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Remote Security Dispatcher Jobs in Virginia (NOW HIRING)

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Remote Security Dispatcher information

What is a remote security dispatcher?

A Remote Security Dispatcher is a professional responsible for monitoring security systems, responding to alarms, and coordinating emergency responses from a remote location. They communicate with security guards, law enforcement, or emergency services to manage incidents such as break-ins, fires, or medical emergencies. Using advanced surveillance technology, they ensure the safety and security of people and property across multiple sites. Remote Security Dispatchers must remain alert, make quick decisions, and maintain detailed records of incidents. This role is crucial for organizations that require 24/7 security monitoring without on-site personnel.

What are the key skills and qualifications needed to thrive as a remote security dispatcher, and why are they important?

To thrive as a Remote Security Dispatcher, you need excellent situational awareness, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, surveillance software, and emergency communication protocols is crucial. Strong communication, multitasking, and stress management abilities help you remain effective under pressure. These skills ensure timely, accurate coordination of security responses and maintain safety in dynamic or critical situations.

What are some common challenges faced by remote security dispatchers, and how can they be managed effectively?

Remote security dispatchers often face challenges such as managing multiple incidents simultaneously, ensuring clear communication with field personnel, and navigating technical issues with dispatch software. To manage these effectively, strong organizational skills, familiarity with relevant technology platforms, and the ability to stay calm under pressure are essential. Many companies provide training and support resources, and dispatchers benefit from regular team check-ins to stay aligned and share best practices. Building rapport with security officers and maintaining open lines of communication also help streamline coordination and response times.

What is the difference between Remote Security Dispatcher vs Remote Security Operator?

AspectRemote Security DispatcherRemote Security Operator
CredentialsSecurity certifications, dispatching experienceSecurity certifications, monitoring experience
Work EnvironmentControl centers, remote dispatchingMonitoring stations, remote surveillance
Industry UsageSecurity firms, alarm companiesSecurity firms, alarm companies
Job FocusDispatching security personnel and emergency responseMonitoring security systems and alarms

Remote Security Dispatchers primarily coordinate security personnel and emergency responses, while Remote Security Operators focus on monitoring security systems and alarms. Both roles require security certifications and are used within security firms and alarm companies, but their core responsibilities differ in dispatching versus monitoring tasks.

What cities in Virginia are hiring for Remote Security Dispatcher jobs?

Cities in Virginia with the most Remote Security Dispatcher job openings:

Infographic showing various Remote Security Dispatcher job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

REGIONAL DISPATCH CENTER MANAGER

Commander, Navy Installations Command

Norfolk, VA • On-site, Remote

$108K - $140K/yr

Full-time

Posted 3 days ago

New


Commander, Navy Installations Command rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

11th of 49 rated military and defense


Job description

Summary
You will serve as a REGIONAL DISPATCH CENTER MANAGER in the Region Dispatch Center of COMNAVREG MIDLANT NORFOLK.
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Duties
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  • You will manage a regional dispatch center for an organization.
  • You will monitor workforce performance to identify training and development needs for employees.
  • You will advise employees, supervisors, and managers on regulations and workforce planning policies.
  • You will develop long range plans (e.g., future staffing requirements, system requirements, integrating other organizations) for regional dispatch center coverage.

Requirements
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Conditions of employment
  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
  • Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR 2635.101.
  • This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
  • This position is considered Key/Non-Combat Essential. You will be required to provide immediate and continuing support of the expeditionary requirements in other than combat or combat support situations.

Qualifications
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Serving as a formal supervisor or team lead, with direct responsibility for managing workload distribution, setting performance standards, and guiding professional development. 2) Interpreting law enforcement policies. 3) Directing, mentoring, and evaluating multi-disciplinary staff within a high-tempo operational environment (such as a Regional Dispatch Center) to ensure mission readiness and continuous professional development. 4) Developing and executing formal performance plans, administering incentive awards, and resolving highly complex employee grievances, disputes, or administrative conflicts. Note- Resume must demonstrate specialized experience.
Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Additional information
This position is covered by the Department of Defense Priority Placement Program.
Additional vacancies may be filled by this announcement.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf
PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.
ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/
Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.
A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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