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Remote Community Guide Jobs in Pittsburgh, PA (NOW HIRING)

PathWays

AWC Regional Manager

Washington, PA · Remote

$55K - $69K/yr

This remote-based position focuses on: * Relationship development and community engagement ... Conduct intake meetings and guide individuals and families through enrollment processes * Stay ...

WorkWave

Account Manager - SMB Sales

Pittsburgh, PA · On-site +1

$65K - $70K/yr

... guiding prospects through the sales cycle to close new business * Consistently meet or exceed ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

WorkWave

Account Manager - SMB Sales

Pittsburgh, PA · Remote

$65K - $70K/yr

... guiding prospects through the sales cycle to close new business * Consistently meet or exceed ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

Huntington

Application Architect (IT)

Pittsburgh, PA · On-site +1

$70K - $140K/yr

Guide teams on application design, integration patterns, API development, and best practices ... strong community, and do their best work. Remote roles will also have the opportunity to come ...

Huntington

Application Architect (IT)

Pittsburgh, PA · On-site +1

Guide teams on application design, integration patterns, API development, and best practices ... strong community, and do their best work. Remote roles will also have the opportunity to come ...

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All JobsCommunity Guide JobsRemote Community Guide JobsRemote Community Guide Jobs in Pittsburgh, PA

Remote Community Guide information

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How much do remote community guide jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote community guide in Pittsburgh, PA is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $20.53 per hour, depending on experience, location, and employer.

What is a remote community guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by remote community guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a remote community guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What are popular job titles related to Remote Community Guide jobs in Pittsburgh, PA? For Remote Community Guide jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Remote Community Guide jobs in Pittsburgh, PA look for? The top searched job categories for Remote Community Guide jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Remote Community Guide jobs? Cities near Pittsburgh, PA with the most Remote Community Guide job openings:
Remote Community Guide jobs near you

Newsletter Editor (Part Time)

WQED Multimedia

Pittsburgh, PA • On-site, Remote

$27 - $32/hr

Part-time

PTO

Posted 26 days ago

Job description

Newsletter Editor (Part Time)
WQED Multimedia | Remote
We are currently unable to support international remote employment. Candidates must be physically located in and legally authorized to work in the United States without requiring visa sponsorship.
Reports to: Marketing Director
About the Role
WQED Multimedia is seeking a part-time Newsletter Editor to help our neighbors discover what is available to watch, stream, hear, attend, and enjoy through WQED. This role is part editor, part curator, part community guide. The Newsletter Editor will write and produce WQED's weekly email newsletter and related audience messages, helping viewers and listeners navigate PBS programming, WQED local productions, Classical WQED 89.3 FM, WQED+, PBS KIDS, events, education resources, and other offerings that serve southwestern Pennsylvania.
We are looking for someone who can write with warmth, clarity, and good judgment; understand what makes public media valuable; and turn a busy programming lineup into a useful, engaging guide for the community. The ideal candidate is a strong writer and careful editor who can explain why a program matters, who it may appeal to, when and where to watch or stream it, and how WQED helps make it available to the region.
Required Cover Letter
Applications must include a cover letter and should include two or three writing samples. Please briefly tell us why this kind of public media "viewer's guide" work interests you and how you would help WQED make its programming more useful, discoverable, and welcoming to the community. Concise responses are fine. We value clarity over length.
Key Responsibilities
  • Write and produce WQED's weekly email newsletter, including subject lines, preheaders, headlines, blurbs, calls to action, and basic formatting.
  • Curate highlights from PBS, WQED local programming, Classical WQED, WQED+, PBS KIDS, events, education initiatives, and community resources.
  • Translate program descriptions, schedules, streaming availability, and internal notes into clear, audience-friendly copy.
  • Help viewers and listeners understand what is new, what is timely, what is local, and what is worth their attention.
  • Collaborate with Marketing, Programming, Digital, Development, Education, and Classical WQED colleagues to gather accurate information and identify priorities.
  • Maintain a consistent WQED voice: warm, neighborly, useful, Pittsburgh-focused, and grounded in public service.
  • Assemble and proof occasional special-purpose emails and announcements tied to major programs, station events, fundraising campaigns, or community initiatives.
  • Review newsletter performance, including open rates, click-throughs, and audience behavior, and use those insights to improve future editions.
  • Proofread carefully for accuracy, grammar, links, dates, times, channel information, streaming language, and tone.
  • Help develop repeatable newsletter formats, editorial calendars, and workflows that make the newsletter easier to produce and more valuable to readers.

Qualifications
  • Excellent writing, editing, and proofreading skills.
  • Strong editorial judgment and the ability to make choices about what is most useful or interesting to the audience.
  • Experience writing newsletters, digital content, program descriptions, arts/culture coverage, marketing copy, journalism, or public media communications.
  • Ability to write short, compelling copy that helps people decide what to watch, stream, hear, attend, or share.
  • Comfort working with schedules, program information, links, images, and digital publishing tools.
  • Experience reviewing basic newsletter analytics and using performance data to improve content.
  • Strong attention to detail, especially with dates, times, titles, names, and calls to action.
  • Ability to work independently while collaborating with colleagues across departments.
  • Interest in PBS, public media, local storytelling, arts and culture, classical music, education, and community service.
  • Familiarity with Pittsburgh and southwestern Pennsylvania is preferred.

About WQED
WQED Multimedia is an iconic public media institution-one of America's original educational broadcasters. Today, we reach hundreds of thousands of neighbors across southwestern Pennsylvania through five broadcast television channels, streaming platforms, 24/7 classical radio, and education and community engagement programs.
This is a moment of real transformation. With major shifts in media consumption, the launch of new digital products like WQED+, the elimination of our federal funding, and growing demand for trusted, hopeful, local storytelling-WQED is evolving from a traditional broadcaster into a multi-platform community resource.
Joining WQED now means an opportunity to help shape how Pittsburgh connects through stories, culture, learning, and shared experiences: on air, online, and in person.
Schedule, Pay & Benefits
  • On-call position classified as a temporary Project Employee
  • Between 10 and 15 hours per week, with flexibility to increase depending on station needs and employee availability
  • Hourly, non-exempt position
  • Pay range: $27-$32 per hour, based on experience.
  • No benefits or paid time off beyond what may be required by the Allegheny County Paid Sick Leave Ordinance and the City of Pittsburgh Paid Sick Days Act

Equal Employment Opportunity
WQED Multimedia is a fair and equal employer, providing access and opportunities to all applicants without regard to race, color, creed, religious beliefs, gender, gender identity, self-expression, sexual orientation, marital status, age, national origin, ethnicity, ancestry, citizenship, disability, medical condition, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law and as directed by the Equal Employment Opportunity Commission. WQED Multimedia provides equitable consideration for employment for qualified applicants with criminal histories in a manner consistent with relevant legal requirements. Qualified applicants with a disability or disabled veterans who are unable or limited in their ability to apply (as a result of their disability) have the right to request reasonable accommodation by emailing careers@wqed.org.

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