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Remote Comcast Network Operations Center Jobs in Virginia

Ad Hoc

DevOps Engineer III

Mclean, VA · Remote

$53.25 - $73/hr

DevOps Engineer III Job Number: 909 This is a remote position. Ad Hoc is a technology company that ... Comfortable working in a Linux environment (shell scripting, systemd, networking basics, package ...

TM3 Solutions, Inc.

Contracts/Tasks Manager

Alexandria, VA · On-site +1

$95K - $127K/yr

... DoD network engineering support environment. This role serves as the primary on-site/operational ... Security & Remote Work Requirements: * Ensure staff follow secure telework/remote-work practices ...

ProgressNow

Operations Coordinator

Richmond, VA · On-site +1

$55K/yr

Who We Are We are the communications & digital nerve center for the progressive movement. Our state ... As core infrastructure, we move millions of voters across our state network through data-driven ...

ProgressNow

Operations Coordinator

Richmond, VA · Remote

$55K/yr

Who We Are We are the communications & digital nerve center for the progressive movement. Our state ... As core infrastructure, we move millions of voters across our state network through data-driven ...

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Remote Comcast Network Operations Center information

What is the difference between Remote Comcast Network Operations Center vs Remote Comcast Customer Support Specialist?

AspectRemote Comcast Network Operations CenterRemote Comcast Customer Support Specialist
Required CredentialsNetwork certifications (e.g., CCNA), technical knowledgeCustomer service skills, communication skills
Work EnvironmentTechnical operations center, network monitoringCustomer service calls, chat support
Employer & Industry UsageTelecommunications, network managementTelecommunications, customer service
Common Search & Comparison IntentTechnical roles, network operationsCustomer support, service roles

The Remote Comcast Network Operations Center role focuses on maintaining and monitoring network infrastructure, requiring technical certifications and working in a technical environment. In contrast, the Remote Comcast Customer Support Specialist handles customer inquiries, emphasizing communication skills and customer service. Both roles are essential in the telecommunications industry but serve different functions within Comcast's operations.

Does Remote Comcast Network Operations Center offer remote positions?

The Remote Comcast Network Operations Center typically offers remote positions for qualified candidates, allowing employees to monitor and manage network infrastructure from home. These roles often require technical skills, certifications, and the ability to work independently in a remote environment.

What are the most commonly searched types of Comcast Network Operations Center jobs in Virginia?

The most popular types of Comcast Network Operations Center jobs in Virginia are:

What are popular job titles related to Remote Comcast Network Operations Center jobs in Virginia?

For Remote Comcast Network Operations Center jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Comcast Network Operations Center jobs in Virginia look for?

The top searched job categories for Remote Comcast Network Operations Center jobs in Virginia are:

What cities in Virginia are hiring for Remote Comcast Network Operations Center jobs?

Cities in Virginia with the most Remote Comcast Network Operations Center job openings:

Remote Comcast Network Operations Center jobs near you

Remote Call Center Customer Service Representative

MCI Careers

Virginia Beach, VA • Remote

$12.77 - $14/hr

Full-time

Re-posted 25 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals who enjoy solving problems and creating positive customer experiences from the comfort of their home.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat with professionalism.
  • Provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer complaints and issues.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery.
  • Adhere to company policies and compliance standards.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school Diploma/GED
  • Previous experience in customer service or a call center environment.
  • Strong interpersonal and problem-solving skills.
  • Ability to work independently and manage time effectively.
  • Comfortable using multiple software systems simultaneously.
  • High-speed internet and a distraction-free home office setup.
  • Flexibility to work various shifts, including evenings and weekends.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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