ZipRecruiter

Log In

2

Remote Complaint Handling Medical Device Jobs in Indiana

BSI Prof Serv EHS West

Provide Medical Device QMS assessment and device expertise leadership and mentoring in areas of ... 500 This is a remote position that can be based in the UK or within the EMEA region. As ...

BSI Group

Provide Medical Device QMS assessment and device expertise leadership and mentoring in areas of ... 500 This is a remote position that can be based in the UK or within the EMEA region. As ...

G&H Orthodontics

Inside Sales Representative (Remote)

Franklin, IN · On-site +1

$49K - $53K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports customer complaints in accordance to complaint handling process * Attends meetings as ... Medical, Dental, Vision, and Life insurance. * 401k with an employer contribution. * Paid vacation ...

BSI Group

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will have the opportunity to work with medical device manufacturers across the globe, from ... LI-REMOTE #LI-SC2 About Us BSI is a business improvement and standards company and for over a ...

BSI Prof Serv EHS West

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will have the opportunity to work with medical device manufacturers across the globe, from ... LI-REMOTE #LI-SC2 About Us BSI is a business improvement and standards company and for over a ...

SQA Services

Quality Auditor - Pharmaceutical

Carmel, IN · Remote

$1.3K/day

... remote surveillance, corrective actions, remediation, inspections, and engineering solutions to ... Assure quality in the supply chains of various clients within the pharmaceutical, medical device ...

SQA Services

Quality Auditor - Pharmaceutical

Warren, IN · Remote

$1.3K/day

... remote surveillance, corrective actions, remediation, inspections, and engineering solutions to ... Assure quality in the supply chains of various clients within the pharmaceutical, medical device ...

next page

Showing results 1-20

All JobsComplaint Handling Medical Device JobsRemote Complaint Handling Medical Device JobsRemote Complaint Handling Medical Device Jobs in Indiana

Remote Complaint Handling Medical Device information

What is a remote complaint handling medical device specialist?

Remote complaint handling roles in the medical device industry involve managing product issues, customer feedback, and adverse event reports from a remote location rather than onsite. Professionals in these positions are responsible for receiving, documenting, and investigating complaints about medical devices to ensure patient safety and regulatory compliance. They also communicate with customers, coordinate with quality and regulatory teams, and help initiate corrective actions when needed. This role is crucial for maintaining product quality and meeting regulatory requirements, even when working from home or a remote office.

What are the key skills and qualifications needed to thrive as a remote complaint handling medical device specialist?

To excel as a Remote Complaint Handling Medical Device Specialist, you need a strong understanding of medical device regulations, complaint management processes, and typically a background in life sciences or biomedical engineering. Familiarity with complaint tracking software, quality management systems (QMS), and regulatory databases such as FDA's MAUDE is essential. Excellent written communication, problem-solving skills, and attention to detail help you effectively document and resolve complaints while collaborating with cross-functional teams. These competencies ensure compliance, patient safety, and timely resolution of product issues, which are critical for regulatory adherence and customer trust.

What are some common challenges faced by remote complaint handling medical device specialists, and how can they be overcome?

Remote complaint handling specialists in the medical device industry often face challenges such as coordinating across time zones, ensuring clear communication with both customers and internal teams, and maintaining compliance with strict regulatory requirements. To overcome these hurdles, it's important to develop strong organizational skills, leverage collaboration tools, and stay updated on industry regulations. Building effective communication channels and participating in regular team meetings can also help ensure that information is accurately captured and acted upon in a timely manner.

What is the difference between Remote Complaint Handling Medical Device vs Remote Medical Device Quality Assurance Specialist?

AspectRemote Complaint Handling Medical DeviceRemote Medical Device Quality Assurance Specialist
CertificationsISO 13485, FDA regulations, complaint handling trainingISO 13485, FDA regulations, audit and quality management certifications
Work EnvironmentCustomer service, complaint investigation, documentationQuality audits, process improvement, compliance documentation
Employer & Industry UsageMedical device manufacturers, post-market surveillanceMedical device companies, quality management teams

While both roles involve working within the medical device industry and require knowledge of ISO 13485 and FDA regulations, the Remote Complaint Handling Medical Device focuses on investigating and resolving customer complaints, whereas the Remote Medical Device Quality Assurance Specialist emphasizes maintaining quality standards and conducting audits. Understanding these differences helps professionals choose the right career path or job search focus.

What are the most commonly searched types of Complaint Handling Medical Device jobs in Indiana?

The most popular types of Complaint Handling Medical Device jobs in Indiana are:

What are popular job titles related to Remote Complaint Handling Medical Device jobs in Indiana?

For Remote Complaint Handling Medical Device jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Complaint Handling Medical Device jobs in Indiana look for?

The top searched job categories for Remote Complaint Handling Medical Device jobs in Indiana are:

What cities in Indiana are hiring for Remote Complaint Handling Medical Device jobs?

Cities in Indiana with the most Remote Complaint Handling Medical Device job openings:

Remote Complaint Handling Medical Device jobs near you
Infographic showing various Remote Complaint Handling Medical Device job openings in Indiana as of August 2026, with employment types broken down into 2% Locum Tenens, 94% Full Time, 2% Part Time, and 2% Contract. Highlights an 100% Remote job distribution.

Medical Device Expert- IVD (In Vitro Diagnostic)

BSI Prof Serv EHS West

Remote

Full-time

Posted 10 days ago

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title-Technical Specialist- IVD (In Vitro Diagnostic)

Location: EMEA/UK- Homebased

BSI is seeking R&D Scientists and Production Scientists to join our IVD Devices Team as a Technical Specialist and Scheme Manager for CE Marking clients. Specifically we are seeking people with knowledge of the design and manufacture of IVD cancer and molecular biology.

Our Technical Specialists are industry experts that are analytical, communicative, diligent, and always curious. If you are looking for a career change and want to make an impact on patient safety - this may be a great fit for you! This is a home-based position with some travel. If interested in this position, please submit your CV in English.

Essential Responsibilities:

  • Build, control and manage a portfolio of Medical Device CE marking schemes focused around your area of expertise
  • Deliver technical reviews, scheme management in support of the CE marking schemes
  • Provide Medical Device QMS assessment and device expertise leadership and mentoring in areas of competence to Healthcare personnel
  • Provide "Technical Sales/Networking" support to the commercial team

The ideal candidate will possess the following characteristics:

  • Bachelor's degree or higher in a discipline relevant to IVD medical device design, manufacture and use, or equivalent qualification.
  • At least (4) years' post-graduate experience in the design and development of IVD medical devices, including the principles of design control, risk management and performance and/or clinical evaluation primarily focusing on IVD cancer and molecular biology.
  • Knowledge of medical device regulations.
  • Awareness of certification business processes, the application of quality management standards, and audits

Salary Range: 63,400 - 74,500

This is a remote position that can be based in the UK or within the EMEA region. As compensation varies by country and local market conditions, salary details will be discussed with EMEA candidates prior to the interview stage

Do you believe the world deservesexcellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, andengage with our global organization all while having fun doing great work.BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability orimpairment throughout out our recruiting process,please inform your Talent Acquisition Partner.

#LI-REMOTE

#LI-MS1

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Apply