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Remote Community Guide Jobs in Iowa (NOW HIRING)

EnthuZiastic

Growth Hacker - Remote

Clinton, IA · Remote

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

EnthuZiastic

Growth Hacker - Remote

Waterloo, IA · Remote

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

EnthuZiastic

Growth Hacker - Remote

Iowa City, IA · Remote

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

EnthuZiastic

Growth Hacker - Remote

Des Moines, IA · Remote

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

EnthuZiastic

Growth Hacker - Remote

Cedar Rapids, IA · Remote

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

EnthuZiastic

Growth Hacker - Remote

Sioux City, IA · Remote

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

EnthuZiastic

Growth Hacker - Remote

Davenport, IA · Remote

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

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Remote Community Guide information

What is a Remote Community Guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by Remote Community Guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a Remote Community Guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What are popular job titles related to Remote Community Guide jobs in Iowa? For Remote Community Guide jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Community Guide jobs in Iowa look for? The top searched job categories for Remote Community Guide jobs in Iowa are:
What cities in Iowa are hiring for Remote Community Guide jobs? Cities in Iowa with the most Remote Community Guide job openings:
Remote Community Guide jobs near you
Infographic showing various Remote Community Guide job openings in Iowa as of June 2026, with employment types broken down into 69% Full Time, 26% Part Time, and 5% Contract. Highlights an 20% In-person, and 80% Remote job distribution.
Senior Epic Analyst - Community Connect Iowa Billing

Senior Epic Analyst - Community Connect Iowa Billing

University of Iowa

Iowa City, IA • On-site, Remote

$68K/yr

Full-time

PTO

Posted 15 days ago

University Of Iowa rating

6.8

Company rating: 6.8 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

409th of 538 rated colleges and universities

Job description

University of Iowa Health Care department of Health Care Information Systems is seeking a Senior Application Developer to provide technical leadership, direction, and technical support for the development, configuration, implementation and ongoing maintenance of Epic System software related to Epic Resolute Professional Billing and Epic Resolute Hospital Billing. This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly.

This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics.

This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.  

Position Responsibilities:

Analysis/Design 

  • Collaborate with subject matter experts to analyze workflows and develop application design.
  • Research system solutions.
  • Create functional/technical specifications for system build and complex integrated systems.
  • Lead design and analysis.
  • Develop technical design and procedures for new or revised applications.
  • Leads the review and analysis of system problems to identify solutions and/or make appropriate referrals.
  • Demonstrate features to the user community and assess applicability, impact and value.

Implementation 

  • Configure and customize applications.
  • Review the application build for efficiency, completeness, and correctness.
  • Understand and adhere to Change Management policies and procedures.
  • Understand and adhere to IT Security policies and procedures.

Support and Maintenance 

  • Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role. 
  • Guide development and maintenance of testing scripts for execution during implementations, special updates and system upgrade cycles. 
  • Resolve complex system problems through participation in 24 x 7 on-call rotations.  
  • Proposal software maintenance procedures.  
  • Evaluate system upgrades to identify new functionality.  
  • Develop standards for documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes. 
  • Lead staff in development and maintenance downtime workflows and procedures.  
  • Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences. 

Project Management 

  • Develop work plan and time schedules for computing projects including outlining phases, identifying personnel, and computing equipment requirements. Monitor progress and revise schedule and plan as needed.

Business Analysis 

  • Identify business system solution requirements by analyzing work processes and operations; evaluate business and information systems functionality. 
  • Serves as the liaison for technical staff, users, vendors, and other stakeholders. 
  • Analyze, document, and recommend business process design in applicable areas.  

Leadership/Staff Management/Financial Responsibility 

  • Guide staff in documenting system procedure and guidelines for users, as well as programs and program modifications. 
  • Assist in developing ideas for presentations to senior management. Build and foster relationships.  
  • Provide leadership in multiple areas of expertise. 
  • Provide direction, assignments, feedback, coaching, and counseling to assure outcomes are achieved. 
  • May provide administrative and/or functional supervision over assigned staff. 

Additional Information: 

  • Pay Grade: 5B https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure
  • Salary: $68,678 to commensurate
  • The University of Iowa offers a generous benefits package, including 24 days of paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits.
  • Percent of Time:  100%
  • Staff Type: Professional & Scientific
  • Type of Position: Regular 

Education Requirements 

  • Bachelor's degree in a related field or an equivalent combination of education and related application development/support experience 
  • Certification must be obtained within 30 days after the corresponding EPIC class ends. In cases where an employee cannot meet this timeframe, they should work with their supervisor to establish an approved plan for completion

Experience Requirements 

  • Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, typically 5-7 years of experience for a Senior Application Developer role 
  • Experience acting as the primary contact for the support, configuration, and development of at least one enterprise application or area of functionality, preferably healthcare related 
  • Experience working with application owners and/or vendors to define system requirements, integration requirements and understand business needs 
  • Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build 
  • Demonstrated knowledge of and experience with basic project management 
  • Ability to communicate effectively both verbally and in writing with technical and non-technical staff 

  • Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment. 

Desired Qualifications 

  • Experience supporting an EHR in an ambulatory or hospital setting
  • Experience with any of the following workflows: Clinic or hospital billing, Clinic or hospital coding, electronic claims submissions, electronic remittance posting, and denials.
  • Epic certification/accreditation related but not limited to the following: Resolute Hospital Billing Administration including Single Billing Office, Resolute Professional Billing Administration including Single Billing Office, HIM Hospital Coding, Resolute Professional Billing Claims Administration, Resolute Professional Billing Electronic Remittance, Resolute Hospital Billing Claims Administration, Resolute Hospital Billing Electronic Remittance, and Charge Router
  • Demonstrated ability using tools for customizing vendor application software
  • Demonstrated knowledge of integrated system software solutions
  • Experience collaborating with technical and non-technical staff on system implementation projects
  • Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration
  • Proven ability to write application test scripts

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. 

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. 

This position is not eligible for University sponsorship for employment authorization. 

For additional questions contact Jennifer Baumert at Jennifer-Baumert@uiowa.edu.

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