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Remote Collections Jobs in Garland, TX (NOW HIRING)

... a remote setting. Preferred: * Experience with HCFA claims. * Commercial and government payer experience. * Therapy, rehabilitation, or outpatient healthcare collections experience. * Familiarity ...

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Remote Facility: Medical Office Building-Fort Worth Position Type: Contract - Remote Duration: 26 ... collections vendors. Laptop/headset/phone - Must provide their own proficient with the Epic HB ...

Kafka Engineer

Dallas, TX · Remote

$57 - $75.50/hr

Remote Duration: Long term contract Type: Only W2 (No C2C/1099) Job Summary: We are looking for a ... Develop and optimize MongoDB queries and collections * Ensure data consistency, reliability, and ...

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Remote Collections information

See Garland, TX salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote collections in Garland, TX is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Garland, TX? For Remote Collections jobs in Garland, TX, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Garland, TX look for? The top searched job categories for Remote Collections jobs in Garland, TX are:
What cities near Garland, TX are hiring for Remote Collections jobs? Cities near Garland, TX with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Garland, TX as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,136 per year, or $20.7 per hour.

$17.75 - $22/hr

Full-time

Medical

Re-posted 2 days ago


United Surgical Partners International rating

5.7

Company rating: 5.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Reporting to the Hospital Collections Supervisor, the Collector must have a strong knowledge of medical collections, accounts receivables, insurance billing and verification, denial processing, appeal submission and EOB review. This position is responsible for resolving outstanding surgical claims resulting in maximum reimbursement.

  • Timely follow-up and resolution on all outstanding A/R including unpaid/underpaid/denied claims for all payers including self-pay to obtain maximum reimbursement.
  • Manage daily work queues to prioritize high dollar claim balances.
  • Perform insurance claim follow-ups for insurance denials and appeals; Contact insurance companies to check eligibility and benefits via phone or online.
  • Reviewing payer contracts to ensure claims have processed correctly.
  • Knowledge of all payers MCR, MCR ADVG, Medicaid, Medicare Advantage, and Commercial payers.
  • Review & work incoming insurance and patient correspondence including refund requests.
  • Prepare and Write Medical Necessity appeals when appropriate or provide the requested medical documentation.
  • Ability to review medical documentation to justify medical necessity.
  • Review patient balances to ensure accuracy and follow up with patients to obtain payments.
  • Review insurance payments and determine accuracy of reimbursement based on contracts, fee schedules or summary plan documents.
  • Leverage knowledge of Medicare, state Medicaid, and local coverage determinations (LCD’s) for claim resolution.
  • Negotiate payment amounts for procedures with Third Party Administrators for out of network providers.
  • Recommend an adjustment when applicable or recommend a refund for overpayments to insurance carriers or patients, providing the appropriate documentation.

Required Skills
  • 3+ years of hospital collections experience preferred. 
  • Excellent communication skills and interpersonal skills
  • Skilled in time management and prioritization of emergent situations.
  • Excellent customer service skills, demonstrating professionalism.
  • Ability to read and interpret insurance explanations of benefits and managed care contracts. 
  • Knowledge or experience working with a variety of health care insurance payers is preferred.
  • Intermediate computer proficiency in Microsoft Office including Excel and Outlook.
  • DDE, Ability Ease, nThrive, Cerner, Advantx, Vision, HST, Waystar experience preferred.
  • High School Diploma or equivalent.

Required Experience

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