medical device specialist?

Remote complaint handling roles in the medical device industry involve managing product issues, customer feedback, and adverse event reports from a remote location rather than onsite. Professionals in these positions are responsible for receiving, documenting, and investigating complaints about medical devices to ensure patient safety and regulatory compliance. They also communicate with customers, coordinate with quality and regulatory teams, and help initiate corrective actions when needed. This role is crucial for maintaining product quality and meeting regulatory requirements, even when working from home or a remote office.

What are the key skills and qualifications needed to thrive as a remote complaint handling medical device specialist?

To excel as a Remote Complaint Handling Medical Device Specialist, you need a strong understanding of medical device regulations, complaint management processes, and typically a background in life sciences or biomedical engineering. Familiarity with complaint tracking software, quality management systems (QMS), and regulatory databases such as FDA's MAUDE is essential. Excellent written communication, problem-solving skills, and attention to detail help you effectively document and resolve complaints while collaborating with cross-functional teams. These competencies ensure compliance, patient safety, and timely resolution of product issues, which are critical for regulatory adherence and customer trust.

What are some common challenges faced by remote complaint handling medical device specialists, and how can they be overcome?

Remote complaint handling specialists in the medical device industry often face challenges such as coordinating across time zones, ensuring clear communication with both customers and internal teams, and maintaining compliance with strict regulatory requirements. To overcome these hurdles, it's important to develop strong organizational skills, leverage collaboration tools, and stay updated on industry regulations. Building effective communication channels and participating in regular team meetings can also help ensure that information is accurately captured and acted upon in a timely manner.

What is the difference between Remote Complaint Handling Medical Device vs Remote Medical Device Quality Assurance Specialist?

AspectRemote Complaint Handling Medical DeviceRemote Medical Device Quality Assurance Specialist
CertificationsISO 13485, FDA regulations, complaint handling trainingISO 13485, FDA regulations, audit and quality management certifications
Work EnvironmentCustomer service, complaint investigation, documentationQuality audits, process improvement, compliance documentation
Employer & Industry UsageMedical device manufacturers, post-market surveillanceMedical device companies, quality management teams

While both roles involve working within the medical device industry and require knowledge of ISO 13485 and FDA regulations, the Remote Complaint Handling Medical Device focuses on investigating and resolving customer complaints, whereas the Remote Medical Device Quality Assurance Specialist emphasizes maintaining quality standards and conducting audits. Understanding these differences helps professionals choose the right career path or job search focus.

What are the most commonly searched types of Complaint Handling Medical Device jobs in Indiana?

The most popular types of Complaint Handling Medical Device jobs in Indiana are:

What are popular job titles related to Remote Complaint Handling Medical Device jobs in Indiana?

For Remote Complaint Handling Medical Device jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Complaint Handling Medical Device jobs in Indiana look for?

The top searched job categories for Remote Complaint Handling Medical Device jobs in Indiana are:

What cities in Indiana are hiring for Remote Complaint Handling Medical Device jobs?

Cities in Indiana with the most Remote Complaint Handling Medical Device job openings:

Remote Complaint Handling Medical Device jobs near you
Infographic showing various Remote Complaint Handling Medical Device job openings in Indiana as of August 2026, with employment types broken down into 2% Locum Tenens, 94% Full Time, 2% Part Time, and 2% Contract. Highlights an 100% Remote job distribution.

Quality Auditor - Pharmaceutical

SQA Services

Churubusco, IN • Remote

$1.3K/day

Full-time

Posted 28 days ago

Job description

For nearly 30 years, SQA Services has been a leading provider of managed supplier quality services, offering audits, assessments, remote surveillance, corrective actions, remediation, inspections, and engineering solutions to manufacturers across all industries. We deliver these services by deploying a network of highly skilled associates based throughout the United States and in over 90 countries worldwide, ensuring rapid on-site support at your supplier locations. Our associates are expert quality assurance professionals with extensive experience and local expertise, enabling us to represent our clients on-demand and with greater speed and efficiency than our competitors.
 
We're hiring a Pharma Quality Auditor. This is a contract opportunity in which you will perform supplier quality  audits at various suppliers in the Midwest. These audits are generally 1-2 days long. You are given the flexibility to accept or reject these assignments according to your own availability. 
Key Responsibilities
  • Perform supplier audits at various sites within your region of residence
  • Assure quality in the supply chains of various clients within the pharmaceutical, medical device, cosmetics, biologics, and/or animal health industries
  • Coordinate, prepare, execute, and deliver supplier audits based on your own and the client schedule
  • Utilize your regulatory knowledge of various standards from ISO, CFR, FDA, etc...
  • Respond to the Content team in a timely manner regarding edits/questions to your audit report
  • Write audit reports in accordance with client specifications
Required Qualifications
  • 5+ years of hands-on audit experience in pharmaceutical, medical device, and/or biologics industries
  • Has been the lead auditor in at least 10 audits
  • Direct audit experience to 21 CFR part 210/211, EU Vol 4, and Canada GMP
  • Strong communication and writing skills
  • Proven ability to deescalate workplace conflicts effectively
  • Ability to adapt to new technology and software.
  • Willingness to travel regionally
Preferred Qualifications
  • Direct audit experience to ISO 17025, ISO 15378, IPEC GDP, ICH Q7, ISO 13485, 21 CFR 100, and/or 21 CFR 507
  • ISO certifications are a plus but not mandatory
$1,300 - $1,300 a day
Pay Rate: 
 
$1300 for a 1-day audit. Includes: Time spent preparing for the audit, traveling, performing the audit, writing the report, and responding to questions from our Content team of editors and the client until the report is finalized. Does not include: Following up on CAPA for any findings or reimbursement for travel expenses - expenses are reimbursed at cost with receipts per SQA travel policy. Note that SQA helps with the preparation of the audit and proofreads all audit reports.
 
Note: SQA is an Equal Opportunity Employer. Employment is based on merit and qualifications, and is not influenced by race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected status.
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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