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Remote Collections Jobs in Lincoln, NE (NOW HIRING)

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Remote Collections information

See Lincoln, NE salary details

$11

$18

$26

How much do remote collections jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote collections in Lincoln, NE is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Lincoln, NE? The most popular types of Collections jobs in Lincoln, NE are:
What are popular job titles related to Remote Collections jobs in Lincoln, NE? For Remote Collections jobs in Lincoln, NE, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Lincoln, NE look for? The top searched job categories for Remote Collections jobs in Lincoln, NE are:
What cities near Lincoln, NE are hiring for Remote Collections jobs? Cities near Lincoln, NE with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Lincoln, NE as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,870 per year, or $18.7 per hour.

Firstmark Recovery Specialist II - Remote

Nelnet, Inc.

Lincoln, NE • On-site, Remote

$15.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Nelnet rating

8.1

Company rating: 8.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

56th of 149 rated financial services

Job description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Collect severely delinquent student loans in order to protect Nelnet assets. Initiate manual outbound collection attempts. Initiate a small percentage of incoming calls. Some auto-dialer work will be required.
Job Description Summary
To be considered for this role you must meet the following location requirement:
Lincoln, NE (within a 60 mile radius)
Brownsville, TX (within a 60 mile radius)
JOB RESPONSIBILITIES:
1. Commit to Performance Based Organization (PBO) & Easy To Do Business With (ETDBW) philosophy
2. Contribute to Continuous Process Improvement
3. Contact borrowers via telephone, mail, and email to establish payment arrangements to rectify outstanding delinquencies on accounts
4. Determine the most appropriate plan of action to resolve past due accounts. Strong negotiation will be used to establish borrower payment plans
5. Actively perform skip-tracing activities through various sources/tools in order to locate borrowers
6. Provide pertinent account information and history information in order to educate the borrowers as to the seriousness of the issue at hand
7. Update demographic and other additional information on borrower accounts via the servicing system
8. Perform additional collection activities related to collections documents and reports
Pay: $15.75/hour
#INDFirstmark
Potential to earn commission up to $1250.00 per month
Schedule: Monday-Friday 11:30 a.m. CST- 8:00 p.m. CST
EDUCATION:
High school degree or equivalent required.
EXPERIENCE:
2 year customer service, collection and general work experience preferred.
COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:
1. Customer focused
2. Analytical skills
3. Strong oral communication skills
4. Listening comprehension, reading comprehension
5. Intermediate math
6. Attention to detail
7. Customer service orientation
8. PC skills
9. 10 key proficient
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring
We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

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About Nelnet

Sourced by ZipRecruiter

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Lincoln, NE, US

Year founded

2003

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