ZipRecruiter

Log In

2

Remote Collision Estimator Jobs in Springfield, MA

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

All JobsCollision Estimator JobsRemote Collision Estimator JobsRemote Collision Estimator Jobs in Springfield, MA

Remote Collision Estimator information

See Springfield, MA salary details

$30.9K

$66.9K

$90.2K

How much do remote collision estimator jobs pay per year?

As of Sep 14, 2026, the average yearly pay for remote collision estimator in Springfield, MA is $66,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $76,200.00 per year, depending on experience, location, and employer.

What is a remote collision estimator?

A Remote Collision Estimator evaluates vehicle damage and prepares repair estimates using photos, videos, and software without needing to inspect the vehicle in person. They work for insurance companies, auto body shops, or third-party appraisal firms. Their main responsibilities include reviewing claims, assessing repair costs, and ensuring estimates align with industry standards. Strong knowledge of collision repair, estimating software (such as CCC ONE or Mitchell), and insurance procedures is essential. This role allows for flexibility while maintaining accuracy in damage assessment.

What skills and qualifications are needed to be a remote collision estimator?

To thrive as a Remote Collision Estimator, you need expertise in automotive damage assessment, familiarity with insurance claim processes, and often experience in the auto repair industry. Proficiency in estimating software like CCC ONE, Audatex, or Mitchell, as well as relevant certifications such as I-CAR or ASE, is typically required. Strong attention to detail, effective communication, and customer service skills help you work efficiently with clients and repair shops remotely. These capabilities ensure accurate damage estimates, smooth claim processing, and a positive experience for all parties involved.

What are the common challenges faced by remote collision estimators and how can they be addressed?

Remote Collision Estimators often face challenges such as assessing damage accurately from photos or videos and communicating effectively with customers and repair shops who may be at different locations. To overcome these obstacles, strong digital communication skills and the ability to analyze visual information thoroughly are essential. Many estimators use advanced estimating platforms that support virtual collaboration and streamline workflows. Ongoing training in remote assessment techniques and best practices can also help you excel and adapt to the evolving demands of this remote role.

What are popular job titles related to Remote Collision Estimator jobs in Springfield, MA?

For Remote Collision Estimator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Collision Estimator jobs in Springfield, MA look for?

The top searched job categories for Remote Collision Estimator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Collision Estimator jobs?

Cities near Springfield, MA with the most Remote Collision Estimator job openings:

Remote Collision Estimator jobs near you
Infographic showing various Remote Collision Estimator job openings in Springfield, MA as of September 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,911 per year, or $32.2 per hour.

Remote Custumer Service Representative

Hartford, CT • Remote

Next Stop Travel
See more jobs at Next Stop Travelexternal

$16.25 - $22/hr

Part-time

Posted 9 days ago

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

Apply