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Remote Collections Jobs in Randolph, NJ (NOW HIRING)

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Remote Collections information

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How much do remote collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote collections in Randolph, NJ is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.71 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What job categories do people searching Remote Collections jobs in Randolph, NJ look for?

The top searched job categories for Remote Collections jobs in Randolph, NJ are:

What cities near Randolph, NJ are hiring for Remote Collections jobs?

Cities near Randolph, NJ with the most Remote Collections job openings:

Infographic showing various Remote Collections job openings in Randolph, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,888 per year, or $22.1 per hour.

Product Owner - Duck Creek (Remote)

Crum & Forster

Morristown, NJ โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Workยฎ Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com


The Product Owner - Duck Creek serves as Digital Servicesโ€™ liaison to stakeholders for a specific product, ensuring that stakeholder needs are accurately captured, prioritized, and delivered by that product. This role is a promotion path for Senior Business Analysts, combining strategic planning, delivery oversight, and stakeholder engagement. The Product Owner may lead a small team of business analysts, depending on the need, and will collaborate closely with IT, development, and QA teams to deliver business value through their product.

The Product Owner role requires an advanced understanding of their product and how it fits into the Surplus & Specialty ecosystem as well as the larger Crum & Forster organization. The successful candidate will be highly motivated, possess an entrepreneurial spirit, have a service mentality, and be comfortable in a fast-paced environment.

The Product Owner is a member of the Surplus & Specialty Lines (SSL) Digital Services team, supporting the Underwriting, Claims and Billing & Collections business units. SSL underwrites both admitted and non-admitted business for General Liability, Automobile Liability, Workers Compensation, Property, Inland Marine, and Excess/Umbrella lines of business across multiple industry verticals, including but not limited to Contracting, Transportation, Energy, Security, and Environmental.

What you will do:Strategy & Planning
  • Represent the voice of the stakeholder/product team and clearly articulate the problem to be solved or the opportunity to be captured while aligning to business strategy.
  • Foster strong relationships with stakeholders to anticipate future needs/opportunities and translate stakeholder goals into actionable digital initiatives for their product.
  • Contribute to the vision for the product by collaborating with stakeholders to define and refine the product roadmap.
  • Own and maintain the product backlog, ensuring alignment with business priorities and strategic objectives.
  • Lead or facilitate design and discovery sessions to prototype solutions and gather feedback.
  • Establish and manage scope and parameters of the product to define predictable outcomes and action plans.
  • Review the effectiveness and efficiency of the user experience for the product and develop strategies for improving or further leveraging the product.
Execution & Delivery
  • Prioritize and manage backlog items to ensure timely and high-quality delivery.
  • Serve as a primary point of contact for stakeholders regarding the product.
  • Collaborate with cross-functional teams to ensure requirements clarity, solution alignment, and testing readiness.
  • Participate in sprint planning, reviews, and retrospectives to ensure continuous improvement.
  • Communicate project status, risks, and outcomes to stakeholders at all levels.
  • Write clear and concise user stories with well-defined acceptance criteria.
  • Validate deliverables against business expectations.
  • Provide product demonstrations to business stakeholders.
  • Ensure post-implementation support, including training, documentation, and change management.
Team Management
  • Manage and mentor a team of 2โ€“5 Business Analysts.
  • Conduct performance reviews, provide coaching, and identify training opportunities.
  • Review and approve requests for time-off
  • Assess team capacity and allocate resources based on project demands.
What you will bring to C&F:
  • Bachelorโ€™s degree required.
  • Minimum 6โ€“8+ years of relevant experience in business analysis or product digital delivery.
  • At least 1 year of experience in a supervisory or lead role.
  • Experience working with Duck Creek, Guidewire or other similar Policy Administration platforms.
  • Strong understanding of P&C insurance workflows and systems.
  • Proven experience in business analysis, product ownership, or delivery leadership.
  • Demonstrated ability to manage stakeholder expectations and drive consensus.
  • Experience with Agile methodologies and tools (e.g., Jira, Confluence).
  • Excellent communication, facilitation, and problem-solving skills.

#LI-MS

#LI-REMOTE


  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole familyโ€™s wellness, including your physical, mental and financial wellbeing
  • A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. Itโ€™s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.

For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/  for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $87,000 to a maximum of $140,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employeeโ€™s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.