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Remote Community Guide Jobs in Iowa (NOW HIRING)

BITCO Insurance Companies

Underwriting Assistant

Davenport, IA · On-site +1

$17.25 - $23.75/hr

This position is open to a hybrid/remote work arrangement, blending flexibility with meaningful in ... At BITCO, our work is guided by core values. We care deeply about our people, partners, and ...

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All JobsCommunity Guide JobsRemote Community Guide JobsRemote Community Guide Jobs in Iowa

Remote Community Guide information

What is a Remote Community Guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by Remote Community Guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a Remote Community Guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What are popular job titles related to Remote Community Guide jobs in Iowa? For Remote Community Guide jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Community Guide jobs in Iowa look for? The top searched job categories for Remote Community Guide jobs in Iowa are:
What cities in Iowa are hiring for Remote Community Guide jobs? Cities in Iowa with the most Remote Community Guide job openings:
Remote Community Guide jobs near you
Infographic showing various Remote Community Guide job openings in Iowa as of July 2026, with employment types broken down into 67% Full Time, 27% Part Time, and 6% Contract. Highlights an 21% In-person, and 79% Remote job distribution.
Staff Counsel (Iowa)

Staff Counsel (Iowa)

American Family Mutual Insurance Company

Des Moines, IA • On-site, Remote

$113K - $194K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 hours ago

Job description

At American Family Insurance, we believe in more than just providing coverage-we're here to stand by our customers when they need us most. As a Senior Litigation Attorney, you'll play a vital role in protecting our policyholders, guiding them through challenging times, and ensuring their voices are heard in the legal system.
Depending on the candidate pool, this position may be filled at a higher level to maintain alignment with experience and qualifications.
#LI-Remote
Position Compensation Range:
$113,000.00 - $194,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Why Choose American Family Insurance?
  • Purpose-Driven Work: Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities
  • Career Growth: Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers' compensation, and more
  • Supportive Team Culture: Collaborate with talented colleagues and report directly to a Senior Manager in our Legal department. We're committed to your professional development and success
  • Commitment to Excellence: Join a company recognized for integrity, innovation, and service. Be part of a team that sets the standard for legal representation in the insurance industry

What You'll Do:
  • Manage moderately complex civil litigation for American Family and our insureds, following established guidelines and the highest ethical standards
  • Analyze cases, strategize for optimal outcomes, and pursue settlements when appropriate
  • Lead discovery, draft pleadings and briefs, and conduct research to support your litigation strategy
  • Represent clients in trials, mediations, arbitrations, and settlement conferences
  • Advocate for our clients in state and federal courts, administrative tribunals, and regulatory hearings
  • Stay ahead of legal trends and ensure our policies remain strong and enforceable

Who We're Looking For:
  • Experienced attorneys passionate about making a difference for clients and communities
  • Professionals eager to grow, learn, and contribute to a dynamic legal team
  • Individuals committed to excellence, integrity, and collaboration

What we need from you:
  • Demonstrated experience providing customer-driven solutions, support or service
  • Demonstrated experience preparing civil pleadings, motions and discovery and deposing witnesses
  • Demonstrated litigation experience
  • Solid knowledge and understanding of rules of Professional Responsibility for the jurisdiction in which they practice
  • Solid knowledge and understanding of tort, contract, and insurance law
  • Admitted to the Iowa State Bar. Additional admission to the Nebraska State Bar or willingness to gain admission to the Nebraska State Bar preferred
  • Juris Doctor

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.
#LI-MN2

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