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Remote Collections Jobs in Jackson, MS (NOW HIRING)

Resolv.Global

BPO AI Solutions Architect

Jackson, MS · Remote

$64.50 - $85/hr

Design AI-powered solutions for customer service, collections, recruiting, workforce management ... Fully remote opportunity with global exposure. Working Hours This role operates within EST working ...

All JobsRemote Collections JobsRemote Collections Jobs in Jackson, MS

Remote Collections information

See Jackson, MS salary details

$11

$18

$26

How much do remote collections jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote collections in Jackson, MS is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Jackson, MS? The most popular types of Collections jobs in Jackson, MS are:
What are popular job titles related to Remote Collections jobs in Jackson, MS? For Remote Collections jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Jackson, MS look for? The top searched job categories for Remote Collections jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Remote Collections jobs? Cities near Jackson, MS with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Jackson, MS as of June 2026, with employment types broken down into 48% Full Time, 34% Part Time, and 18% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $38,906 per year, or $18.7 per hour.
Collections Specialist

Collections Specialist

Defining Wellness Centers LLC

Brandon, MS • Remote

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Position Summary

We are seeking a skilled and driven Collections Specialist with experience in both medical claims billing and AR follow-up. This is a remote position. Accountable for managing the full spectrum of revenue cycle activities — from insurance claim submission, follow-up, and appeals to robust collections on outstanding accounts within a behavioral health setting.

Key Responsibilities

Claims Management
  • Monitor claim status and timely resubmit corrected or appealed claims to maximize reimbursement.
  • Work denials and underpayments — investigate payor responses, correct errors, and reprocess as needed.
  • Maintain detailed claim logs, documentation, and daily status reports.
    • Accounts Receivable & Collections

    Track accounts receivable aging and proactively follow up on unpaid or overdue claims.

    Communicate professionally with insurance carriers to resolve claim issues and negotiate payment when necessary.

    Initiate patient and third-party follow-up for collection of unpaid balances.

    Record and reconcile insurance and patient payments accurately.

    Report on collection activity and account status to leadership.

    Qualifications

    2–3+ years of experience with medical billing, claims follow-up, and collections — preferably in behavioral or mental health settings.

    Proficiency in working with insurance carriers and resolving complex payor issues.

    Strong attention to detail and analytical skills for tracking accounts receivable and denials.

    Excellent communication skills (written and verbal).

    Proficient with Microsoft Excel and billing/EMR systems (experience with Collaborate MD and Sunwave or similar software is a plus).

    Ability to manage multiple workflows and deadlines independently.

    Preferred:

    Knowledge of CPT, ICD-10, and healthcare reimbursement rules.

    Experience with appeals, corrected claims, and payer negotiations.

    Benefits

    Health Insurance

    Dental Insurance

    Vision Insurance

    Paid Time Off

    Work Environment

    Full-time, Remote

    Pay: From $50,000.00 per year

    Benefits:

    Dental insurance

    Health insurance

    Life insurance

    Paid time off

    Vision insurance

    401k

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