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Remote Collections Jobs in Lockport, IL (NOW HIRING)

Accounting Manager (Remote)

Chicago, IL · Remote

$110K - $125K/yr

Manage AR biweekly by ensuring timeliness of billings and collections, following up with delinquent accounts, fostering client relationships, and keeping contact information current. * Work with ...

Minimum of 3 years of primary liability accounts receivable or collections experience * Experience ... Hybrid work model with remote flexibility * Opportunity to work in a fast-paced, collaborative ...

Minimum of 3 years of primary liability accounts receivable or collections experience * Experience ... Hybrid work model with remote flexibility * Opportunity to work in a fast-paced, collaborative ...

Support go-to-market strategy for licensed collections, brand partnerships, and experiential events ... Chicago, IL (Hybrid) - on-site, as needed with flexibility for remote work based on business needs ...

Senior Platform Developer

Chicago, IL · On-site +1

$130K - $150K/yr

Operating in a remote, firm-wide capacity, this role builds scalable, secure, and user-centric ... Manage SharePoint Online and on-premises environments, including site collections, integrations ...

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Remote Collections information

See Lockport, IL salary details

$13

$21

$30

How much do remote collections jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote collections in Lockport, IL is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.09 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Lockport, IL? The most popular types of Collections jobs in Lockport, IL are:
What are popular job titles related to Remote Collections jobs in Lockport, IL? For Remote Collections jobs in Lockport, IL, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Lockport, IL look for? The top searched job categories for Remote Collections jobs in Lockport, IL are:
What cities near Lockport, IL are hiring for Remote Collections jobs? Cities near Lockport, IL with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Lockport, IL as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,779 per year, or $21.5 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Westmont, IL • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

312th of 449 rated business services


Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

What Annuity Health employees say

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