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Remote Collections Jobs in Avondale, AZ (NOW HIRING)

Oaktree Funding

Loan Servicing Specialist

Chandler, AZ · On-site +1

$55K - $65K/yr

Chandler, AZ (Preferred) | Remote Considered for Highly Qualified Candidates Job Type: Full-Time ... Responsibilities include loan servicing, collections, borrower support, loan boarding, loan ...

The State of Arizona

Accounting Specialist 3

Phoenix, AZ · On-site +1

$51K/yr

All work, including remote work, should be performed within Arizona unless an exception is properly ... Collections & delinquency processing. Knowledge, Skills & Abilities (KSAs): Knowledge of: * Use of ...

Double Line Solutions

Be Seen First

Sales Adminstrator

Phoenix, AZ · Remote

$60K - $70K/yr

Join Our Team! (Remote Position) Kitchen Armor is a kitchen centric company focused on the ... Manage payment processing and collections. * Maintain the contract generator and investment ...

New

Double Line Solutions

Be Seen First

Sales Adminstrator

Phoenix, AZ · Remote

$60K - $70K/yr

Join Our Team! (Remote Position) Kitchen Armor is a kitchen centric company focused on the ... Manage payment processing and collections. * Maintain the contract generator and investment ...

New

The State of Arizona

AIR QUALITY TECHNICIAN 1-3

Phoenix, AZ · On-site +1

$45K - $55K/yr

... collections checks, and use troubleshooting techniques to repair instruments. This position may be available for remote work within Arizona (3 days per week in the office/hoteling). The State of ...

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Showing results 21-40

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Avondale, AZ

Remote Collections information

See Avondale, AZ salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote collections in Avondale, AZ is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are popular job titles related to Remote Collections jobs in Avondale, AZ?

For Remote Collections jobs in Avondale, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Avondale, AZ look for?

The top searched job categories for Remote Collections jobs in Avondale, AZ are:

What cities near Avondale, AZ are hiring for Remote Collections jobs?

Cities near Avondale, AZ with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Avondale, AZ as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,622 per year, or $21 per hour.

Customer Service Representative

Cascade Financial Services

Chandler, AZ • Remote

$15.75 - $21.50/hr

Full-time

Posted 22 days ago

Job description

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

What you'll do at Cascade:

Serve the American Dream Through Attainable Home Ownership.

The Customer Service Specialist is responsible for providing exceptional service to mortgage lending customers through both verbal and written communication. Your duties include, but are not limited to, answering inquiries, resolving complaints, maintaining accurate loan files, processing payments, and performing early-stage collections on newly delinquent accounts to encourage timely payments and address minor repayment issues. You will be a key point of contact for borrowers, ensuring a positive and professional relationship with Cascade Financial Services.

How you'll do it:

  • Service mortgage lending customers via inbound and outbound calls, and written communication.
  • Answer customer inquiries about their mortgage loan, including payment status, escrow, statements, and general loan information.
  • Handle and resolve customer complaints, escalating complex issues to appropriate departments when necessary.
  • Conduct early-stage collections on delinquent mortgage accounts (typically 4-15 days past due) through both inbound and outbound calls. This includes:
    • Proactively contacting borrowers to remind them of upcoming or recently missed payments.
    • Understanding reasons for minor delinquency.
    • Educating borrowers on payment options and methods.
    • Securing promises to pay and documenting all commitments.
    • Helping with basic repayment issues before escalation to dedicated Collections/Loan Counselor teams.
  • Document all communications between the borrower and Cascade Financial Services, as well as updating the servicing computer system to ensure a complete and accurate loan file.
  • Communicate effectively with other departments (e.g., Collections, Escrow, Loss Mitigation) about loan payments, borrower files, and issue resolution.
  • Maintain borrower relationships in a friendly, professional, and empathetic manner.
  • Generate payoffs, verification of mortgage, and other requested loan documents accurately and efficiently.
  • Accept loan payments by phone from current borrowers, ensuring proper processing and adherence to payment handling procedures.
  • Research information relating to specific job duties and borrower inquiries to provide accurate and complete responses.
  • Assist with other duties as necessary, contributing to overall departmental efficiency and customer satisfaction.

What you'll need to join Cascade:

  • Experience: Prior experience in a customer service role, preferably within mortgage servicing or a financial services environment.
  • Technical Skills:
    • Microsoft Outlook, Word and Excel experience is strongly preferred.
    • Experience with Sagent's LoanServ mortgage servicing software strongly preferred.
  • Knowledge:
    • Prior mortgage experience a plus, demonstrating familiarity with mortgage loan concepts.
    • Comprehensive knowledge of various regulations governing mortgage servicing processes, not limited to TILA, RESPA, NACHA, FCRA, etc.
    • Basic understanding of early-stage collection principles and best practices.
  • Soft Skills:
    • Ability to communicate clearly and effectively with clients and employees to create a positive and cooperative work environment.
    • Excellent listening, organizational, interpersonal, and time management skills.
    • Strong problem-solving skills with a customer-centric approach.
    • Ability to work as a team member and contribute positively to group objectives.
    • Ability to adjust easily to work situations based on employee, group, or business needs.
    • Ability to work well under pressure in a fast-paced environment.
  • Language: Spanish speaking a plus.

About Cascade & Our Culture:

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.