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Remote Collections Jobs in Walker, LA (NOW HIRING)

Resolv.Global

BPO AI Solutions Architect

Baton Rouge, LA · Remote

$64.50 - $85/hr

Design AI-powered solutions for customer service, collections, recruiting, workforce management ... Fully remote opportunity with global exposure. Working Hours This role operates within EST working ...

All JobsRemote Collections JobsRemote Collections Jobs in Walker, LA

Remote Collections information

See Walker, LA salary details

$11

$19

$27

How much do remote collections jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote collections in Walker, LA is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.02 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Walker, LA? For Remote Collections jobs in Walker, LA, the most frequently searched job titles are:
What cities near Walker, LA are hiring for Remote Collections jobs? Cities near Walker, LA with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Walker, LA as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $40,938 per year, or $19.7 per hour.

BPO AI Solutions Architect

Resolv.Global

Baton Rouge, LA • Remote

$64.50 - $85/hr

Full-time

Posted 7 days ago

Job description

About The Company

We are a rapidly growing global workforce and business process outsourcing (BPO) company providing customer service, collections, recruiting, healthcare support, finance, back-office operations, and workforce solutions to clients worldwide.

As businesses continue to explore how AI can improve performance and efficiency, we are looking for a BPO AI Solutions Architect who can help identify opportunities, solve operational challenges, and design practical AI-driven solutions that create measurable business value.

This is not a traditional software engineering role.

We are looking for someone who understands business operations, can engage directly with clients and stakeholders, and knows how to bridge the gap between operational challenges and AI-powered solutions.


About the Role

As a BPO AI Solutions Architect, you will work closely with prospects, clients, and internal teams to evaluate business processes, identify inefficiencies, and recommend AI and automation solutions that improve productivity, reduce costs, enhance customer experiences, and support business growth.

You will participate in discovery calls, operational assessments, solution design discussions, and implementation planning. The ideal candidate is equally comfortable speaking with executives, operations leaders, customer service managers, recruiting teams, and technical stakeholders.

This role combines elements of:

  • AI Solutions Consulting
  • Business Process Analysis
  • Operational Improvement
  • Solutions Engineering
  • AI Automation Strategy


Key Responsibilities

  • Participate in sales, discovery, and client consultation meetings.
  • Analyze operational workflows and identify opportunities for AI and automation.
  • Conduct process mapping and workflow assessments.
  • Design AI-powered solutions for customer service, collections, recruiting, workforce management, quality assurance, reporting, and back-office operations.
  • Develop business cases and ROI estimates for proposed solutions.
  • Create implementation roadmaps and project plans.
  • Collaborate with operations, recruiting, payroll, IT, and client success teams.
  • Support the implementation and adoption of AI initiatives.
  • Evaluate emerging AI technologies and recommend practical business applications.
  • Assist in developing internal and client-facing AI solutions.


Why Join Us?

  • Work with clients across multiple industries and global markets.
  • Help shape the future of AI adoption within the BPO industry.
  • Influence business transformation initiatives from strategy through execution.
  • Join a fast-growing organization focused on innovation and operational excellence.
  • Fully remote opportunity with global exposure.


Working Hours

This role operates within EST working hours and requires consistent overlap with the U.S.-based leadership team.


Compensation

Compensation is competitive and dependent on experience, technical background, and overall fit for the role.


Hiring Process

Our hiring process is designed to identify candidates who can combine technical capability, operational thinking, and strong communication skills.

The process includes:

  1. Resume review and prescreen questionnaire
  2. One-way video interview
  3. Interview with leadership
  4. Additional/final interview if required


Please note:

Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.

All resumes and answers must be submitted in English to be considered for the position.


Requirements:

Preferred Experience

  • Experience working within BPOs, contact centers, outsourcing organizations, staffing firms, collections agencies, customer service environments, healthcare support operations, or back-office operations.
  • Experience in identifying and improving business processes.
  • Experience participating in client-facing meetings, operational assessments, or consulting engagements.
  • Familiarity with AI tools such as ChatGPT, Claude, Gemini, Copilot, OpenAI APIs, or similar platforms.
  • Experience with workflow automation tools such as Zapier, Make, n8n, Power Automate, or similar solutions.
  • Experience working with CRM platforms such as Zoho, HubSpot, Salesforce, or Microsoft Dynamics.
  • Strong understanding of operational KPIs and workforce management concepts.
  • Excellent communication and stakeholder management skills.
  • Ability to explain technical concepts to non-technical audiences.


Ideal Candidate Profile

We are looking for someone who can walk into a client meeting, quickly understand operational challenges, identify inefficiencies, and recommend practical AI and automation solutions that create measurable business value.

The ideal candidate combines operational expertise, business consulting skills, process improvement experience, and AI knowledge into a single skill set.


Success Measures

Success in this role will be measured by:

  • AI opportunities identified and implemented
  • Operational efficiencies achieved
  • Cost savings generated
  • Client satisfaction and retention
  • Internal process improvements delivered
  • Revenue generated through AI consulting and solution design
  • Successful deployment and adoption of AI initiatives