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Remote Collections Jobs in Randolph, NJ (NOW HIRING)

MMC Group LP

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REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

Newark, NJ · Remote

$16.67 - $17.46/hr

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!! · Pay Rate $16.76/hr. (English) $17.46/hr. Bilingual (Spanish/ English Fluent) · Hours of Operation: Monday- Friday ...

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Remote Collections information

See Randolph, NJ salary details

$13

$22

$31

How much do remote collections jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for remote collections in Randolph, NJ is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Randolph, NJ? For Remote Collections jobs in Randolph, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Randolph, NJ look for? The top searched job categories for Remote Collections jobs in Randolph, NJ are:
What cities near Randolph, NJ are hiring for Remote Collections jobs? Cities near Randolph, NJ with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Randolph, NJ as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,888 per year, or $22.1 per hour.
REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

MMC Group LP

Newark, NJ • Remote

$16.67 - $17.46/hr

Full-time

Medical, Dental, Vision

Posted 23 days ago

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Job description

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!!

· Pay Rate $16.76/hr. (English) $17.46/hr. Bilingual (Spanish/ English Fluent)

· Hours of Operation: Monday- Friday 8:00am - 6:00pm

Equipment Requirements (BYOD):

  • Desktop or laptop with Intel Core i5 or higher processor. NO Celeron/ NO Pentium/ NO Mac/Apple Processors allowed, they are not compatible with our system.
  • Minimum 16GB RAM / 256GB hard drive
  • Windows 10 or 11 (Mac, Chromebook, iPad, and tablets Not permitted)
  • USB Gen 2 port for a wired headset
  • RJ-45 ports for a wired internet connection
  • Functional webcam (required for training)
  • Headset with USB or audio jack connection

APPLICATION INSTRUCTIONS:

  • Internet Speed Test: Go to Cloudflare Speed Test, take a full screenshot (include map & IP address).
  • Computer Processor Specs: Find your processor details (Windows Key > Search "Processor") and send a screenshot (must be Intel Core i5 or higher).
  • Storage Check: Send a screenshot confirming at least 30GB of free space.
  • Headset Photo: Attach a picture of your headset showing its USB or headphone jack connection.
  • UPDATED RESUME SHOWING CUSTOMER SERVCICE (NOT RETAIL OR RESTUARANT)
  • Send all screenshots and details in a single email to me for review. THERE SHOULD BE 6 ATTACHEMENTS ON THE EMAIL SENT TO ME

Minimum Qualifications:

  • High school diploma or GED
  • 6 months of High-Volume Call Center
  • Experience in customer service, call center, healthcare, or human services
  • Effective communication and organizational skills
  • Ability to work in a fast-paced, deadline-driven environment
  • Comfortably assisting diverse and underserved populations

Essential Duties and Responsibilities:

  • Provide callers with informed and objective responses to complex concerns in regard to eligibility guidelines and policies, access to care issues, and escalated concerns.
  • Respond effectively to all forms of inbound and outbound contacts.
  • Process workflow documents, which include income, identity, and other eligibility verification documents.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Join MMC and enjoy the support of a team that values your well-being, both on and off the job.
MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.