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Remote Collections Jobs in Monroe, CT (NOW HIRING)

Five Star Painting

Customer Service Rep

Miller Place, NY · On-site +1

$16 - $18/hr

... a remote position. Compensation: $16.00 - $18.00 per hour Behind every excellent paint job, are the people who get to know the homeowner, help craft the design, improve the look and feel and even ...

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Monroe, CT

Remote Collections information

See Monroe, CT salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote collections in Monroe, CT is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What cities near Monroe, CT are hiring for Remote Collections jobs? Cities near Monroe, CT with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Monroe, CT as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,365 per year, or $21.3 per hour.

Accounts Receivable Specialist (Temporary)

Mountainside Treatment Center

Chappaqua, NY • Remote

$22 - $25/hr

Other

Re-posted 19 days ago

Job description

Description

Accounts Receivable Specialist (Temporary Full-Time)Remote Position - Must Reside in CT, NY, NJ, or MA


About the Position:


The Accounts Receivable Specialist is responsible for managing and resolving outstanding accounts receivable for Mountainside Treatment Center. This position involves proactive follow-up on unpaid claims, working closely with insurance companies, and ensuring timely collections. The ideal candidate will possess strong communication skills, attention to detail, and the ability to handle sensitive financial information. 


Schedule:


Monday - Friday: 8:30 am - 5:00 pm 


Your Role:

  • Collections Management:
  • Review and analyze client accounts to identify outstanding balances  
  • Initiate contact with insurance companies and clients to resolve unpaid claims.
  • Utilize various communication methods, including phone calls, emails, and letters to follow up on outstanding balances.
  • Claims Resolution:  
  • Investigate and resolve insurance claim denials and discrepancies.  
  • Require resubmission of corrected claims as needed and ensure proper documentation.
  • Collaborate with billing to address any billing errors or issues.
  • Record Keeping:  
  • Maintain accurate and up-to-date records of all collection's activities and communications.
  • Update clients account information as necessary.
  • Keep a list of accounts that require management assistance and bring this up during weekly check ins  
  • Customer Service:  
  • Provide exceptional customer service to clients and their families regarding billing and payment inquiries.
  • Address and resolve clients concerns and questions in a professional and empathetic manner.  
  • Compliance:   
  • Adhere to all relevant laws, regulations, and company policies regarding client confidentiality and billing practices.  
  • Stay informed about changes in insurance policies and regulations effecting collections.  

Qualifications:

  • High School diploma or equivalent required. Associate's or Bachelor's degree preferred
  • Minimum of 3-5 years of healthcare accounts receivable and insurance collections experience in a high-volume medical billing environment required
  • Strong understanding of commercial insurance payers, including claim status follow-up, denials, appeals, underpayments, and reimbursement resolution
  • Experience working with behavioral health, substance use disorder (SUD), or facility/professional billing preferred
  • Proven ability to manage and prioritize a large AR inventory while meeting productivity and collection goals
  • Experience reviewing EOBs, ERAs, claim forms (UB-04/CMS-1500), payer portals, and insurance payment methodologies
  • Knowledge of insurance verification, authorization requirements, coordination of benefits (COB), timely filing, and appeals processes
  • Ability to identify billing trends, payer issues, and reimbursement discrepancies with strong attention to detail
  • Strong verbal and written communication skills with the ability to communicate professionally with insurance representatives, patients, and internal departments
  • Excellent critical thinking, problem-solving, and follow-through skills
  • Ability to work independently in a fast-paced, deadline-driven environment while maintaining accuracy and productivity
  • Strong organizational and time management skills with the ability to multitask effectively
  • Proficient in Microsoft Excel, including filtering, sorting, and basic formulas
  • Experience with EMR/billing systems and insurance portals required

Compensation:


The base rate of pay for this position is $22.00 to $25.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.


Benefits:

  • Paid Sick Time

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.


Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

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